Unified Comms Agenda: Defined, Leaders, Demo

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James Sutter

Technologie Business

Agenda Defined The Leaders Unified Communications at Work Demonstration

Definitions A communications system that includes three or more of the following elements: voice, unified messaging, video, mobility, web/data collaboration, conferencing and presence management. Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. VoIP is not a Unified Communications but rather use of IP to deliver voice services.

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Unified Comms Agenda: Defined, Leaders, Demo

1. Unified Communcations

2. Agenda Defined The Leaders Unified Communications at Work Demonstration

3. Definitions A communications system that includes three or more of the following elements: voice, unified messaging, video, mobility, web/data collaboration, conferencing and presence management. Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. VoIP is not a Unified Communications but rather use of IP to deliver voice services.

4. The Leaders in Unified Communications

5. Unified Communications at Work

6. Demo Voice Technologies Unified Messaging Instant Messaging Escalation of Format Screen Sharing Mobile Services Federation

Unified Comms Agenda: Defined, Leaders, Demo

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