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HomeHealthHub
TRUSTedCare

Monitoring and streamlining the caregiving process


                                       Nick Broten
                                       Joe Levine
                                       Kevin Zhou

                           Number of people we spoke to yesterday: 22
                           Number of people we spoke to total: 36
Software engineering.                                                                      1. Active retail investors who
Computing infrastructure                                                                     Free 1 month trial period to   do significant research before
(Amazon Cloud).                                             How do one decide whether        attract users.                 buying or selling: “stock
                                 Marketing.                 to buy or sell a stock ?
                                                                                                                            nerds.”
Financial time series data                                                                   Possible referral rewards.
                                                            Information overload!
providers.                                                                                                                  2. Corporate financial
(instantaneous, high time                                                                                                   analysts.
                                                            Assumption: Investors want
resolution)                                                 to take historical events into
                                                                                                                            Both groups want to organize
                                                            account when buying and
                                                                                                                            diffuse historical information,
Driving traffic to news                                     selling stocks.
                                                                                                                            to make good buy/sell
websites.                                                                                                                   decisions.
                                                            No convenient tool exists to
                                                            aggregate or visualize this
                                                            information.
                                 Engineers, news
                                 recommendation algorithm   We provide a single,
                                 development.                                                Customers want a clean,
                                                            customizable dashboard to
                                                                                             easy-to-use, customizable
                                                            store and display historical
                                                                                             web interface.
                                                            data.




                          Personnel. Marketing.                                                            Monthly customer subscriptions.
                          Technical computing infrastructure.                                              Tiered?
                          Subscriptions to paid financial content.
Business Model Canvas v2
Key Partners     Key Activities    Value Propositions          Customer Relationships   Customer Segments

Computing
(amazon)                           Save investors time by organizing                    Two potential customers:
                                   & curating news.
Financial                                                                               1.   “Active” retail investors.
data providers
                                                                                        2.   Professional investors.


Key Resources                                                            Channels

Algorithms & expertise
to classify and rank news.
Cost Structure                                                           Revenue Streams

Subscriptions to financial data.

Technology infrastructure
                                   Many existing news aggregators
Personnel                          using human curated news.
Demographic Trends
The elderly population is growing rapidly.




                                             Number of new nurses has remained steady.
Vetting caregivers.   We provide a         Reputation scores       Elderly patients
                                         trusted online       and management          who want to stay at
                   Handling payments     source of home       for caregivers.         home, and their
                   from patients to      health care.
                                                                                      families.
                   caregivers.
                                         We connect
                                                                                      Nurses and other
                                         caregivers to hard
                                                                                      home caregivers.
                                         to reach clients.
                   Network of trusted                         To patients:
                   caregivers.                                hospitals
                                                              To caregivers:
                                                              Advertise at
                                                              schools.


Customer service personnel, insurance,              Percentage or fee per transaction.
sales team.
                                                    Secondary markets, advertising.
What We Learned
• The caregiver-patient matching market is crowded
   – Care.com (109M venture funds, modern infrastructure)
   – Intel® Health Guide
   – Offline incumbents
• Matching markets don’t solve the key problems associated
  with the caregiver-patient relationship (abuse, trust,
  communication walls)
• PRESCREENING AND REVIEWS CAN’T PREVEN’T ABUSE
  (opportunities for abuse develop over time, trusted caregivers
  sometimes overstep their power)
Demographic Trends
The elderly population is growing rapidly.


Hypothesis: existing players are
waiting for demographic trends to steady.
                   Number of new nurses has remained

produce a larger web-savvy
customer base
Community organizations        Vetting caregivers         Legal protection from      (Possible) checkups         Elderly patients who want
and churches                                              fraud
                               Setting up contracts                                                              to stay at home, and their
                                                          An easy to use app to      Robust customer relations
                               with financial and legal                                                          families.
Financial institutions                                    manage and monitor the     staff
                               oversight. Managing        caregiving process
                               payments between           Access to discretionary
Medicare                       patients and providers.    spending for elderly
                                                          patients                                               Nurses and other
                                                                                                                 caregivers

                                                                                     Hospitals, financial
                                                          Independence and
                                                                                     institutions
                                                          empowerment as a
                              Network of trusted          caregiver
                                                                                    Matching sites like
                              caregivers                                            Care.com




  Legal fees, direct sales, customer relations staff                   Subscription service?

                                                                       Secondary markets, advertising.
Caregiver Trust Fund


                 • Caregiver fees
               • Household expenses




Caregivers                            Families
Caregiver Trust Fund


                               • Caregiver fees
Patient oversight
                             • Household expenses

                               Web/mobile
                               system faciliating:
                               •   Expense management
                                       Groceries
                                       Home repair
                                       Patient
                                          discretionary
                                          spending
                               •   Integration between
                                   multiple caretakers
                               •   Checkups and bill
                                   payment
                               •   Patient-family-
                                   caregiver
                                   communication
                    Legal agreement limiting caregiver access to
  Caregivers                    external account
                                                                   Families
THANK YOU!
WHAT’S NEXT?
• More customer discovery
• More learning on distribution channels and
  legal issues

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Brotenlevinezhou friday

  • 1. HomeHealthHub TRUSTedCare Monitoring and streamlining the caregiving process Nick Broten Joe Levine Kevin Zhou Number of people we spoke to yesterday: 22 Number of people we spoke to total: 36
  • 2. Software engineering. 1. Active retail investors who Computing infrastructure Free 1 month trial period to do significant research before (Amazon Cloud). How do one decide whether attract users. buying or selling: “stock Marketing. to buy or sell a stock ? nerds.” Financial time series data Possible referral rewards. Information overload! providers. 2. Corporate financial (instantaneous, high time analysts. Assumption: Investors want resolution) to take historical events into Both groups want to organize account when buying and diffuse historical information, Driving traffic to news selling stocks. to make good buy/sell websites. decisions. No convenient tool exists to aggregate or visualize this information. Engineers, news recommendation algorithm We provide a single, development. Customers want a clean, customizable dashboard to easy-to-use, customizable store and display historical web interface. data. Personnel. Marketing. Monthly customer subscriptions. Technical computing infrastructure. Tiered? Subscriptions to paid financial content.
  • 3. Business Model Canvas v2 Key Partners Key Activities Value Propositions Customer Relationships Customer Segments Computing (amazon) Save investors time by organizing Two potential customers: & curating news. Financial 1. “Active” retail investors. data providers 2. Professional investors. Key Resources Channels Algorithms & expertise to classify and rank news. Cost Structure Revenue Streams Subscriptions to financial data. Technology infrastructure Many existing news aggregators Personnel using human curated news.
  • 4. Demographic Trends The elderly population is growing rapidly. Number of new nurses has remained steady.
  • 5. Vetting caregivers. We provide a Reputation scores Elderly patients trusted online and management who want to stay at Handling payments source of home for caregivers. home, and their from patients to health care. families. caregivers. We connect Nurses and other caregivers to hard home caregivers. to reach clients. Network of trusted To patients: caregivers. hospitals To caregivers: Advertise at schools. Customer service personnel, insurance, Percentage or fee per transaction. sales team. Secondary markets, advertising.
  • 6. What We Learned • The caregiver-patient matching market is crowded – Care.com (109M venture funds, modern infrastructure) – Intel® Health Guide – Offline incumbents • Matching markets don’t solve the key problems associated with the caregiver-patient relationship (abuse, trust, communication walls) • PRESCREENING AND REVIEWS CAN’T PREVEN’T ABUSE (opportunities for abuse develop over time, trusted caregivers sometimes overstep their power)
  • 7. Demographic Trends The elderly population is growing rapidly. Hypothesis: existing players are waiting for demographic trends to steady. Number of new nurses has remained produce a larger web-savvy customer base
  • 8. Community organizations Vetting caregivers Legal protection from (Possible) checkups Elderly patients who want and churches fraud Setting up contracts to stay at home, and their An easy to use app to Robust customer relations with financial and legal families. Financial institutions manage and monitor the staff oversight. Managing caregiving process payments between Access to discretionary Medicare patients and providers. spending for elderly patients Nurses and other caregivers Hospitals, financial Independence and institutions empowerment as a Network of trusted caregiver Matching sites like caregivers Care.com Legal fees, direct sales, customer relations staff Subscription service? Secondary markets, advertising.
  • 9. Caregiver Trust Fund • Caregiver fees • Household expenses Caregivers Families
  • 10. Caregiver Trust Fund • Caregiver fees Patient oversight • Household expenses Web/mobile system faciliating: • Expense management  Groceries  Home repair  Patient discretionary spending • Integration between multiple caretakers • Checkups and bill payment • Patient-family- caregiver communication Legal agreement limiting caregiver access to Caregivers external account Families
  • 11. THANK YOU! WHAT’S NEXT? • More customer discovery • More learning on distribution channels and legal issues