Improve Suffolk University's Complex Registration Process
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The Flow process for Suffolk University Registration Office
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Improve Suffolk University's Complex Registration Process
- 1. Suffolk University Office of Register Pengqia Chen
- 2. Weaknesses Analysis • Complex register process • Poor process management • Long waiting time in queues • Direct impact on student satisfaction • It is more busy during the register days
- 4. Suggestion#1 • Create a registration form Drop Box during the registration week
- 5. Suggestion#2 • Students allow to Email their registration forms to the office • If any question, feel free to contact the registration office and advisor by Email
- 6. Suggestion#3 • University allow faculties, advisors, and officers/ Coordinators help the students to do the registration over phone and online.
- 8. The Best Suggestion. Cont. • Minimized the process of the registration for students • Maximized the save of resources such as paper forms, labor employees, and time etc. • Meet the satisfaction of our students • The registration process become more easy and efficiency
- 9. End of the Presentation