This document provides information about a 2-day certification workshop on conducting effective workplace investigations. The workshop will teach participants how to properly conduct internal investigations of workplace issues like harassment, discrimination, theft and violence. It will cover all aspects of the investigation process from gathering information and interviewing to documenting findings. Participants will receive a toolkit of HR forms and policies to support their investigation work. The workshop aims to give HR and business professionals the confidence to handle workplace investigations properly under the guidance of an experienced facilitator. It will be held on September 9-10 in Karachi with a cost of Rs. 25,000 per participant and group discounts available.
1. Growing
Businesses…Through
People
For
more
information,
contact
NarejoHR
at:
info@narejohr.com,
(021)3530-‐1060/61
Narejo
Human
Resources
• Participants will receive a toolkit of practical templates and forms to take back to the office and use
on investigations.
• A post-training, online certification exam is administered within 3 weeks of workshop completion.
Conducting Effective
Workplace
Investigations
"This program has been submitted to
the HR Certification Institute for review.”
Rs.
25,000
per
participant
Group
Discount
10%
for
2+
nominations
Full
refund
for
nominations
withdrawn
3
working
days
before
the
workshop,
thereafter,
full
fee
is
payable.
Replacement
nomination
accepted
at
any
time.
Who Will Benefit:
• Senior HR Professionals
• HR Analysts
• HR Mangers & Directors
• HR Personnel
• Managers & Supervisors
• Employee Relations Professionals
• Line Managers
• Employment
Managers/Specialists
• HR Coordinators/Business Partners
Key Take-Aways:
• How to effectively take a
complaint.
• How to choose the right
investigator.
• How to develop a successful
road map before you start the
investigation.
• Compiling and Analyzing Physical
and documentary evidence
• Do’s and don’ts in conducting an
effective investigation
• Drafting an Investigation Report
2-day Certification
Workshop
September 9-10, 2013
Karachi Marriott
When you receive an allegation of workplace
harassment or discrimination or believe your
organization has become a victim of fraud or
theft - taking prompt action is your legal
responsibility.
But let's face it: most HR professionals or business
owners have never had formal training in how
to conduct investigations. And without having
the proper skills in how to handle allegations in
the workplace — and investigate them
effectively — employees may feel their
complaints are not taken seriously internally.
Therefore, this course is a must-attend for those
individuals that are responsible for employee
relations. After all, is the time to learn how to do
an investigation when you are suddenly faced
with having to do one?
Of course not. That's where our training can
help!
This in-depth certification workshop will teach
you how to conduct a legally and
psychologically effective workplace probe. Our
expert will explain how to evaluate the scope
of your internal investigation, how to document
the steps you’ve taken along the way, and how
to insulate your organization from a subsequent
lawsuit.
From fact finding to writing reports, this
workshop will cover the do's and don'ts of
conducting workplace investigations so you
can gain the confidence to be an effective
investigator.
2. Growing
Businesses…Through
People
For
more
information,
contact
NarejoHR
at:
info@narejohr.com,
(021)3530-‐1060/61
Narejo
Human
Resources
Day
1:
Investigation
Basics
1
Workplace
Investigations:
An
Overview
The
Benefits
of
an
Effective
Investigation
Ten
Steps
to
a
Successful
Investigation
Common
Investigation
Mistakes—and
How
to
Avoid
Them
2
Getting
Started
Discovering
Workplace
Problems
Decide
Whether
to
Investigate
Take
Immediate
Action,
If
Necessary
Choose
the
Investigator
Plan
the
Investigation
3
Gather
Information
Get
Started
Right
Away
Conducting
Interviews
Gathering
Other
Evidence
Follow-‐Up
Interviews
4
Make
and
Document
Your
Decision
Evaluate
the
Evidence
Decide
Whether
Misconduct
Occurred
Take
Action
Document
Your
Decision/Follow
Up
Day
2:
Investigating
Common
Workplace
Problems
Scenario-‐based
Practicum
5
Investigating
Discrimination
What
Is
Discrimination?
(Appraisal,
Promotion,
Selection...)
Ten
Steps
to
an
Effective
Discrimination
Investigation
6
Investigating
Harassment
What
Is
Harassment?
Ten
Steps
to
a
Successful
Harassment
Investigation
7
Investigating
Workplace
Theft
How
Employees
Steal
Ten
Steps
to
a
Successful
Theft
Investigation
8
Investigating
Threats
and
Violence
Threats
and
Violence
in
the
Workplace
Ten
Steps
to
a
Successful
Investigation
of
Violence
Investigation
Toolkit
All
participants
receive:
Workplace
Policies
Complaint
Policy
Open-‐Door
Policy
Anti-‐harassment
Policy
Antiviolence
Policy
Forms
and
Checklists
Complaint
Reporting
Form
Investigation
Notice
Form
Investigation
Report
Form
Adverse
Action
Notice
Form
Checklist:
Ten
Steps
to
a
Successful
Investigation
Checklist:
Avoiding
Common
Investigation
Mistakes
Document
Checklist
Credibility
Checklist
Discipline
Checklist
Investigation
Report
Checklist
Sample
Investigation
Documents
Complaint
Reporting
Form
Interview
Template
Investigation
Report
Written
Warning
Investigation
File
Facilitator
Rahila Narejo
With over 15 years of experience,
Rahila is a Behavioural Science
graduate from the University of
California, Los Angeles, Rahila is a
Psychometrician, certified by the
British Psychological Society. She is
also certified by Palladium Kaplan-
Norton as a Balanced Scorecard
Certified Professional. Since 2006,
she has been writing DAWN
Newspaper’s widely read weekly
advice column called Workplace
Sanity.