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What Is Usability

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Objective Experience
Objective Experience

The document discusses various usability testing techniques including on-site 1-on-1 testing, expert review, forum-based group discussion, survey-based interactive tools, eye tracking, and remote testing. It notes the pros and cons of each technique, such as on-site testing providing quality feedback but being slow and low users, while expert review allows exhaustive reviews but without users. Remote testing techniques mentioned include forum-based, automated surveys, and remote moderated.

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The job of usability ADMA 12 September 2007 James Breeze, Chief Experience Officer ©2007 Objective Digital Pty Ltd ABN 98 123 747 188 Level 3/50 York St, Sydney 2000
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Well designed software Desirability Usability Usefulness
An experience ideal ,[object Object],[object Object],[object Object],[object Object]
Technique comparison (c)2007 Objective Digital Pty Ltd Validity Description Pros Cons Forum-Based Group Discussion Qual++ Requirements Fast Anywhere Less control Survey -Based Interactive Tool Quant Less detail On-Site 1-on-1 Qual Eye tracking Low users Slow Experimenter effect Expert Review Desk review Exhaustive No users
Onsite testing (c)2007 Objective Digital Pty Ltd
Banner blindness ©2007 Objective Digital Pty Ltd
Banner blindness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],©2007 Objective Digital Pty Ltd
Remote testing ,[object Object],[object Object],[object Object],[object Object],[object Object],(c)2007 Objective Digital Pty Ltd
Remote testing ,[object Object],[object Object],[object Object],[object Object]
Forum-based
Automated Survey
Analysis
Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Engaging usability
[object Object],[object Object],©2007 Objective Digital Pty Ltd

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What Is Usability

  • 1. The job of usability ADMA 12 September 2007 James Breeze, Chief Experience Officer ©2007 Objective Digital Pty Ltd ABN 98 123 747 188 Level 3/50 York St, Sydney 2000
  • 2.
  • 3. Well designed software Desirability Usability Usefulness
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  • 5. Technique comparison (c)2007 Objective Digital Pty Ltd Validity Description Pros Cons Forum-Based Group Discussion Qual++ Requirements Fast Anywhere Less control Survey -Based Interactive Tool Quant Less detail On-Site 1-on-1 Qual Eye tracking Low users Slow Experimenter effect Expert Review Desk review Exhaustive No users
  • 6. Onsite testing (c)2007 Objective Digital Pty Ltd
  • 7. Banner blindness ©2007 Objective Digital Pty Ltd
  • 8.
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  • 10.
  • 12. Automated Survey
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  • 16.