1. Data Center Services
Trimax IT Infrastructure & Services Limited
Answering needs. Integrating technologies.
www.trimax.in

2. Trimax: Company Profile

Established in 1995

Headquartered in Mumbai, India

Revenues
International
►
►

INR. 549 Cr – US$ 96 Mn (March 2011)
►

INR.783.25 Cr- US$150 Mn (March
►
2012)

Present Investors




1800+ employees


Banyan Tree anchor by FMO
(Netherland) & DEG Germany Private
Equity
Zephyr Peacock India Funds
Aditya Birla PE
295 OEM Certified Engineers
900+ Customers (Govt., PSUs, Large
Enterprises & SMBs)
Answering needs. Integrating technologies.
►
USA
Singapore
Sri Lanka
Middle East
– Dubai,
Saudi
Arabia &
Oman
Africa Kenya &
Uganda
All India reach
 11 branch offices
 600+ service support locations.
 Strategically located to reach in 4
hours to any customer location
 Building strength to reach in 2 hours
www.trimax.in

3. Trimax Growth
 Strengthening
e-Governance
capabilities: JVVNL
NOC set up
 Set up Singapore
office
 Developed proprietary
products
 BSNL
alliance
sole MNS
partner
 Consolidating
e-Governance
segment MSRTC
 ISO 27001
certification
 PE investment by
BTGC
 ITI Data Centre
 Launched Cloud
 MTNL and HP
alliance


 Focussed on
BFSI (Won
contract for CBI)
 PE investment
by Zephyr





20
6
FY 07 A
FY 08 A
40
FY 09 A
Computing
Won Rajasthan SWAN
BEST Project
RSBCL – Total Managed
IT
2nd round of PE
investment
Won Contract for Axis
Bank, Bank of Baroda
Working for GE
Won contract for
Malaysian
Airlines
96
65
FY 10 A
FY 11 A
 Strategic partnership with NEC
for Cloud
 Providing specific solutions to
ULBs
 Setting-up the State Data
Centre for J&K government
 Providing CBS on non



investment model to ODCCB
Setting up of Trimax’s own
Data Centre in Navi Mumbai
Funding from Aditya Birla PE
Partnered with TCIL & MTNL to
provide Managed IT services
Set up its own state-of-art Tier
III Data Centre in Navi Mumbai
150
FY 12 A
 Revenue ($ Million)
CAGR of 87.26% in the last 5 years
Answering needs. Integrating technologies.
www.trimax.in

4. Trimax Services Portfolio
Managed IT
Services
Data Centre &
Cloud Services
Service
Offerings
Application
Services
Transport
Solutions
Answering needs. Integrating technologies.
Turnkey
Solutions
Specialised/
Customised
Solutions
www.trimax.in

5. Data Center Services
DC Build & Operate
DC Hosting & VAS
Cloud Services
 Managed Co-location Services
 Planning, Design &
SERVICES OFFERED
 DC Maintenance Services
 Compute on Demand
 Managed Dedicated Hosting
 Storage on Demand
 Managed Firewall & IPS
 Managed Telepresence
 Managed Load Balancing Services
 PC Backup Services
 Managed Backup Services
 E-mail Security & Archival
 Monitoring & Management Services
 Hosted CRM & ERP
Construction Services
 Virtual Desktop Infrastructure
 Document Management
 Web Hosting Services
 Hosted Messaging &
Collaboration Services
Answering needs. Integrating technologies.
www.trimax.in

6. Managed IT Services - Offerings
Facility Management
Services
Managed Network Services
BRIEF DESCRIPTION







End-to-end WAN
solutions
Data Network
Infrastructure
Point-to-Point leased
circuits
Managed Lease Line
Network (MLLN)
Multi-Protocol Label
Switching (MPLS), VPN
Internet Leased Circuit,
IP VPN
VSAT C Ext, Ku band

Effective combination of
people, process & tools
 Services in a prompt and
organized manner to
support uninterrupted
business
 Cater to the 365x24x7
service demands, both
onsite and remotely with
guaranteed SLA
 Services backed by over a
decade’s domain
experience in providing
products and services to
clients across industry
Answering needs. Integrating technologies.
Remote Infrastructure
Management Services






24X7 operational
monitoring
Single window that
caters to all IT
infrastructure needs
SLA based service
management
Improved asset
utilization
Reduced operational &
maintenance cost
Secure and timely, fast
services and support
System Integration

Hardware
 Desktop
 Router
 Switches
 Software
 Licensed
 In-house
developed
software
 Application
 Licensed
 In-house
developed
www.trimax.in

7. Turnkey Solutions
Products /Services
CUSTOMISED SOLUTIONS OFFERED
OPERATING MODELS

BOT – Build, Operate, Transfer

BOOT – Build, Operate, Own,
Transfer


One-time project deployment


Pure maintenance

CAPEX & build

Consulting & Project Management
Answering needs. Integrating technologies.
 Hardware – Desktop, Router, Switches,




etc.
Software – developed in-house as well as
licensed
Managed Network Services
Data Centre Services
Cloud Services
Manpower support & management
IT Solutions and application
Total IT Outsourcing
 Application development
 Application maintenance
 Application Operation
 Application 1st level support
 Database Management
 Server & Network management
 Hardware platform
www.trimax.in

8. Transport Solutions
CUSTOMISED SOLUTIONS OFFERED
Transport
•Integrated ETIM
•e-purse+ Automatic fare collection
•Transport ERP
•Vehicle tracking solution
•Fuel Management
•Passenger Announcement/Information system
•Traffic Mgmt system
•Driving License issuing & registration
Answering needs. Integrating technologies.
www.trimax.in

9. Trimax - Strategic Partnerships
Bharat Sanchar Nigam Limited
• India’s Largest telecom Service Provider
• Owned by Government of India
• Trimax is the exclusive partner of BSNL to provide Managed Network Services
Telecommunications Consultants India Limited
• Owned by Government of India Under Ministry of Communications.
• Trimax has partnered with TCIL to provide Telecom & IT Managed Services to Government, PSUs & Enterprises.
Indian Telephone Industry Limited
• First Public Sector Unit Owned by Government of India Under Ministry of Communications.
• Trimax has developed and currently operates a Data Center in Partnership with ITI Limited, where it is the sole
provider of services to the Data Center Customers. The Partnership is on PPP Model
Ministry of Telecommunication & Information Technology, Sri Lanka
• Trimax has been awarded to build & operate National Data Centre for Government of Sri Lanka on PPP Model for 33
years.
• The National Data Centre will be used to host IT Infrastructure & Applications for various Ministries & ICT Authority.
Answering needs. Integrating technologies.
www.trimax.in

10. Trimax Core Organizational Capabilities
System
Integration
Providing turnkey solutions comprising
integration of hardware and software
applications
Domain
Training
Services
Data
Center
Trimax
Service
Offerings
Managed
IT Services
End to end Solution
capability
Comprehensive
service portfolio
Answering needs. Integrating technologies.
Integrated delivery
capability
Global Footprint
Managed
Network
Services
Breadth of
experience with
Govt. Organizations
www.trimax.in

11. Trimax Data Center Services in Partnership
with ITI
Hyper-Disruptive Market Advantages



1st Data Center Service Provider backed by Public Sector Company
1st Data Center in India offering true High Power Density Hosting
Established in 1948 as 1st PSU under
MoC, GOI

Leading player in India focusing on :

ISO 9001:2000; ISO 14001:24000

System Integration

Contributes 50% of equipment to

Managed Network Services
National Telecom Network

Managed IT services – Onsite/ Remote

6 Manufacturing Plants, 9 RO, 25 AO

BOT/ BOOT Programs

Turnover of Rs. 4700 Crores

FuturePerfect – IT Training & Certifications
Answering needs. Integrating technologies.
www.trimax.in

12. Trimax Data Center Infrastructure


First Phase : 75,000 Sq.Ft area launched on June 2009.
Second Phase : Coming Soon.
Answering needs. Integrating technologies.
www.trimax.in

13. Trimax Data Center Infrastructure Snapshot
•Total Size
•5 MVA of power from state run KPTCL
in Phase 1
•1, 20,000 Sq. ft.
•Phase 1
•75,000 sq. ft. launched on June ‘09
•Phase 2
•VESDA Fire Detection & FM200 based
fire suppression systems
•N+N Transformers & N+1 HVAC
Systems
•ISO 27001 Certified
•Guards with CCTV Monitoring 24x7
•2N +1 Redundant UPS System & DG
Set
•Firewall & IPS in HA Model
Power
Space
•Biometric & ID Card Access Control
•High Power density up to 14 KVA / rack
•Coming Soon
Security
•Meet Me Room with multiple carrier
connectivity
•Centralized Building Management
System (BMS)
•Internet Bandwidth from Multiple
Providers
•Best in class IT equipment health
monitoring solutions
•Redundant Routers & Switches (Core ,
Distribution & Access Layer)
•40 seat Command Center manned by
Certified resourced 24x7 for ITIL based
Service Delivery
Connectivity
Monitoring
Answering needs. Integrating technologies.
www.trimax.in

14. Trimax Data Center Facility at Mumbai
Exterior View of the Data Center
Answering needs. Integrating technologies.
www.trimax.in

15. Data Center Infrastructure Snapshot – Mumbai
•Total Size
•N+N Transformers & N+1 HVAC
Systems
•N +N Redundant UPS System & N+1
Redundant DG Set
•30,000 Sq. ft.
•Phase 1
•5,500 sq. ft.
•VESDA Fire Detection & NOVAC123
Gas based fire suppression systems
•Guards with CCTV Monitoring 24x7
•Biometric & ID Card Access Control
•Phase 2
•Power density up to 7 KVA / rack
•Firewall & IPS in HA Model
• 2,500 Sq.Ft.
• No of Racks -200 : 100 more Racks
can be added due to flexible design
• Custom solution for high density
Power Rack can be implemented
Power
Space
Security
•Meet Me Room with multiple carrier
connectivity
•Centralized Building Management
System (BMS)
•Internet Bandwidth from Multiple
Providers
•Best in class IT equipment health
monitoring solutions
•Redundant Routers & Switches (Core ,
Distribution & Access Layer)
•48 seat Command Center manned by
Certified resourced 24x7 for ITIL based
Service Delivery
Connectivity
Monitoring
Answering needs. Integrating technologies.
www.trimax.in

16. Data Center - Quality Accreditations
Answering needs. Integrating technologies.
www.trimax.in

17. Data Center - Quality Accreditations – Tier III
Design Certification
Answering needs. Integrating technologies.
www.trimax.in

18. Flexible Service Portfolio
Available Now
Customer wants to
control operations
Customer wants to
leverage external
expertise
Customer wants to
outsource their IT
environment
for exclusive usage
Customer wants
maximum
performance, scale &
value
Professional Services
Optional - Trimax Provided
Trimax Provided
Trimax Provided
Trimax Provided
Managed Services
Optional - Trimax Provided
Trimax Provided
Trimax Provided
Trimax Provided
OS & DB
Customer Provided
Customer Provided
Trimax Provided
Trimax Provided
Hardware
Customer Provided
Customer Provided
Trimax Provided
Trimax Provided
Trimax Provided
Trimax Provided
Trimax Provided
Trimax Provided
Managed
Co-location
Services
Monitoring &
Management
Services
Managed
Dedicated
Hosting Services
Managed
Utility
Services
Space, Power, B/W
Answering needs. Integrating technologies.
www.trimax.in

19. Data Center Hosting Services Portfolio

MANAGED SECURITY
SERVICES
SYSTEM SUPPORT
SERVICES
PROFESSIONAL
SERVICES

Managed Dedicated Hosting

Internet Access

Managed Utility Hosting
Utility Backup & Vaulting

Load Balancing

Utility Storage

Utility Messaging

Firewall & Intrusion Detection

OS Hardening & Patch Management

Vulnerability Assessment

Anti-Virus & Anti-Spam

ON-DEMAND
SERVICES
Managed Co-location

HIGH DENSITY
HOSTING SERVICES
Monitoring & Reporting

Database Support

Platform Support (Hardware/ OS)

Application Support (Web/ Mail)

Data Center Build

Data Center Consolidation/ Migrations

System Integration

DR/ BCP Design & Development
Answering needs. Integrating technologies.
www.trimax.in

20. Key Clientele – Data Center Services
Answering needs. Integrating technologies.
www.trimax.in

21. SMB Clientele – Data Center Services
Answering needs. Integrating technologies.
www.trimax.in

22. Data Center Build Services


Trimax has experience and expertise available in house for creating and running mission critical
data center facilities. Our facilities planning & engineering team consist of expertise across entire
spectrum covering areas like
- Civil Construction.
- Building Architecture
- Diesel generator sets.
- UPS & other Electrical Distribution units.
- Precision cooling.
- Fire protection systems.
- Building Management systems
- Raised Flooring & Cabling.
- Electronic & Physical Security.
Flexible engagement models
- Build-Operate-Transfer
- Build-Operate-Manage
Answering needs. Integrating technologies.
www.trimax.in

23. Customer List – Data Center Build &
Maintenance
Answering needs. Integrating technologies.
www.trimax.in

24. Cloud Services Portfolio
• Limitless compute on pay as you
go
• Different OS Platform
• Leading technology vendors
• Service with SLA
• Value added Managed Services
Compute on
Demand
• Provides an enterprise class email
solution on Microsoft Exchange
Platform.
• Offers different plans fitting
different needs.
• Provides complete Collaboration
Suite on pay as you go model
Messaging &
Collaboration
Services
• Hourly based services
• True replacement of face to face
meetings
• Travel the world without leaving
your office
• Fully managed services
Hosted Video
Conferencing
• Business Productive Applications
• On Demand provisioning
• Per user charging
• Pay as you go
• Availability of wide variety of
Applications
• Branded as Clapp – Cloud
Applications
On Demand App
Answering needs. Integrating technologies.
www.trimax.in

25. Compute on Demand
Trimax’s State-of the-art Cloud Infra Platform is designed for real–world IT delivery and it allows
users to access and utilize the compute resources CPU, Memory and Storage over the internet
on-demand basis on pay-as-you go model.
Cloud Infrastructure is hosted in our owned state-of-the-art Tier 3+ Data Center located in
Bangalore. This is one of the largest Data Center in India.
• Trimax also offers On Demand IBM Power ( AIX) VMs to its
customers .
• Power VM offering greatly reduces the initial capex put in
setting up business critical systems
• Gives flexibility to start small and grow as per business
need
Answering needs. Integrating technologies.
www.trimax.in

26. Hosted Messaging & Collaboration Services
Trimax Offers Microsoft Exchange mailing solution to its clients on usage basis model. Setup
deployed in Tier III data center in highly available and secure mode .
This services eliminates the customer burden to deploy, manage, monitor and upgrade the email
setup and help them to devote more time on their core business activities
Trimax Hosted Messaging And Collaboration Services
Email
Calendaring And
Scheduling
Corporate
Address Book
Access
Answering needs. Integrating technologies.
Collaboration
With Central
Document
Management
Unified
CommunicationAudio/Video
/Web
Conferencing
etc.
Real Time
Instant
Messaging
www.trimax.in

27. Value Proposition
• No Upfront CAPEX,
Only OPEX
• Transparent Pay Per
Use Pricing
• No Additional Training,
Hiring Cost
Reduce Cost
• Tier 3+ Data Center
• Complete Redundancy
at All Layers of Data
Center
Safe & Secure State-ofThe -Art Hosting Facility
Answering needs. Integrating technologies.
• Service Uptime
Guarantee of 99.9%
• Highly redundant email
infrastructure
• Robust data security
Uptime Guarantee
& reliability
• Comprehensive Backup
Facility for Reliable and
Efficient Protection of
Business Critical Data
• Faster Email Restore
Facility In Case of Data
Loss
Data Availability
• Flexibility to scale up on
demand
• Faster Go to Market
• No Longer
Implementation Time
Quick Implementation &
Scalability
• Proactive monitoring
24*7*365
• Highly Skilled Help Desk
& Service Desk
• Fast Detection, Analysis
& Correction of Problems
• Clearly Defined SLA &
Escalation Matrix
Fully Managed &
Supported
www.trimax.in

28. Managed Video Conferencing Services
 Best in class solution bundled with Managed Services.
 Offered in both Software & Hardware options
 One Stop Shop - Single platform supporting multiple endpoints
 Avoid huge CapEx expense on backend infrastructure - Pay as You Go
Answering needs. Integrating technologies.
www.trimax.in

29. On Demand Applications  Trimax is offering Business Applications branded as ClApp.
 These Business Applications are meant for better productivity of business in terms
of communication, collaboration, work flow management and business process
automation .
 Delivered under Software as a Service (SaaS) model and accessed through web.
 Helps improving existing processes by adopting wide range of applications for
maintaining business momentum and outperforming much larger competition
 Provides wide variety of critical applications ranging from ERP, CRM to Human
Resources and Project Management to Inventory
Answering needs. Integrating technologies.
www.trimax.in

30. Clientele List – Cloud Services
Compute On Demand
Hosted Messaging Services
Software as a Service
Recent Win in
Managed VC
Services
Answering needs. Integrating technologies.
www.trimax.in

31. Why Trimax

Built & Managing two Tier III commercial Data Center with a combined capacity
of 500 + racks.

DC facilities are completely carrier neutral and offers connectivity from all major
ISPs.

Highly focused on Data Center business . Core competency in the same

Hosting leading Banks , Insurance and Blue Chip Companies , Oil & Gas sector

Experience of building , managing and maintaining 40 + DC across country

Expanded to overseas market in the Data Center Market.

Highly qualified & certified in-house team on various technologies .
Answering needs. Integrating technologies.
www.trimax.in

32. Success Story - Data Center Hosting Services
Data Center - Scope
• 3320 sq. ft / 130 Racks – Primary Data Center hosted at Trimax/ ITI facility.
• 332KW of Redundant Power Supply and scalable to 664 Kw
• Meshed Cage Facility with Security Access Control System
• Very High Uptime Guaranties. Financial Penalties in case of SLA miss.
• Office Space to accommodate 28 seats for Canara Bank staff
Connectivity - Scope
• Connectivity to the DC from the Office Area
• Passive Cabling ( Copper & Fiber) within the data Center
• Redundant Internet Connectivity for Net Banking Portal
 Being a Primary Data Center for a Bank, Trimax has worked as Project Management in
conjunction with System Integrator for the successful and smooth migration in a record time.
 Managing and Maintaining complete Internet Arm including Website, DC-DR Internet
Management for the Bank
Answering needs. Integrating technologies.
www.trimax.in

33. Success Story - Data Center Hosting Services
Data Center - Scope
• 42 racks dedicated server hall.
• 630KVA of Actual Power Provisioned for total 42 Racks.
• 15KVA of maximum power per rack.
• Dedicated Server Hall with Bio-Metric Access Control System as well as Proximity
Card Reader Control System.
• Very High Uptime Guaranties.
• End to End Structured passive cabling
Being a true player in provisioning of High Density Power in DC, we have
reduced the foot print of 70 Racks capacity infrastructure to 30 racks.
Answering needs. Integrating technologies.
www.trimax.in

34. Success Story - Data Center Hosting Services
Data Center - Scope
• 500sq. ft / 21 Racks – Primary Data Center hosted at Trimax/ ITI facility.
• 50Kw of redundant power supply and scalable to 112 Kw
• Meshed Cage Facility with Security Access Control System
• Very High Uptime Guaranties. Financial Penalties in case of SLA miss.
• Office Space to accommodate 8 seats for Pragathi Gramin Bank Staff.
Connectivity - Scope
• Connectivity to the DC from the Office Area
Answering needs. Integrating technologies.
www.trimax.in

35. Data Center Hosting Services Case Study - 4
Data Center - Scope
• 18 Racks Co-location Space – As Business Continuity center hosted at Trimax/ ITI
facility.
• 40Kw of actual metered power solution scalable upto 80Kw.
• Meshed Cage Facility with Bio-Metric Access Control System as well as Proximity
Card Reader Control System.
• Very High Uptime Guaranties. Financial Penalties in case of SLA miss.
• Closed Cabin for one officer and 5 Open Work Stations for other IOCL engineers
Answering needs. Integrating technologies.
www.trimax.in

36. Data Center Hosting Services Case Study - 5
Data Center - Scope
• 18 Racks – Primary Data Center hosted at Trimax/ ITI facility, Bangalore.
• 100KVA of redundant power supply.
• Meshed Cage Facility with security access control system
• Very High Uptime Guaranties. Service Extension in case of SLA miss.
• Office Space to accommodate 2 seats for L&T InfoTech staff
• Various value added services
Connectivity - Scope
• Connectivity to the DC from the Office Area
Answering needs. Integrating technologies.
www.trimax.in

37. Data Center Hosting Services Case Study - 6
Data Center - Scope
• 6 Racks – Primary Data Center hosted at Trimax Facility, Mumbai.
• 40KVA of redundant power supply.
• Meshed Cage Facility with security access control system
• Very High Uptime Guaranties. Service Extension in case of SLA miss.
• Office Space to accommodate 1 seat for L&T General Insurance staff
• Various value added services
Connectivity - Scope
• Connectivity to the DC from the Office Area
Answering needs. Integrating technologies.
www.trimax.in

38. Trimax IT
Trimax IT
Infrastructure &
Infrastructure &
Services Limited
Services Limited
Thank you
Thank you
www.trimax.in
www.trimax.in
CORPORATE OFFICE:
CORPORATE OFFICE:
Trimax IT Infrastructure &
Trimax IT
Services Limited Infrastructure &
Services Limited
2nd Floor, Universal Mill Building,
2nd Floor, Marg,
Mehra Estate, LBSUniversal Mill Building,
Vikhroli
Vikhroli Mehra Estate,–LBS Marg,
(W), Mumbai 400 079.
(W), Mumbai – 400 079.
Tel
: 91 22 4068 1000
Fax
:Tel 22 :4068 22 4068 1000
91
91 1001
E-mail :Fax
sales@trimax.in
: 91 22 4068 1001
E-mail : sales@trimax.in
Answering needs. Integrating technologies.
Answering needs. Integrating technologies.
www.trimax.in
www.trimax.in