It doesn't matter what you build, invent or sell; your organisation can't move forward without people - Employee retention, especially of your best, most desirable employees, is a key challenge in organisations today. Keep hold of your staff and keeping staff happy makes great business sense in the long run. Why good employees will leave an organisation and what to do to prevent it

1. How to keep
good staff
from leaving
(The seven reasons employees leave
and how to counteract it)
Content derived from Leigh Branham – ‘the 7 hidden reasons
employees leave’

2. The importance of
keeping staff
It can be tough to evaluate the cost of losing staff –
but it’s real, and it can be significant. Just consider the
cost to your business of:
 Lowered productivity – You lose capacity when people leave
 Overworked staff – Other staff have to pick up the work
 Lost knowledge – What advantage did the persons knowledge give
you
 Training costs – This can be in formal training or simply time
Call a specialist recruitment advisor at Pathway
0121 707 0550

3. The importance of
keeping staff
 Interviewing costs – For management Interviewing is time consuming
– what else could you be doing?
 HR/Management time – Preparing the job spec, advert, reviewing
CVs – it’s all time consuming and therefore costly
 Recruitment fees – If you’re paying them this is a direct cost
In Short – It’s worth hanging onto good staff…
Call a specialist recruitment advisor at Pathway
0121 707 0550

4. Understand the basic
needs of staff
 The need for trust – In the company to deliver its
promises and to communicate openly
 The need for hope – To believe they can develop
and advance
 The need to feel a sense of worth – To know that
contribution will be rewarded and it makes a difference
 The need to feel competent – To be matched
with a job that suits their skills set
Call a specialist recruitment advisor at Pathway
0121 707 0550

5. Why do staff leave?
and how do I stop it?
Call a specialist recruitment advisor at Pathway – 0121 707 0550

6. The job or workplace is
not as expected?
THE SOLUTION
 Be open about the workplace and job from the outset
 Are their team issues or strong characters?, what is the
culture? – State these clearly from the outset
 Set realistic job descriptions
 Don’t sugar-coat a role. Describe it as it is.
 Get team members involved in the interview process
for new staff
 Help assess chemistry and get team buy in
 Employ from within
Call a specialist recruitment advisor at Pathway
0121 707 0550

7. A mismatch between
the job and the person
THE SOLUTION
 Conduct a rigorous interview procedure
 Train managers and recruiters in this
 Cast a wide net when searching for talent
 Find the right people with the skills your business needs
 Have a genuine commitment to upgrading talent
 By improving the people you have and bringing in new
talent when necessary
 Track the success of recruitment
 And learn from it
Call a specialist recruitment advisor at Pathway
0121 707 0550

8. Too little coaching and
feedback
THE SOLUTION
 Create a culture of feedback and coaching
 This starts with managers
 Ensure new staff have an intensive coaching process
 This gets them aligned with the business from day 1
 Train managers in effective coaching and feedback
 You are putting managers in charge of expensive
assets, give them the tools to do the job well
Call a specialist recruitment advisor at Pathway
0121 707 0550

9. Too few growth
opportunities
THE SOLUTION
 Commit to growing employees
 Provide training opportunities, be clear on career
progression and keep staff informed of business plans
 Employ from within
 Show that your business rewards success and give staff
examples to follow by promoting internally
 Don’t fear training staff who might then leave
 Instead, consider the effects of not training - and them
staying!
Call a specialist recruitment advisor at Pathway
0121 707 0550

10. Feeling devalued and
unrecognised
THE SOLUTION
 Offer good wages
 Poorly paid staff will look for other jobs. They may
be capable, but you may not get their best
 Reward achievements immediately
 Associate the achievement with the reward by giving
bonuses straight away (even small ones)
 Ask for staff input…and act upon it
 Give your staff the tools they need to do the job well
 Equipment or training – whatever is needed
Call a specialist recruitment advisor at Pathway
0121 707 0550

11. Stress from being
overworked
THE SOLUTION
 Provide flexibility
 This could be working practices, flexible holiday
arrangements or time off
 Encourage work life balance
 Ensure your staff are looking after things at home –
reward performance with a dinner with their wife,
boyfriend or family
 Create a comfortable work environment
 Small touches show you appreciate their work and allow
people to enjoy time at work
Call a specialist recruitment advisor at Pathway
0121 707 0550

12. A loss of trust and
confidence in leaders
THE SOLUTION
 Create and deliver a workable plan
 Employees want to know that the organisation will be
successful – it’s important for their future
 Do what you say you’re going to do
 Remove any reason for cynicism by backing up words
with meaningful actions
 Give staff real responsibility
 Give your staff genuine responsibility to deliver a project
and watch their engagement and motivation grow
Call a specialist recruitment advisor at Pathway
0121 707 0550

13. Pathway Group
Promoting and encouraging
education and training and improving
and advancing employment
prospects for individuals and thereby
contributing to the success of small
and medium sized employers.
To learn more, visit…
www.pathwaygroup.co.uk
Call a specialist recruitment advisor at Pathway
0121 707 0550