1. Noor Mahammad

2. Contents:
 Introduction
 Objectives
 Characteristics
 Life Cycle
 Success Factors
 Limitations
 Conclusion

4. Fundamental
Radical
Process
Dramatic
The fundamental rethinking
and radical redesign of
business process to
bring about dramatic
improvements in
performance.
Definition Of BPR

5. 3Cs – The Driving Force Behind Reengineering
Customer
Competition
Change
Why Re-engineering?

6. Speed
Flexibility
Quality
Innovation
Productivity
Objectives of BPR:

7. Characteristics of BPR:
 Approach in which customers are stake holders
 Surgery, not Therapy
 Information technology plays key role
 Converting organization into new “Process-
oriented one”

8. Ford Accounts Payable Process*
Accounts
Payable
Vendor
GoodsReceiving
Payment
Invoice
Receiving
document
Purchasing
Purchase order
Copy of
purchase
order
*Source: Adapted from Hammer and
Champy, 1993

9. Ford Procurement Process
Accounts
Payable
Vendor
GoodsReceiving
Payment
Goods
received
Purchasing
Purchase order
Purchase
order
Data base

10. Visioning
Identifying
Analyzing
Redesigning
Evaluating
Implementing
Improving
Enterprise-wide engineering
Process-specific
engineering
BPR Life Cycle:
Manage change and stakeholder interests

11.  Clear Vision for Transformation
 Reduction of Cycle time
 Greater Accuracy
 Increased customer satisfaction
 Reduced cost
 Change Management
Success Factors Of BPR:

12.  Fear of Unknown and Failure
 Confusion surrounding BPR
 Ineffective BPR teams
 Problems related to organizational structure
 Problems related to BPR resources
Limitations:

13. Conclusion:
 BPR brings Efficiency, Effectiveness &
customer friendliness.
 Radical Redesign of business process