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#SMM13

Crack the code on social sharing: The
human touch in branded video
@mightybarnski
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Shares are Currency in the
Social Economy
Do emotions matter?
7 Findings from
The Science of
Sharing
#1 Make it emotional
#1 Videos that elicit a strong
emotional response are twice as
likely to be shared
#2 Be positive
#2 Videos which provoke a strong
positive response are 30% more likely to
be shared than those which provoke
negative emotions.
Shock or anger can drive shares but
they are a risky bet
High	
  Arousal	
  
Disgust	
  
Sadness	
  
Shock	
  
Anger	
  

Nega%ve	
  
Low	
  Arousal	
  
Discomfort	
  
Boredom	
  
Irrita1on	
  
Frustra1on	
  

High	
  Arousal	
  
Hilarity	
  
Inspira1on	
  
Astonishment	
  
Exhilara1on	
  

Posi%ve	
  
Low	
  Arousal	
  
Amusement	
  
Calmness	
  
Surprise	
  
Happiness	
  
#3 Forget cute cats and celebs,
focus on personal triumphs
#3 No creative device drives sharing
than any other, with the exception of
personal triumph. So focus on
emotions, not creative devices
#4 Be proud of your brand
#4 The average branded video takes 30 seconds
to reveal the brand.
There is no correlation between shareability
and level of branding
#5 Don’t over invest in content
and under invest in distribution
#5 No matter how shareable a video is, a
larger viewer base delivers more sharing.
A video that is seen by few cannot be shared
by many
#6 Exhilarate your viewers
#6 Strong positive emotions get your video
shared AND remembered.
Exhilaration is the most successful trigger
with 65% recall
#7 Reach light buyers to grow
market share
#7 Quality reach is key. To build market share,
reach light & medium buyers outside of your
owned channels
FIGURE	
  1	
  -­‐	
  Chocolate	
  Brand	
  2011	
  –	
  Panel	
  Data	
  

FIGURE	
  2	
  -­‐	
  The	
  same	
  Chocolate	
  Brand	
  -­‐	
  Fans	
  

80% of a brand’s light buyers contribute to 50% of a
brand’s sales
Plot spoiler


Emotional campaigns
are more profitable
than rational
campaigns
Source: Binet and Field, ‘Marketing in
the Era of Accountabilty’, WARC, 2007
Unruly ShareRank Evaluates
Content For Shareability
100	
  +	
  

Basic Emotions
Primal Responses Cognitive Responses
Intensity
Emotional Valence
Schema Disruption
Social Motivation
Memorability
Enjoyability
Medium
Favourability Interpanel Agreement
+ more 

How do we feel in 2013?
Poop or Prank?

Girls don’t poop – PooPourri

Ultra Reality - LG Meteor Prank

You Chose

Girls don’t poop – PooPourri
13.6 million views, 902,318 shares
Ultra Reality- LG Meteor Prank
12.3 million views, 620,700 shares
How did it make you feel?
Psychological	
  Responses
	
  
SURPRISE
HILARITY
HILARITY
DISGUST
HILARITY
Social	
  Mo%va%ons
	
  
REACTION
SEEKING

SHARED
EMOTIONAL
EXPERIENCE

SHARED
EMOTIONAL
EXPERIENCE
REACTION
SEEKING
How do brands want us to
feel in 2014?

Exhilarated!
Renault – va-va-voom

Unruly secured PR coverage in Marketing Week, The
Drum, AdWeek, Campaign, Mashable and the New York
Times

Background
‱  At the beginning of 2013, Renault
and its media agency, MGOMD,
wanted to re-launch the Renault
Clio and looked to social video
marketing to maximise awareness
of the new product

Renault’s share of voice increased by
244.4%, versus the competition
Source: Unruly Analytics

Client Challenge
‱  Create a video which triggered the
psychological response ‘sexual
arousal’ and was highly shareable,
encouraging consumers to share
the content with peers, and
journalists & influential bloggers to
write about the video, driving
earned media
‱  Distribute the video at scale using
paid media and Unruly’s
influencers to drive awareness on
autos and lifestyle sites

Social video viewers are more likely to purchase a
Renault Clio in the future (+103% uplift in purchase
intent when compared to a non-exposed control
sample)

Unruly Results
‱  Over 5.1 million views delivered, reaching
#2 on YouTube’s top videos
‱  135,000 shares, top of the Unruly Viral
Video Chart
‱  The content was watched the equivalent
of 1.5 years, the same as watching Moulin
Rouge more than 6,600 times
‱  Social video viewers are more likely to
purchase a Renault Clio in the future
(+103% uplift in purchase intent when
compared to a non-exposed control
sample)
THANKS FOR
WATCHING!
Twitter: @unrulymedia
@mightybarnski
Web: www.unrulymedia.com

Winner Best Content
Distribution Service

Video Council

Member

Whitelisted

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Social Video and the Science of Sharing - Barney Worfolk Smith, Unruly Media

  • 1. #SMM13 Crack the code on social sharing: The human touch in branded video @mightybarnski
  • 2. Poop or Prank? Girls don’t poop – PooPourri Vote Poop #smm13 Ultra Reality - LG Meteor Prank Vote Prank #smm13 Vote On Twitter Now!
  • 3. Shares are Currency in the Social Economy
  • 5. 7 Findings from The Science of Sharing
  • 6. #1 Make it emotional
  • 7. #1 Videos that elicit a strong emotional response are twice as likely to be shared
  • 9. #2 Videos which provoke a strong positive response are 30% more likely to be shared than those which provoke negative emotions. Shock or anger can drive shares but they are a risky bet High  Arousal   Disgust   Sadness   Shock   Anger   Nega%ve   Low  Arousal   Discomfort   Boredom   Irrita1on   Frustra1on   High  Arousal   Hilarity   Inspira1on   Astonishment   Exhilara1on   Posi%ve   Low  Arousal   Amusement   Calmness   Surprise   Happiness  
  • 10. #3 Forget cute cats and celebs, focus on personal triumphs
  • 11. #3 No creative device drives sharing than any other, with the exception of personal triumph. So focus on emotions, not creative devices
  • 12. #4 Be proud of your brand
  • 13. #4 The average branded video takes 30 seconds to reveal the brand. There is no correlation between shareability and level of branding
  • 14. #5 Don’t over invest in content and under invest in distribution
  • 15. #5 No matter how shareable a video is, a larger viewer base delivers more sharing. A video that is seen by few cannot be shared by many
  • 17. #6 Strong positive emotions get your video shared AND remembered. Exhilaration is the most successful trigger with 65% recall
  • 18. #7 Reach light buyers to grow market share
  • 19. #7 Quality reach is key. To build market share, reach light & medium buyers outside of your owned channels FIGURE  1  -­‐  Chocolate  Brand  2011  –  Panel  Data   FIGURE  2  -­‐  The  same  Chocolate  Brand  -­‐  Fans   80% of a brand’s light buyers contribute to 50% of a brand’s sales
  • 20. Plot spoiler
 Emotional campaigns are more profitable than rational campaigns Source: Binet and Field, ‘Marketing in the Era of Accountabilty’, WARC, 2007
  • 21. Unruly ShareRank Evaluates Content For Shareability 100  +   Basic Emotions Primal Responses Cognitive Responses Intensity Emotional Valence Schema Disruption Social Motivation Memorability Enjoyability Medium Favourability Interpanel Agreement + more 

  • 22. How do we feel in 2013?
  • 23. Poop or Prank? Girls don’t poop – PooPourri Ultra Reality - LG Meteor Prank You Chose

  • 24. Girls don’t poop – PooPourri 13.6 million views, 902,318 shares
  • 25. Ultra Reality- LG Meteor Prank 12.3 million views, 620,700 shares
  • 26. How did it make you feel?
  • 29. How do brands want us to feel in 2014? Exhilarated!
  • 30. Renault – va-va-voom Unruly secured PR coverage in Marketing Week, The Drum, AdWeek, Campaign, Mashable and the New York Times Background ‱  At the beginning of 2013, Renault and its media agency, MGOMD, wanted to re-launch the Renault Clio and looked to social video marketing to maximise awareness of the new product Renault’s share of voice increased by 244.4%, versus the competition Source: Unruly Analytics Client Challenge ‱  Create a video which triggered the psychological response ‘sexual arousal’ and was highly shareable, encouraging consumers to share the content with peers, and journalists & influential bloggers to write about the video, driving earned media ‱  Distribute the video at scale using paid media and Unruly’s influencers to drive awareness on autos and lifestyle sites Social video viewers are more likely to purchase a Renault Clio in the future (+103% uplift in purchase intent when compared to a non-exposed control sample) Unruly Results ‱  Over 5.1 million views delivered, reaching #2 on YouTube’s top videos ‱  135,000 shares, top of the Unruly Viral Video Chart ‱  The content was watched the equivalent of 1.5 years, the same as watching Moulin Rouge more than 6,600 times ‱  Social video viewers are more likely to purchase a Renault Clio in the future (+103% uplift in purchase intent when compared to a non-exposed control sample)
  • 31. THANKS FOR WATCHING! Twitter: @unrulymedia @mightybarnski Web: www.unrulymedia.com Winner Best Content Distribution Service Video Council Member Whitelisted