Insurers' journeys to build a mastery in the IoT usage
Achieving Business Results Through Employee Training & Development
1. Achieving business results through employees' learning and training development Christopher Chew Manager HCM & LMS Specialist DayaQuest Technologies SdnBhd
7. Line of sightPerformance Management Core Competency Personal Development Plan Measured, Managed & Track Goals Competencies Aspirations Functional OTJ, eLearning, Classroom Virtual Classroom, Mobile Learning Second Life, Blog, Forum Coaching/Mentoring
8. “…performance management is the process area that provides the greatest leverage for business impact.” Talent Management Systems 2010 Market Research, Implementation Experiences and Solution Provider Profiles Bersin’s & Associates
9. Personal Development Plan “In the average organization, only about one-thirdof all employees have a development plan. Of those employees who have a development plan, only one-third think the plan is challenging and applicable” CLC Human Resources, Benchmarking the High-Performance Organization: A Quantitative Analysis of the Implementation of High-Impact Performance Management Strategies, Washington, D.C.: Corporate Executive Board.2003; CLC Learning and Development research
12. Content Learning Enablers: Technology Devices Blogs Wired Broadband 3G/4G WiFi Hotspots INTERNET Wikis Forums Virtual Worlds Social Networking Sites
13. Learning Enabler: Technology Blog, Virtual World, Wiki, Coaching/ Mentoring eLearning, Wiki, Virtual Worlds, Forums, Classroom, conferences Many Trainers/ Content Developer/ Learning Source SMS, Emails, Instant Messaging, Face to Face, Coaching/ Mentoring eLearning, blog, classroom, virtual classroom, wiki, podcasting, coaching/mentoring, SMS, emails One Many One Audience
14. Learning Enabler: Systems Talent Acquisition Talent Mgmt System Workforce Planning Succession Planning Performance Mgmt System Goals- settings & reviews Learning Mgmt System Personal Development Plan Training Programs/ Curriculums/ Certifications
Goals must be aligned instead of achievable- achievable is depending on whose view you normally ask. i.e. the person who just want the bonus- then results will be lowered but may not be enough for company to achieve goals. It will be also hard for supervisors to convince staff to stretch the subordinate goals. Whether the goal is achievable is already covered in the next point which is Realistic.