Human Resource Community P

Copyright Global Management Laboratory Inc. All Rights Reserved
Human Resource Community
Nguyen Trong Quy
Global Management Laboratory

Copy rights 2008, Global Management Laboratory Vietnam all rights reserved
#1801, 18th
floor 34T building, Hoan Dao Thuy Street, Hanoi, Vietnam
Tel: +844.221 0159, FAX: +844. 221 0160, E-mail: info@gmlvn.com, Web: http://www.gmlvn.com
Purpose
For GMLVN
• Create opportunities to provide HRM workshop annually
• Create opportunities to introduce GMLVN’ service to
customers
• Increase sales
Human Resource Community will be founded by GMLVN with 3 purposes
and multiple value to customers as bellowed:
For customers
• Build up business relationship with other companies
• Sharing experience, knowledge with others members
• Improve working place in daily practice
• Get support of HRM and labor consultancy from
GMLVN in daily work
• Improve ability of “Recruitment, HRD, Assignment,
Evaluation, Compensation”

#1801, 18th
Human Resource Community - Overview
Activity Implementation Evaluation Adjustment
Presentation
Select topic to
discuss
Target
Discuss plan
 Implement solution in
daily practice
 Analyze current situation
 Discuss in group about
ideal image
 Tasks and actions toward
target
 Proper solution to
problem
 The most SUG topics
 The target must be
SMART enough
 Milestone to catch up
plan
 Proper actions to be made
 Define topics to
implement in group
 Define target
 Re-define actions, tasks
toward target
GMLVN gives support of HRM and labor law consulting

#1801, 18th
Eg. Value & Investment
Value
Investment
•300usd/person/year
•30 – 50 members
Member
fee
300
travel
330
Salary
480
travel
330
Salary
480
1.110
$...?
•Build up business relationship with other companies
•Sharing experience, knowledge with others members
•Improve working place in daily practice
•Get support of HRM and labor consultancy from
GMLVN in daily work
•Improve ability of “Recruitment, HRD, Assignment,
Evaluation, Compensation”

#1801, 18th
Level up HRM
Items
Recruitment
Training /
Development
Assignment
Evaluation
Compensation
Standard
Set up standard
Follow standard
Regulation,
attitude/behavior,
safety, 5S teamwork
Job & Performance
Completion
Payroll, award system
Laborlaw
Challenge
Standard to be adjusted
periodically
Set up training system
(OJT, Off-JT, OCT)
Job Rotation (JR – part of
company)
Ability,
attitude/behavior
Payroll, award systems
to be proposed
Laborlaw+
1
Ideal
Always meet human
resource demand
Maintain and develop
OJT, Off-JT, OCT system
Job Rotation (JR –
company wide)
3600
Maintain salary, award
system competitive
Laborlaw+
2
Motivation Identify, develop talents Good working environment

Copyright Global Management Laboratory Inc. All Rights Reserved
Human Resource Management
Ability for Production Manager

#1801, 18th
 Manager’s role and responsibility
 Ideal manager
 Management Ability
 Manager’s leadership
4H
•Management Ability
•Leadership Model
Topic 1
Manager Workshop
Days
(Sample)
3 days
Deploy company direction to each sections, and lead divisions toward
achieving goal
Objectives
Place Company SiteManagerParticipants
Content RequestHoursTool etc.Topic
 Demonstrate Company Philosophy
 Company Philosophy
 Philosophy demonstration examples
 Talk philosophy in out own words
2HTopic 2
 Manager’s way of doing work
 Manager’s way of doing work
 Way of work to be shared with members
 Manager’s day to day management
4H
Cap-Do 、 PDCA
DST － PDCA
1 sheet best, 1 hour best
3 Real, Visualization
Customer point of view
３ S 、 Exemption
Mgmt
Topic 3
 Direction Deployment
 Basics of direction deployment
 Brake down direction
 Develop action plan
3H
Direction Deployment
PDCA Chart
Topic 4
 Create Better Place to Work
 Day to day demonstration of ideal behavior of manager
 Better Place to Work
3H
Good Communication
Good Instruction
Recognition and
Appraisal
Topic 5

#1801, 18th
 Manufacturing Management Basics
 Manufacturing management basics
 Management resources in manufacturing
 Team leader’s role and responsibility
QCDMS(E)
４ M
Topic 1
Team Leader Workshop
Days
(Sample)
３日間
Develop members, and achieve and improve day to day production and
quality goal
Objective
Place Company SiteTeam LeadersParticipants
Contents RequestHoursTool etc.Topic
 Team leader’s leadership
 Expectation to team leaders
 12 roles and responsibility
 Team leader’s leadership
Safety, Quality etc.
Leadership model
Shared leadership
Topic 2
 Communication
 Better communication
 Conflict management
Communication skill
Mutual Understanding
Topic 3
 Job Instruction
 Leader’s role is to develop people
 Job Instruction （ TWI-JI)
 Develop training plan
TWI-JI
Training Plan Chart
Topic 4
 Quality Management and Improvement
 Quality management
 PDCA management and quality improvement
 Quality maintenance and management
 Team leader’s quality management role and QC tools
TQM
PDCA
Control Items
QC Story
QC Tools
Topic 5

#1801, 18th
 Teamwork
 Basic rules to work in team
 Benefits of team work
Teamwork
Discussion rules
Topic 1
Fundamental Workshop -1
Days
(Sample)
3 days
As an employee follow regulations and standards, and achieving own
target
Objective
Place Company SiteWorkers, Team leadersParticipants
Contents RequestHoursTool, etcTopic
 Regulation and Manner
 Regulation and Manner
 Importance of regulation and manner
 Follow regulation and manner
Regulation, Manner,
Behavior
Topic 2
 Way of Doing Work
 Points in doing work
 PDCA
 PDCA operation
PDCA
Standard
Topic 3
 Improve Effectiveness and Efficiency
 Importance of effectiveness and efficiency
 Steps of improvement
5W2H
KAIZEN
Topic 4
 Company growth and Individual Development
 Work for your self
 Challenge with Target
 Workshop1 summary
Topic 5

#1801, 18th
 Mind Set to Work
 5 mind sets (Activeness, Ideas etc.)
 3 responsibility (Accomplish tasks, Be flexible to
accomplish etc.)
Reaching OutTopic 1
Days
(Sample)
2 daysAs a member of the team, contribute to team’s goalObjective
Place Company SiteWorkers, Team LeadersParticipants
 Human Relationship
 Good human relationship (working relation, personal
relation)
 Respect individuals
Respect IndividualsTopic 2
 Propose Ideas
 Steps to propose ideas
 Points of view to find ideas
 How to proceed discussion
Muri, Muda, Mura
QC Story
Topic 3
 Self Development
 Self Development
 Importance of self development
 Learning opportunities
Topic 4

#1801, 18th
 Company Mission and Employee Contribution
 Company’s goal and organization
 Expectation to employee
 Company growth and individual development
Company Resources
Business Functions
Topic 1
Days
(Sample)
3 daysAs a core member of the team, lead the team toward achieving goalObjective
Place Company SiteWorkers, Team LeadersParticipants
 Target Setting and Planning
 Company goal and team goal
 Steps for target setting and planning
 Individual achievement and team achievement
SMART
5W2H
Topic 2
 Communication
 Difficulties in communication
 Better communication
 Communication skills
2 way communication
Communication skill
Topic 3
 Joy of Work
 Self Actualization
 Maslow’s hierarchy of needs
 Workplace for joy of work
Hierarchy of MaslowTopic 4
 Utilize Strong Points and Personality
 Strong Points and Personality
 Identify our strong points and personality
 Respect others
Topic 5

#1801, 18th
Geography

#1801, 18th
Schedule
Describe status
Tasks Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Set up target
Discuss solution
Plan solution
Implement plan
Report (presentation)
Marketing
2009

Human Resource Community P

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