Introduction to cultural differences and working in an international team. Primarily aimed at teams including Russian, Dutch, British and American members.
16. Positive politeness strategy users…
avoid giving offense by highlighting friendliness. These strategies
include juxtaposing criticism with compliments, establishing
common ground, using nicknames, honorifics and in-
group jargon and slang.
17. Negative politeness strategy users…
avoid giving offense by showing deference. These strategies
include questioning, hedging, and presenting disagreements as
opinions.
20. Who present the biggest problems for you -
Native speakers of English or other
nationalities?
21. Stop!
Ask yourself…
Am I misunderstanding this person?
How should I react?
If you find yourself reacting negatively to a person
from another culture…