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pygmalion




                    work climate,
                    leadership
                    and coaching


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Monday, December 19, 11
pygmalion

    I’m still learning to be me
               in which case....

   What do I mean by me?
   What do I mean by society?
   And, what do I mean by learning?


   who are you?
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Monday, December 19, 11
This week we are going
         to look at....
             • How is work today different?
             • What can I do to adapt?
             • Why is lifelong learning important
             • What is leadership and how is it different from
                    management?
             • emotionally intelligent leadership
             • coaching models and how to put them into practice
             • leadership styles and how to adapt them to work.
             • How to tell the difference between management
                    and leadership.
             •
Monday, December 19, 11
work now                                                         pygmalion               3000



      and then                                                                                 2250
   • in 1905 the average
         working year was 2900
         hours
                                                                                               1500
   • but the big difference:
   • the idea of a consistent
         working life has gone.                                                                750
         Lives are no longer lived
         in a straight line. We
         change jobs, we change
         lives. We have ever                          1906                                     0
                                                                   1946
                                                                                  1988
         changing identities...
                                                     UK Hours worked in a year (Hall, P. Social Capital in Britain, 1



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Monday, December 19, 11
Dostoevsky::	
  
Deprived of meaningful work, men
and women lose their reason for
existence; they go stark, raving mad.




                                        ‘satanic mills’ - William B




Monday, December 19, 11
Why are people
                unhappy:
            ‘Musturbation’ or the
        problem of high expectations - or
           rational emotive behaviour
                          therapy   (psychologist, Alber Ellis)


                             For me to be happy.....
                             Everyone must like me
                             Life must be easy
                             I must be succesful

Monday, December 19, 11
pygmalion

   or to keep it really simple:
     technology of the self
       “regard”, “poetic
    distance” - the capacity
    to observe deeply
       the capacity to reflect
       to say “I screwed up”
       to say “I’m sorry”
       to say “I’m happy’ with
    what i’ve got”
       to say i won’t be doing
    this for the rest of my
    life..
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Monday, December 19, 11
bad, bad coaching                                                       pygmalion
      like bad science
      is everywhere: be
      critical, be
      sceptical
    Wilhelm Reich, Austrian
    psychotherapist and disciple of
    Sigmund Freud, also invented the the
    orgone accumulator. His theory being
    that almost all psychological problems
    could be solved with an optimal
    orgasm. And the orgone accumulator
    provided just that for Mailer, Salinger,
    Burroughs and Kerouac

    he later applied the same ‘science’ to
    rainmaking....

     and the orgone cloudburster

                                                     read more about Wilhelm in ‘adventures in the orgasmatron: how the
https://www.facebook.com/pygmalion2                  sexual revolution came to America’, by Christopher Turner (2011)
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Monday, December 19, 11
Spanish chefs: A
 • passion for what they do
                                success story
 • apprenticeships away from home

 • formal lifelong training
 • interconnected
 • hugely flexible in hours, pay and
        location

 • learning for life and communication
        with peers, conferences, congresses

 • total flexibility - constant movement
        between restaurants

 • Can you think of any more reasons
        for their success

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Monday, December 19, 11
what does work expect
         from you?
         • Are you strong on collaborative
                leadership
         • Can you work as part of a team?
         • Can you embrace change?
         • How many languages do you speak?
         • Lifelong learning?
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Monday, December 19, 11
pygmalion

     Learn this by Friday! Why exams are useless...




https://www.facebook.com/pygmalion2                  Knud Illeris et al, (2009) Contemporary Theories of Learning, Routledge.
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Monday, December 19, 11
pygmalion
                                                                     pygmalion

   lifelong learning... how do I have to learn?
                                                                                  transformative
                    assimilative learning                                             learning
                                                                               something which
                    school subjects: learning is                               changes us, our
                    cumulative and related closely                             personality and how
                    to a context. difficult to access                           we see the world. This
                    outside this context.                                      hurts!
                                                          transcendent
                                                             learning
                                                     something isolated
                                                     from context but forces
        cumulative learning:                         us to rethink how we
      your pin number                                do something.
       your dog learning to sit                      accepting something
                                                     and internalising it.




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Monday, December 19, 11
pygmalion




           Think about your own experiences and those of colleagues in confronting a major change at work or in life.
            1   How far did people’s responses follow the stages of the coping cycle?
            2   Why do you think the reactions you describe were similar or different to those described in the stages above?


                                                                    The coping cycle(Source: adapted from Carnall, 2007, p. 241.)




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Monday, December 19, 11
leadership



Monday, December 19, 11
50000

                    but who                                                   pygmalion


                    wins?                                                                                     37500




                                       nasty                                                                  25000
                                       nice
                          earnings
                          difference based
                                                                                                              12500
                          on agreeability


                                              men                                                            0
                                                                                women
                                     Judge, T. A., Livingston, B. A., & Hurst, C. (2011, November 28). Do Nice Guys—and
                                     Gals—Really Finish Last? The Joint Effects of Sex and Agreeableness on Income. Journal of
                                     Personality and Social Psychology. Advance online publication. doi: 10.1037/a0026021



Monday, December 19, 11
styles and schools of                         pygmalion


        leadership controller:
                                          scientific
          • transactional               management        therapist:
          • charismatic                  FW Taylor,      mayo, maslow
          • ubuntu                           etc             up to
          • transformational                               goleman,
                                    charismatic:         boyatzis, etc
          • servant leadership
                                    steve jobs, etc
          • strategic leadership
                                     danger - the
          • team/eleadership                           eco leaders: ?
                                     ‘romance’ of
                                                        distributed,
          • invisible leadership        leaders
                                                        ‘ecological’,
          • collective leadership                           wiki
                                                       hiperconnect

Monday, December 19, 11
pygmalion


                          accountability

     cultural ‘zeitgeist’ for
     the 21st century.... or
     is it ‘schadenfreude’?




Monday, December 19, 11
pygmalion
 when do we do
 leadership?
       Imagine: you break
       your leg. Your friends
       take you to hospital.
       This is a critical
       situaton and the
       response is clear.
       At the hospital, the
       doctors apply ‘elegant
       solutions’. they use                            • command                           • critical
       management and
       follow process.                                 • management • tame problem
       But what type of
       problem is it if you are                        • leadership • diabolical
       taken to a restaurant?                                                                    problem
                                                     adapted from Keith Grint ‘ wicked problems, clumsy solutions
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Monday, December 19, 11
elegant and clumsy
       solutions - K Grint
                                            increasing
                                         uncertainty about
                                           the solution


                      wicked                                               lead

                          tame                           manage

                   critical                command                                  increasing need for
                                                                                       collaborative
                                                                                         solution


                                                                            normative
                                            coercion         calculation
                                                                            emotional
                                           hard power         rational
                                                                            soft power

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Monday, December 19, 11
Global Warming:
 group/grid model
       Text                                   Fatalists:
                                      Nothing can be done. people are selfish.
                                                                                          Hierarchist
                                                                                        the rules should be stricter. Get a
                                         the end of the world is inevitable
                                                                                         disciplinarian to enforce Kioto.
        grid:
   increasing rules
   and regulations



                                       Individualists                                   Egalitarians
                                        we need to encourage companies to
                                                                                      we need to consume less and move
                                        create. market forces will solve the
                                                                                     towards sustainable community life
                                                     problem

                                                                                 Douglas, M, (2008/1966) Purity and Danger, Routledge.




                                                             group orientation
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Monday, December 19, 11
bibliography
                  Douglas, M, (2008/1966) Purity and Danger,
                  Routledge.


             Grint, K, (2005) ‘Problems, Problems, Problems: The Social
             Construction of Leadership’, Human Relations, 58,11, 1467-
             1494.

             G. Hamel, (2007), The Future of Management, Harvard

             Knud Illeris et al, (2009) Contemporary Theories of Learning,
             Routledge.

             Michael Foley, (2010)The Age of Absurdity, Simon & Schuster

             Richard Wiseman, 2010, 59 seconds.

             Dave Grey et al, (2011) Gamestorming, O’Reilly.




Monday, December 19, 11

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Work climate, leadership and coaching 1

  • 1. pygmalion work climate, leadership and coaching https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 2. pygmalion I’m still learning to be me in which case.... What do I mean by me? What do I mean by society? And, what do I mean by learning? who are you? https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 3. This week we are going to look at.... • How is work today different? • What can I do to adapt? • Why is lifelong learning important • What is leadership and how is it different from management? • emotionally intelligent leadership • coaching models and how to put them into practice • leadership styles and how to adapt them to work. • How to tell the difference between management and leadership. • Monday, December 19, 11
  • 4. work now pygmalion 3000 and then 2250 • in 1905 the average working year was 2900 hours 1500 • but the big difference: • the idea of a consistent working life has gone. 750 Lives are no longer lived in a straight line. We change jobs, we change lives. We have ever 1906 0 1946 1988 changing identities... UK Hours worked in a year (Hall, P. Social Capital in Britain, 1 https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 5. Dostoevsky::   Deprived of meaningful work, men and women lose their reason for existence; they go stark, raving mad. ‘satanic mills’ - William B Monday, December 19, 11
  • 6. Why are people unhappy: ‘Musturbation’ or the problem of high expectations - or rational emotive behaviour therapy (psychologist, Alber Ellis) For me to be happy..... Everyone must like me Life must be easy I must be succesful Monday, December 19, 11
  • 7. pygmalion or to keep it really simple: technology of the self “regard”, “poetic distance” - the capacity to observe deeply the capacity to reflect to say “I screwed up” to say “I’m sorry” to say “I’m happy’ with what i’ve got” to say i won’t be doing this for the rest of my life.. https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 8. bad, bad coaching pygmalion like bad science is everywhere: be critical, be sceptical Wilhelm Reich, Austrian psychotherapist and disciple of Sigmund Freud, also invented the the orgone accumulator. His theory being that almost all psychological problems could be solved with an optimal orgasm. And the orgone accumulator provided just that for Mailer, Salinger, Burroughs and Kerouac he later applied the same ‘science’ to rainmaking.... and the orgone cloudburster read more about Wilhelm in ‘adventures in the orgasmatron: how the https://www.facebook.com/pygmalion2 sexual revolution came to America’, by Christopher Turner (2011) http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 9. Spanish chefs: A • passion for what they do success story • apprenticeships away from home • formal lifelong training • interconnected • hugely flexible in hours, pay and location • learning for life and communication with peers, conferences, congresses • total flexibility - constant movement between restaurants • Can you think of any more reasons for their success https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 10. what does work expect from you? • Are you strong on collaborative leadership • Can you work as part of a team? • Can you embrace change? • How many languages do you speak? • Lifelong learning? https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 11. pygmalion Learn this by Friday! Why exams are useless... https://www.facebook.com/pygmalion2 Knud Illeris et al, (2009) Contemporary Theories of Learning, Routledge. http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 12. pygmalion pygmalion lifelong learning... how do I have to learn? transformative assimilative learning learning something which school subjects: learning is changes us, our cumulative and related closely personality and how to a context. difficult to access we see the world. This outside this context. hurts! transcendent learning something isolated from context but forces cumulative learning: us to rethink how we your pin number do something. your dog learning to sit accepting something and internalising it. https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 13. pygmalion Think about your own experiences and those of colleagues in confronting a major change at work or in life. 1 How far did people’s responses follow the stages of the coping cycle? 2 Why do you think the reactions you describe were similar or different to those described in the stages above? The coping cycle(Source: adapted from Carnall, 2007, p. 241.) https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 15. 50000 but who pygmalion wins? 37500 nasty 25000 nice earnings difference based 12500 on agreeability men 0 women Judge, T. A., Livingston, B. A., & Hurst, C. (2011, November 28). Do Nice Guys—and Gals—Really Finish Last? The Joint Effects of Sex and Agreeableness on Income. Journal of Personality and Social Psychology. Advance online publication. doi: 10.1037/a0026021 Monday, December 19, 11
  • 16. styles and schools of pygmalion leadership controller: scientific • transactional management therapist: • charismatic FW Taylor, mayo, maslow • ubuntu etc up to • transformational goleman, charismatic: boyatzis, etc • servant leadership steve jobs, etc • strategic leadership danger - the • team/eleadership eco leaders: ? ‘romance’ of distributed, • invisible leadership leaders ‘ecological’, • collective leadership wiki hiperconnect Monday, December 19, 11
  • 17. pygmalion accountability cultural ‘zeitgeist’ for the 21st century.... or is it ‘schadenfreude’? Monday, December 19, 11
  • 18. pygmalion when do we do leadership? Imagine: you break your leg. Your friends take you to hospital. This is a critical situaton and the response is clear. At the hospital, the doctors apply ‘elegant solutions’. they use • command • critical management and follow process. • management • tame problem But what type of problem is it if you are • leadership • diabolical taken to a restaurant? problem adapted from Keith Grint ‘ wicked problems, clumsy solutions https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 19. elegant and clumsy solutions - K Grint increasing uncertainty about the solution wicked lead tame manage critical command increasing need for collaborative solution normative coercion calculation emotional hard power rational soft power https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 20. Global Warming: group/grid model Text Fatalists: Nothing can be done. people are selfish. Hierarchist the rules should be stricter. Get a the end of the world is inevitable disciplinarian to enforce Kioto. grid: increasing rules and regulations Individualists Egalitarians we need to encourage companies to we need to consume less and move create. market forces will solve the towards sustainable community life problem Douglas, M, (2008/1966) Purity and Danger, Routledge. group orientation https://www.facebook.com/pygmalion2 http://web.me.com/pygmalion4/Site_2/Blog/Blog.html Monday, December 19, 11
  • 21. bibliography Douglas, M, (2008/1966) Purity and Danger, Routledge. Grint, K, (2005) ‘Problems, Problems, Problems: The Social Construction of Leadership’, Human Relations, 58,11, 1467- 1494. G. Hamel, (2007), The Future of Management, Harvard Knud Illeris et al, (2009) Contemporary Theories of Learning, Routledge. Michael Foley, (2010)The Age of Absurdity, Simon & Schuster Richard Wiseman, 2010, 59 seconds. Dave Grey et al, (2011) Gamestorming, O’Reilly. Monday, December 19, 11