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PRICING STRATEGY FOR SMALL BUSINESS



PETER KRAAN / @kraanp
TSiBA IGNITION CENTRE / www.tsiba.org.za
MAY 24, 2012
PRICING STRATEGY FOR SMALL BUSINESS




    THE TWENTY-TWO STRATEGIES OF PRICING

    1.   Cost-plus pricing                  12. Dynamic pricing
    2.   Creaming or skimming               13. Price leadership
    3.   Limit pricing                      14. Target pricing
    4.   Loss leader                        15. Absorption pricing
    5.   Market-oriented pricing            16. High-low pricing
    6.   Penetration pricing                17. Premium decoy pricing
    7.   Price discrimination               18. Marginal-cost pricing
    8.   Premium pricing                    19. Value-based pricing
    9.   Predatory pricing                  20. Pay what you want
    10. Contribution margin-based pricing   21. Freemium
    11. Psychological Pricing               22. Odd pricing


    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    PENETRATION PRICING

    Setting the price low in order to attract customers
    and gain market share.

    The price will be raised later once this market share
    is gained.




    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    LOW PRICES AND SMALL BUSINESS

    ‱ Low prices are the final refuge of the marketer who has run out of ideas
      and is left with nothing but a commodity.

    ‱ Organizing your business around lowering prices through efficiency,
      mass scale and smart choices is a powerful way to grow. Doing this is
      really quite difficult [and not something small business is usually good
      at].

    ‱ If all you're doing is writing a lower number on the price tags, you're
      probably playing the first game. [How long can you keep that up?]



    Source: adapted from Seth Godin, www.sethgodin.typepad.com/seths_blog/2012/04/low-prices.html
PRICING STRATEGY FOR SMALL BUSINESS




    COST-PLUS PRICING

    Cost-plus pricing is the simplest pricing method.
    Calculate the cost of producing the product and add
    on a percentage to that price to give the selling price.

    This method takes no account of demand and no
    account of the customer.


     COSTING, yes! COST-PRICING, careful!
    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    MARKET-ORIENTED PRICING

    Setting a price based upon analysis and research
    compiled from the target market. This means that
    marketers will set prices depending on the results from
    the research.




    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    PREMIUM PRICING

    Premium pricing is the practice of keeping the price of
    a product or service artificially high in order to
    encourage favourable perceptions among buyers,
    based solely on the price. This exploits the tendency
    for buyers to assume that expensive items enjoy an
    exceptional reputation, are more reliable or desirable,
    or represent exceptional quality and distinction.

     Beware of ARTIFICIALLY!


    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    VALUE-BASED PRICING

    Pricing a product based on the perceived value
    and not on any other factor.


     PERCEPTION = REALITY!
PRICING STRATEGY FOR SMALL BUSINESS




    NINE LAWS OF PRICE SENSITIVITY
    AND CONSUMER PSYCHOLOGY


    1. Reference Price Effect        6. End-Benefit Effect

    2. Difficult Comparison Effect   7. Shared-cost Effect

    3. Switching Costs Effect        8. Fairness Effect

    4. Price-Quality Effect          9. The Framing Effect

    5. Expenditure Effect

    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    REFERENCE PRICE EFFECT

    Buyer‟s price sensitivity for a given product increases
    the higher the product‟s price relative to perceived
    alternatives.


     DIFFERENTIATE! Make sure it‟s about the whole
    PACKAGE, not just the PRODUCT.



    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    DIFFICULT COMPARISON EFFECT

    Buyers are less sensitive to the price of a known or
    more reputable product when they have difficulty
    comparing it to potential alternatives.

     DIFFERENTIATE some more!




    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    PRICE-QUALITY EFFECT

    Buyers are less sensitive to price the more that
    higher prices signal higher quality.




    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS




    FAIRNESS EFFECT

    Buyers are more sensitive to the price of a product
    when the price is outside the range they perceive as
    “fair” or “reasonable” given the purchase context.




    Source: www.wikipedia.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



             Bargain, temporary                                          Overpriced. The
                                  Price and value are
Medium Value measure to raise                                            uninformed will buy
                                  in balance.
             revenue, clear stock                                        only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                        Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



             Bargain, temporary                                          Overpriced. The
                                  Price and value are
Medium Value measure to raise                                            uninformed will buy
                                  in balance.
             revenue, clear stock                                        only once.


                                        “Fleece
                                            Turns sales into
     Low Value                          „em complaints.
                       Cheap stuff. Junk.    and                         Don‟t go there.
                                          run”
Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



             Bargain, temporary                                          Overpriced. The
                                  Price and value are
Medium Value measure to raise                                            uninformed will buy
                                  in balance.
             revenue, clear stock                                        only once.


          “Let the
                                                  Turns sales into
     Low Value Cheap stuff. Junk.
           buyer                                                         Don‟t go there.
                                                  complaints.
         beware”
Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



             Bargain, temporary“Info- and value are
                                  Price
                                                                         Overpriced. The
Medium Value measure to raise                                            uninformed will buy
                              mercial”
             revenue, clear stock
                                  in balance.
                                                                         only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                        Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



             Bargain, temporary                                          Overpriced. The
                                  Price and value are
Medium Value measure to raise                                            uninformed will buy
                                  in balance.
             revenue, clear stock                                        only once.


                                                                     “Tourist
                                                  Turns sales into
     Low Value Cheap stuff. Junk.
                                                  complaints.          trap” go there.
                                                                          Don‟t



Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price              High Price


               Underpriced. The                                      “What‟s
                                                  Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market wrong
                                                                          suggests prestige
               undercut .                         penetration.            and prominence.
                                                                     with this?”

             Bargain, temporary                                           Overpriced. The
                                  Price and value are
Medium Value measure to raise                                             uninformed will buy
                                  in balance.
             revenue, clear stock                                         only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                         Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



             Temporary measure                “Inventory
                                                     Overpriced. The
                               Price and value are
Medium Value to raise revenue,
                               in balance.
                                                  Sale”
                                                     uninformed will buy
             clear stock.                            only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                        Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



        “Square
             Bargain, temporary
                                                  Price and value are
                                                                         Overpriced. The
          deal!”
Medium Value measure to raise
                                                  in balance.
                                                                         uninformed will buy
                       revenue, clear stock                              only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                        Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


         “MoreUnderpriced. The
                for                               Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
            your
               undercut .                         penetration.            and prominence.
          money”

             Bargain, temporary                                          Overpriced. The
                                  Price and value are
Medium Value measure to raise                                            uninformed will buy
                                  in balance.
             revenue, clear stock                                        only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                        Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price         High Price


               Underpriced. The “The
                                   Attractive pricing that Premium pricing
    High Value product value is
                              discerning for market
                                   is ideal                suggests prestige
               undercut .          penetration.            and prominence.
                                           customer”

             Bargain, temporary                                      Overpriced. The
                                  Price and value are
Medium Value measure to raise                                        uninformed will buy
                                  in balance.
             revenue, clear stock                                    only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                    Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS



                             Low Price               Medium Price             High Price


               Underpriced. The                   Attractive pricing that Premium pricing
    High Value product value is                   is ideal for market     suggests prestige
               undercut .                         penetration.            and prominence.



             Bargain, temporary                                          Overpriced. The
                                  Price and value are
Medium Value measure to raise                                            uninformed will buy
                                  in balance.
             revenue, clear stock                                        only once.



                                                  Turns sales into
     Low Value Cheap stuff. Junk.                                        Don‟t go there.
                                                  complaints.


Source: adapted from www.authenticpromotion.com
PRICING STRATEGY FOR SMALL BUSINESS




    NOW DO YOUR COSTING:


     Still making money? PROCEED


     Not worth your while? REPACKAGE, REPOSITION
PRICING STRATEGY FOR SMALL BUSINESS


      Access to Networks                                     Facilities and Infrastructure
      Market Linkages                                                 Technology Infrastructure
      Newsletter, Website, Blog                                                 Meeting Rooms
      Quarterly Breakfast Forums                                             Company Address
      Market Days                                                            Virtual Web Space
                                                                                   Office Space




                                    Business Mentorship
                                     Experienced Entrepreneurs
                                    Seasoned Business Executives
                                   Business and Finance Graduates


      Basic and Advanced                                                        Innovative
      Business Training                                             Financial Instruments
      Business Essentials Course
                                                                                 Loan Scheme
      Computer Literacy & Careers Workshop
                                                                              Bridging Finance
      Personal Financial Literacy Course
                                                                             Micro-Equity Fund
      Business Plan Writing
                                                                                 Micro-Finance
PRICING STRATEGY FOR SMALL BUSINESS




    BRIEFING SESSIONS EVERY THURSDAY MORNING
    FROM 9AM – 10AM. NO APPOINTMENT NECESSARY.


    TSiBA Education                   Peter Kraan
    Ignition Centre                   021 532 2750
    Mupine Campus                     @kraanp
    307 Forest Drive Ext.             peter@tsiba.org.za
    Pinelands 7405, Cape Town         www.tsiba.org.za

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Pricing strategies for small business

  • 1. PRICING STRATEGY FOR SMALL BUSINESS PETER KRAAN / @kraanp TSiBA IGNITION CENTRE / www.tsiba.org.za MAY 24, 2012
  • 2. PRICING STRATEGY FOR SMALL BUSINESS THE TWENTY-TWO STRATEGIES OF PRICING 1. Cost-plus pricing 12. Dynamic pricing 2. Creaming or skimming 13. Price leadership 3. Limit pricing 14. Target pricing 4. Loss leader 15. Absorption pricing 5. Market-oriented pricing 16. High-low pricing 6. Penetration pricing 17. Premium decoy pricing 7. Price discrimination 18. Marginal-cost pricing 8. Premium pricing 19. Value-based pricing 9. Predatory pricing 20. Pay what you want 10. Contribution margin-based pricing 21. Freemium 11. Psychological Pricing 22. Odd pricing Source: www.wikipedia.com
  • 3. PRICING STRATEGY FOR SMALL BUSINESS PENETRATION PRICING Setting the price low in order to attract customers and gain market share. The price will be raised later once this market share is gained. Source: www.wikipedia.com
  • 4. PRICING STRATEGY FOR SMALL BUSINESS LOW PRICES AND SMALL BUSINESS ‱ Low prices are the final refuge of the marketer who has run out of ideas and is left with nothing but a commodity. ‱ Organizing your business around lowering prices through efficiency, mass scale and smart choices is a powerful way to grow. Doing this is really quite difficult [and not something small business is usually good at]. ‱ If all you're doing is writing a lower number on the price tags, you're probably playing the first game. [How long can you keep that up?] Source: adapted from Seth Godin, www.sethgodin.typepad.com/seths_blog/2012/04/low-prices.html
  • 5. PRICING STRATEGY FOR SMALL BUSINESS COST-PLUS PRICING Cost-plus pricing is the simplest pricing method. Calculate the cost of producing the product and add on a percentage to that price to give the selling price. This method takes no account of demand and no account of the customer.  COSTING, yes! COST-PRICING, careful! Source: www.wikipedia.com
  • 6. PRICING STRATEGY FOR SMALL BUSINESS MARKET-ORIENTED PRICING Setting a price based upon analysis and research compiled from the target market. This means that marketers will set prices depending on the results from the research. Source: www.wikipedia.com
  • 7. PRICING STRATEGY FOR SMALL BUSINESS PREMIUM PRICING Premium pricing is the practice of keeping the price of a product or service artificially high in order to encourage favourable perceptions among buyers, based solely on the price. This exploits the tendency for buyers to assume that expensive items enjoy an exceptional reputation, are more reliable or desirable, or represent exceptional quality and distinction.  Beware of ARTIFICIALLY! Source: www.wikipedia.com
  • 8. PRICING STRATEGY FOR SMALL BUSINESS VALUE-BASED PRICING Pricing a product based on the perceived value and not on any other factor.  PERCEPTION = REALITY!
  • 9. PRICING STRATEGY FOR SMALL BUSINESS NINE LAWS OF PRICE SENSITIVITY AND CONSUMER PSYCHOLOGY 1. Reference Price Effect 6. End-Benefit Effect 2. Difficult Comparison Effect 7. Shared-cost Effect 3. Switching Costs Effect 8. Fairness Effect 4. Price-Quality Effect 9. The Framing Effect 5. Expenditure Effect Source: www.wikipedia.com
  • 10. PRICING STRATEGY FOR SMALL BUSINESS REFERENCE PRICE EFFECT Buyer‟s price sensitivity for a given product increases the higher the product‟s price relative to perceived alternatives.  DIFFERENTIATE! Make sure it‟s about the whole PACKAGE, not just the PRODUCT. Source: www.wikipedia.com
  • 11. PRICING STRATEGY FOR SMALL BUSINESS DIFFICULT COMPARISON EFFECT Buyers are less sensitive to the price of a known or more reputable product when they have difficulty comparing it to potential alternatives.  DIFFERENTIATE some more! Source: www.wikipedia.com
  • 12. PRICING STRATEGY FOR SMALL BUSINESS PRICE-QUALITY EFFECT Buyers are less sensitive to price the more that higher prices signal higher quality. Source: www.wikipedia.com
  • 13. PRICING STRATEGY FOR SMALL BUSINESS FAIRNESS EFFECT Buyers are more sensitive to the price of a product when the price is outside the range they perceive as “fair” or “reasonable” given the purchase context. Source: www.wikipedia.com
  • 14. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 15. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. “Fleece Turns sales into Low Value „em complaints. Cheap stuff. Junk. and Don‟t go there. run” Source: adapted from www.authenticpromotion.com
  • 16. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. “Let the Turns sales into Low Value Cheap stuff. Junk. buyer Don‟t go there. complaints. beware” Source: adapted from www.authenticpromotion.com
  • 17. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. Bargain, temporary“Info- and value are Price Overpriced. The Medium Value measure to raise uninformed will buy mercial” revenue, clear stock in balance. only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 18. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. “Tourist Turns sales into Low Value Cheap stuff. Junk. complaints. trap” go there. Don‟t Source: adapted from www.authenticpromotion.com
  • 19. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The “What‟s Attractive pricing that Premium pricing High Value product value is is ideal for market wrong suggests prestige undercut . penetration. and prominence. with this?” Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 20. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. Temporary measure “Inventory Overpriced. The Price and value are Medium Value to raise revenue, in balance. Sale” uninformed will buy clear stock. only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 21. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. “Square Bargain, temporary Price and value are Overpriced. The deal!” Medium Value measure to raise in balance. uninformed will buy revenue, clear stock only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 22. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price “MoreUnderpriced. The for Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige your undercut . penetration. and prominence. money” Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 23. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The “The Attractive pricing that Premium pricing High Value product value is discerning for market is ideal suggests prestige undercut . penetration. and prominence. customer” Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 24. PRICING STRATEGY FOR SMALL BUSINESS Low Price Medium Price High Price Underpriced. The Attractive pricing that Premium pricing High Value product value is is ideal for market suggests prestige undercut . penetration. and prominence. Bargain, temporary Overpriced. The Price and value are Medium Value measure to raise uninformed will buy in balance. revenue, clear stock only once. Turns sales into Low Value Cheap stuff. Junk. Don‟t go there. complaints. Source: adapted from www.authenticpromotion.com
  • 25. PRICING STRATEGY FOR SMALL BUSINESS NOW DO YOUR COSTING:  Still making money? PROCEED  Not worth your while? REPACKAGE, REPOSITION
  • 26. PRICING STRATEGY FOR SMALL BUSINESS Access to Networks Facilities and Infrastructure Market Linkages Technology Infrastructure Newsletter, Website, Blog Meeting Rooms Quarterly Breakfast Forums Company Address Market Days Virtual Web Space Office Space Business Mentorship Experienced Entrepreneurs Seasoned Business Executives Business and Finance Graduates Basic and Advanced Innovative Business Training Financial Instruments Business Essentials Course Loan Scheme Computer Literacy & Careers Workshop Bridging Finance Personal Financial Literacy Course Micro-Equity Fund Business Plan Writing Micro-Finance
  • 27. PRICING STRATEGY FOR SMALL BUSINESS BRIEFING SESSIONS EVERY THURSDAY MORNING FROM 9AM – 10AM. NO APPOINTMENT NECESSARY. TSiBA Education Peter Kraan Ignition Centre 021 532 2750 Mupine Campus @kraanp 307 Forest Drive Ext. peter@tsiba.org.za Pinelands 7405, Cape Town www.tsiba.org.za