Productivity & Profitability

Quantré Group, LLC “making excellence achievable” Caren M. Courtney Scott Mulkey CEO & Partner COO & Partner 206-551-8570 404-275-2147 carenmcourtney@quantre group.com scottm [email_address] www.quantregroup.com Productivity & Profitability Managing an Operations Environment

Quantré Group, LLC “ making excellence achievable” Quantré Principles For Improving Productivity and Profitability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quantré Group, LLC “ making excellence achievable” Principle # 1 - Identifying Inefficiencies within each System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quantré Group, LLC “ making excellence achievable” Traditional Operational Metrics Grounded Operational Metrics Traditional concept of “Up Time” is not an accurate measurement of overall productivity. The largest opportunity to gain productivity is in decreasing “Unutilized Up Time” Up Time Unutilized Up Time Utilized Up Time Down Time Down Time ,[object Object],[object Object],[object Object]

Quantré Group, LLC “ making excellence achievable” Where does the day go? Administration 62% - 65% Productivity 35% - 38% ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Unutilized Up-Time…..

Quantré Group, LLC “ making excellence achievable” Principle # 2 - Optimizing Strategic Decisions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quantré Group, LLC “ making excellence achievable” Principle # 3 - Optimizing Resource Allocation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quantré Group, LLC “ making excellence achievable” Quantr é Solutions & Services Initial – Full Site Assessments Cost Reduction Solutions & Analysis Full Scope Project Management Services Mailing & Production Management QMPS Metric Performance System Operational Cost Analysis Capacity & Growth Analysis Equipment Capacity Management Training Equipment ROI Analysis Application Analysis Postage savings analysis Operator Training Programs Team Training Program /w business problem solving (DIcor) Standard Operating Procedures Best Practices Documentation of Existing Procedures Retool Workflows for Efficiencies Facility and Equipment Layout Planning SLA Tracking Programs Disaster Recovery Readiness Assessments

Quantré Group, LLC “ making excellence achievable” How The Quantré Initial Site Assessment Works ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Productivity & Profitability

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