The document discusses the key conditions for effective team success: direction, structure, people, support, and development. It states that outstanding teams have clear, challenging, and meaningful direction. They have well-designed team tasks and structures with optimal team composition and norms. The teams are made up of people with strong interpersonal skills who are committed to the team. Additionally, outstanding teams have strong support systems that provide resources, information, rewards, and training. They also have regular development opportunities like coaching sessions to improve the team.

1. Top Team Effectiveness
Your Handprint
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2. Top Team Effectiveness
Outstanding leadership teams experience and cascade a
more positive culture
Their teams experience fewer gaps between what they actually
experience and what they would like to experience
Their teams are especially satisfied in key areas of
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Clarity
Standards
Responsibility
Team Commitment
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3. The Five Conditions for Team Success
Leaders of outstanding teams manage 5 conditions for team
success
Culture
Support
Direction
Leadershi
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Structure
Results
People
Development
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4. The Five Conditions for Team Success
Outstanding teams succeed because they have:
• A clear and challenging direction
• A well-designed structure (team task and norms)
• Processes that support them
• People with strong interpersonal skills
• Coaching, learning and development opportunities
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5. Effective Teams have Interdependent Team
Tasks
• Direction
– They establish a relatively enduring mission, vision and organisational
goals
– Direction should be specific, but also have “fuzz”; balancing between
completeness and ambiguity
– They should be able to lead and manage change
• Strategy
– They develop and monitor a strategic plan to carry out their mission in
a rapidly changing environment
• Resources
– They facilitate the acquisition, allocation, and development of
resources to execute their strategy
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6. Direction
Direction
The purpose of the team must be:
• Clear
Do we know where we are going?
• Challenging
Is the goal challenging, but not impossible?
• Consequential
Is the goal meaningful and engaging to us?
• Direction
Are we focused?
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7. Structure
Structure
• Well designed team task
Do we have an interdependent goal?
Are we approaching it strategically?
• Optimal Composition
Are we the right size?
Do we have the right skill set?
• Norms
Do we adhere to effective norms of behaviour in conducting our
business?
• Information
Do we have access to information that helps us plan and execute our
work?
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8. People
People
Leaders of outstanding teams are Role Models
• Exhibit a broader set of managerial styles; are self aware,
have executive maturity, and personal courage
• Rely more on managerial styles that encourage dialogue
• Avoid coercive style that shuts down debate
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9. People
People
Outstanding leadership teams have members who are:
•Smart
Analytical Thinking, Conceptual Thinking
•Driven
Achievement Orientation, Initiative, Strategic Orientation, SelfConfidence
•More committed to the team : “Team not me”
Executive maturity, Impact and Influence, Teamwork, Team leadership
Strong interpersonal skills and relationships to foster trust
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10. People
People
People
Interpersonal skills are the key
• The team needs to grow by developing the social processes
to carry out the work and learn to work interdependently
• Members who read each others concerns
• Members who “walk the talk” even when it is hard
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11. Support
Support
Outstanding leadership teams have better support
systems than typical teams
Their support system allows them to leverage:
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Clear direction
Optimal structure
The right members
Accept and assimilate feedback and team learning
Norms that identify the small handful of things that members must
do and those they must never do
– Everyone is helped to achieve good interpersonal skills
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12. Support
Support
Support
• Reward System
Is excellent team performance recognised and reinforced?
• Information system
Are the data and forecasts that the team needs to plan its work
available in a useful format?
• Education system
Is training, advice or expert consultation available to complement
members’ expertise?
• Adequate material resources
Does the team have what it needs to accomplish its task?
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13. Development
Development
Outstanding Leadership Teams have more
development opportunities
– Motivational sessions to build commitment to the team and
its work
– Consultative sessions to assist the team
– Educational sessions to help members learn from their work
experiences
– One-to-one and team coaching to “Knit” the team together
and provide a development focus
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14. Leaders of Outstanding Teams Provide Clarity
If you don’t know where you are going you will
probably end up somewhere else…
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