Qualir Automobile Electronics Co., LTD, founded in 1998, aims to create automobile owners's drive more quickly and cosily by providing automobile electronics of Good quality and Reliability. In May 1998, Qualir started to create and generate Car CD, VCD Players and property CD,DVD Players. In March 2003, Qualir began to develop and create Automobile Mp3 players,Car DVD Players,and effectively developed Auto DVD Players with Built-in GPS function in 2004. In June 2007, Qualir made the decision to create a platform for direct wholesale of Auto electronics. In September 2007, Qualir's wholesale Dept was successfully founded and our on the internet wholesale shop www.AutoDVDGPS.com was lastly completed.

1. Why Can’t They Get the After-sale Service from Their Supplie...
by qualir - http://www.autodvdgps.com/blog reply-pdf@qualir-mail.com
date:2011-11-22
Why Can’t They Get the After-sale Service from Their Suppliers?
2011-06-07 08:22:56 By qualir
We got some emails that some buyers who didn’t buy car dvd player from us asked about the after sale service.
Some of them asked about the operation guide, some of them want the installation details, some of them ask
for the map software, etc. We are willing to help everyone who has questions on car dvd gps players. And we
posted many installation guide and some ways on how to solve some problems on our blog. We welcome you to
visit our blog to find the information that you need. But we are sorry that we can not support the after sale
service to the ones who didn’t buy the car dvd unit from us, because it cost us many time.
There is a question, why don’t they contact the seller directly? And why the contact us for help?
Why can’t they get after-sale support from other suppliers?
According to our experience and analysis, there are some reasons:
1. you bought the car dvd gps unit from an irresponsible seller. As we all know that there are many trading
company in China could supply car dvd gps players, but rare of them could afford the after-sale service.
The question is you can’t predict the seller you meet is the good one or bad one. You could check the
reviews on their website. Or ask some questions on their live chat, then you could know their real
situation about how much knowledge they got about the car dvd gps player. You could also go to their
blog and read the FAQ, to see if you could find some useful information there.
2. you just bought a car dvd gps player in a low price. Nobody could supply good after-sale service if they
can not get good benefit. There are many trading companies supply the cheap unit, but cheap goods
without good. Lowest price always come with worst quality and no service.
3. there maybe the other possibility that the buyer install the car dvd gps unit by himself but they know
little about the car dvd unit. The unit is not a simple electronics, nor very complicated. So we always
suggest the buyers take the unit to a professional shop to get it installed. It’s a difficult work for some
type of cars. So if the buyers install the car dvd unit by themselves and cause som damage, in this
situation, the seller will refuse to solve the problems, since it is out of the warranty.
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