Information Visualization is becoming an increasingly important strategy to provide dashboard consumers insights into their information deluge. It is important for practitioners to learn how to design dashboards in the most effective ways.
3. • Introduction
• Terms to think about
• Types of visualization/levels of maturity
• 13 Don’t’s and some do’s
• Resources
• Discussion
Data Rich, Information Poor (D.R.I.P.)
5. Challenges
• Saving time from manual report building processes to near real-
time dashboards (business intelligence)
• Saving labor (IT) from manual report building to dashboards
• Moving from data collection to insights (analyze)
• Moving from insights to decisions (decide)
• Moving from decisions to actions (act)
Bottom line: Insight deficit, trustworthy data, time
delays, decision-making, and speed in taking action.
So, how do we build dashboards to enable the above?
9. • Optimize business processes
• Greater visibility into the business
• Identify potential training opportunities
• Enable better decision-making
• Measure and record performance, KPI’s and
SLA’s
What other outcomes are we looking for?
11. Get more work done with fewer resources in
the office, at home, or on the road.
Improve
Business Insight
Reduce Costs
and Risks
Gain better insight into business drivers to
make more informed decisions about
improving competitive position.
Find customers more cost-effectively, close
deals faster, and gain better insight into
customer preferences to improve customer
service, satisfaction, and loyalty.
Reduce cost and complexity by deploying
high-value, easy-to-manage technology
products.
Top Priorities
Save Time and
Get Organized
Find and Retain
Customers
14. Purpose of Dashboard
“A dashboard is a visual display of the most important information needed to
achieve one or more objectives, consolidated and arranged on a single screen
so the information can be monitored at a glance.”
- Visual information
- Achieve objectives
- Single screen
- Quickly monitored
Source: Intelligent Enterprise, March 2004, “Dashboard Confusion.” , Stephen Few
“a picture is worth a thousand words”
16. Role
• Strategic
• Tactical (Analytical)
• Operational
Types of Data
• Quantitative
• Non-quantitative
Can you give me some quick examples?
17. Thirteen Don’ts from author Stephen Few
• Exceeding the boundaries of a single screen
• Supplying inadequate context for the data
• Displaying excessive detail or precision
• Choosing inappropriate display media
• Introducing meaningless variety
• Using poorly designed display media
• Encoding quantitative data inaccurately
18. • Arranging the data poorly
• Highlighting important data ineffectively or not at all
• Cluttering the display with useless decoration
• Misusing or overusing color
• Designing an unattractive visual display
• Consider your audience
• Simplify, simplify, simplify!
• Use MAD model (Monitor, Analyze, Drill-down) principles
19. Books:
• Information Dashboard Design, Stephen Few (other books as well)
• Performance Dashboards, Wayne Eckerson
• Effective Dashboard Design, Gail La Grouw
• Beautiful Evidence, Edward R. Tufte
• Information Visualization: Perception for Design, Colin Ware
• Business Dashboards: A Visual Catalog for Design and Deployment, Nils H.
Rasmussen, Manish Bansal
Any books by Tom Davenport or Vivek Ranadive
Websites:
www.perceptualedge.com
www.infovis-wiki.net
http://practicalanalytics.wordpress.com
http://www.ciodashboard.com/cio-guides/cio-dashboard-guide/
http://www.edwardtufte.com/tufte/index
20. Magazines:
Analytics-magazine.com, INFORMS
IBMDATmag.com, IBM Data magazine
Teradatamagazine.com, Teradata magazine online
Certifications:
CAP (Certified Analytics Professional)
TDWI’s CBIP (Certified Business Intelligence Professional)
Numerous vendor certifications
21. Examples
Good, the bad, and the ugly
http://www.perceptualedge.com/examples.php
Information Visualization in Motion
http://www.gapminder.org/
Hinweis der Redaktion
Very cool tag cloud of BI/Information visualization termsWhen you look at a tag cloud, what is it communicating?
Moving away from HiPPO—the highest-paidperson’sopinion to data-driven analytics based decision-makingIt used to be that dashboards were primarily for the EIM (Executive rooms) but now are being pushed to all levels of a company
Moving to self-serve, enabling people to measure themselves, and enabling or driving data-driven decisions
Collapsing the distance between the circles is an important objective for companies
Transparency, decision-making, corrective actions before emergency / crisis
As IT/Data/Business practitioners we need to maximize the value for the dashboard consumers
Source of image: http://www.targetdashboard.com/blog/53/KPI-BI-Dashboard-Glossary-of-Terms.aspx
EIM (Executive Information Management)Quantitative : example is forecast, metrics, KPI, SLANon-quantitative: example is top X customers, My Sales Funnel, Today’s activities
We can cover the examples in the discussion part of the presentation.
Audience: Executive, Analysts, end usersGive the appropriate amount of filters, drop-downs, etc.