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Slide 3 
Agenda 
I.Introductions 
II.Who Are We 
III.The Incident Response Lifecycle 
IV.Detection and Analysis 
V.Incident Management Plan 
VI.Containment, Eradication, and Recovery 
VII.Post Incident Recovery 
VIII.Close
Slide 4 
Introductions 
•Ted Julian, Chief Marketing Officer, Co3 Systems 
•Stephen Brennan, Global Technical Consulting Lead, CSC
Slide 5 
About Co3 –Incident Response Management 
MITIGATE 
Document Results & 
Improve Performance 
•Generate reports for management, 
auditors, and authorities 
•Conduct post-mortem 
•Update SOPs 
•Track evidence 
•Evaluate historical performance 
•Educate the organization 
ASSESS 
Identify and Evaluate Incidents 
•Assign appropriate team members 
•Evaluate precursors and indicators 
•Correlate threat intelligence 
•Track incidents, maintain logbook 
•Prioritize activities based on criticality 
•Generate assessment summaries 
PREPARE 
Improve Organizational Readiness 
•Appoint team members 
•Fine-tune response SOPs 
•Escalate from existing systems 
•Run simulations (firedrills/ table tops) 
MANAGE 
Contain, Eradicate, and Recover 
•Generate real-time IR plan 
•Coordinate team response 
•Choose appropriate containment strategy 
•Isolate and remediate cause 
•Instruct evidence gathering and handling 
•Log evidence
Slide 6 
•5+ Integrated Global Security Operations Centers 
•15+ Global Alliance Partners Providing Security Expertise 
•35+ Years Providing Cybersecurity Services 
•2000+ Global Cybersecurity Professionals 
Who is CSC? 
TRUSTED 
INTEGRATEDEFFICIENT
Slide 7 
Recognized Industry Leader: 
•Commitment to Growth 
•Recent Acquisitions 
•Alliance Partnerships 
•IDC named CSC a “Leader” in the inaugural IDC MarketScape: Worldwide Managed Security Services 2014 Vendor Assessment. 
•The IDC analysis and buyer perception study results placed CSC as the leading provider in the “strategies” axis, and as one of the firms with the greatest capability in delivering global managed security services (MSS). 
Who is CSC?
Slide 8 
The Incident Response Lifecycle
POLL QUESTION #1
Slide 10 
Components of an Incident 
Events 
Incident 
Incident Response Team 
Incident Investigation
Slide 11 
What is an Event? 
•An observable change in the behavior of a system, environment, process, workflow or person. 
Normal 
Escalation 
Emergency
POLL QUESTION #2
Slide 13 
Detections & Analysis
Slide 14 
Containment Steps 
Determine the attack vector and scope of incident 
Know the enemy—identify their tools and tactics 
Collaboratively design a containment strategy and document it 
Create a task list based on containment plan 
Delegate and monitor tasks until containment is achieved
POLL QUESTION #3
Slide 16 
Incident Checklist –Sample from NIST
Slide 17 
Remediation 
Repair systems 
Eliminate attack vectors 
Mitigate exploitable vulnerabilities 
Validation of the repair process 
Test systems to ensure compliance with policy and risk mitigation 
Perform additional repairs to resolve all current vulnerabilities
■
Slide 19 
Upcoming Co3 Events 
•By Popular Demand: Co3's Latest & Greatest Features, December 3, 2014, 1 pm EST 
•How The Grinch Stole Black Friday: Co3's 2014 Annual Review & Predictions, December 18, 2014, 1 pm EST
One Alewife Center, Suite 450 
Cambridge, MA 02140 
PHONE 617.206.3900 
WWW.CO3SYS.COM 
“Co3 Systems makes the process of planning for a nightmare scenario as painless as possible, making it an Editors’ Choice.” 
PC MAGAZINE, EDITOR’S CHOICE 
“One of the hottest products at RSA…” 
NETWORK WORLD –FEBRUARY 2013 
“Co3…defines what software packages for privacy look like.” 
GARTNER 
“Platform is comprehensive, user friendly, and very well designed.” 
PONEMON INSTITUTE 
Stephen Brennan 
Global Technical Consulting Lead CSC
Slide 21 
“Co3 makes the process of planning for a nightmare scenario as painless as possible, making it an Editors’ Choice.” 
–PC Magazine, Editor’s Choice 
“Platform is comprehensive, user friendly, and very well designed.” 
–PonemonInstitute 
“One of the most important startups in security…” 
–Business Insider 
“One of the hottest products at RSA…” 
–Network World 
“...an invaluable weapon when responding to security incidents.” 
–Government Computer News 
“Co3 has done better than a home-run... it has knocked one out of the park.” 
–SC Magazine 
Most Innovative Product

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Are We Breached How to Effectively Assess and Manage Incidents

  • 3. Slide 3 Agenda I.Introductions II.Who Are We III.The Incident Response Lifecycle IV.Detection and Analysis V.Incident Management Plan VI.Containment, Eradication, and Recovery VII.Post Incident Recovery VIII.Close
  • 4. Slide 4 Introductions •Ted Julian, Chief Marketing Officer, Co3 Systems •Stephen Brennan, Global Technical Consulting Lead, CSC
  • 5. Slide 5 About Co3 –Incident Response Management MITIGATE Document Results & Improve Performance •Generate reports for management, auditors, and authorities •Conduct post-mortem •Update SOPs •Track evidence •Evaluate historical performance •Educate the organization ASSESS Identify and Evaluate Incidents •Assign appropriate team members •Evaluate precursors and indicators •Correlate threat intelligence •Track incidents, maintain logbook •Prioritize activities based on criticality •Generate assessment summaries PREPARE Improve Organizational Readiness •Appoint team members •Fine-tune response SOPs •Escalate from existing systems •Run simulations (firedrills/ table tops) MANAGE Contain, Eradicate, and Recover •Generate real-time IR plan •Coordinate team response •Choose appropriate containment strategy •Isolate and remediate cause •Instruct evidence gathering and handling •Log evidence
  • 6. Slide 6 •5+ Integrated Global Security Operations Centers •15+ Global Alliance Partners Providing Security Expertise •35+ Years Providing Cybersecurity Services •2000+ Global Cybersecurity Professionals Who is CSC? TRUSTED INTEGRATEDEFFICIENT
  • 7. Slide 7 Recognized Industry Leader: •Commitment to Growth •Recent Acquisitions •Alliance Partnerships •IDC named CSC a “Leader” in the inaugural IDC MarketScape: Worldwide Managed Security Services 2014 Vendor Assessment. •The IDC analysis and buyer perception study results placed CSC as the leading provider in the “strategies” axis, and as one of the firms with the greatest capability in delivering global managed security services (MSS). Who is CSC?
  • 8. Slide 8 The Incident Response Lifecycle
  • 10. Slide 10 Components of an Incident Events Incident Incident Response Team Incident Investigation
  • 11. Slide 11 What is an Event? •An observable change in the behavior of a system, environment, process, workflow or person. Normal Escalation Emergency
  • 13. Slide 13 Detections & Analysis
  • 14. Slide 14 Containment Steps Determine the attack vector and scope of incident Know the enemy—identify their tools and tactics Collaboratively design a containment strategy and document it Create a task list based on containment plan Delegate and monitor tasks until containment is achieved
  • 16. Slide 16 Incident Checklist –Sample from NIST
  • 17. Slide 17 Remediation Repair systems Eliminate attack vectors Mitigate exploitable vulnerabilities Validation of the repair process Test systems to ensure compliance with policy and risk mitigation Perform additional repairs to resolve all current vulnerabilities
  • 18.
  • 19. Slide 19 Upcoming Co3 Events •By Popular Demand: Co3's Latest & Greatest Features, December 3, 2014, 1 pm EST •How The Grinch Stole Black Friday: Co3's 2014 Annual Review & Predictions, December 18, 2014, 1 pm EST
  • 20. One Alewife Center, Suite 450 Cambridge, MA 02140 PHONE 617.206.3900 WWW.CO3SYS.COM “Co3 Systems makes the process of planning for a nightmare scenario as painless as possible, making it an Editors’ Choice.” PC MAGAZINE, EDITOR’S CHOICE “One of the hottest products at RSA…” NETWORK WORLD –FEBRUARY 2013 “Co3…defines what software packages for privacy look like.” GARTNER “Platform is comprehensive, user friendly, and very well designed.” PONEMON INSTITUTE Stephen Brennan Global Technical Consulting Lead CSC
  • 21. Slide 21 “Co3 makes the process of planning for a nightmare scenario as painless as possible, making it an Editors’ Choice.” –PC Magazine, Editor’s Choice “Platform is comprehensive, user friendly, and very well designed.” –PonemonInstitute “One of the most important startups in security…” –Business Insider “One of the hottest products at RSA…” –Network World “...an invaluable weapon when responding to security incidents.” –Government Computer News “Co3 has done better than a home-run... it has knocked one out of the park.” –SC Magazine Most Innovative Product