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INNOVATION BLUEPRINTS FOR BIMODAL IT
1. INNOVATION BLUEPRINTS
FOR BIMODAL IT
TECHNOLOGY INNOVATION & LEADERSHIP SUMMIT 2015
August 20, 2015
Agenda
1. Why the Digital Enterprise & Bimodal IT Matter
2. Key Bimodal Challenges
3. Insights for Mode 2 Scaling and Integration
4. Innovation Blueprints
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2. INTRODUCTION TRANSFORMING THE DIGITAL ENTERPRISE
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A digital enterprise is an
organization that uses
technology as a competitive
advantage in its internal and
external operations. As
information technology (IT)
has reshaped the
infrastructure and
operations of enterprises,
digital enterprise has taken
on different meanings.
- Techtarget.com
PROMISE:
Improving processes
Engaging talent, organization-wide
Discovering and developing new business models
DRIVERS:
Exploit - Consumers expecting digital everything
Defend - Fear of disruption & ability to respond
Explore – New rules: first to market will dominate
3. EXPLORE EARLY SUCCESS AND DESIRE FOR MORE
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I like it. I love it. I want some more of it!
Now we need to connect
the innovative solution with
the rest of the enterprise:
Systems & Data
People and Processes
Excited about the promise of
new business opportunities
emerging from their early
innovation efforts.
SCALE & INTEGRATEINNOVATE CONFLICT WITH CORE IT:
Innovation teams have their own
cultures
Innovation teams like to fail fast
Innovations teams operate outside of
traditional IT governance and standards
Innovation teams are not as concerned
with support or reliability
4. BIMODAL IT IN A NUTSHELL
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Gartner defines this problem space as Bimodal IT
–
Having 2 modes of IT, each to address different information and technology goals
Traditional,
emphasizing
predictability, accuracy
and stability
MODE 1 MODE 2
Source: Gartner® 2015
Exploratory,
emphasizing agility,
speed.
5. BIMODAL IT YOU NEED MODE 1 & MODE 2 TO WIN
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MODE 1 MODE 2
Reliability Goal Agility
Price for performance Value Revenue, brand, customer experience
Waterfall, V-model, high-ceremony
IID
Approach Agile, Kanban, low-ceremony IID
Plan-driven, approval-based Governance Empirical, continuous, process-based
Enterprise suppliers, long-term
deals
Sourcing Small, new vendors, short-term deals
Good at conventional process,
projects
Talent Good at new and uncertain projects
IT-centric, removed from customer Culture Business-centric, close to customer
Long (months) Cycle Times Short (days, weeks)
Source: Gartner® 2015
6. BIMODAL IT GARTNER PREDICTION
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Sequential
Stability
Reliability
Gartner ® predicts 75% of IT organizations will have a Bimodal IT capability by 2017.
- Simon Mingay, VP Research at Gartner
Bimodal IT: How to Have It All Without Making a Mess
HOW WILL THEY MESS IT UP?
Not dealing with Bimodal - assuming innovation (Mode2) teams are just Agile
Not synchronizing traditional IT teams with innovation focused teams
Leaving technical and team integration as an afterthought
Starting without a “blueprint” (a lightweight plan) for innovation efforts
Not renovating the core (Mode 1) with a differentiation layer as a bridge
“…half will make a mess.”
7. BIMODAL IT PRESENTATION GOALS
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Bimodal IT Discussion
BIMODAL IT DISCUSSION:
Mode 1 versus Mode 2
Mode 1, Mode 2 and Pace-Layered
architecture
Mode 2 development is typically different
Different kinds of Mode 2 projects
Innovation Blueprints position you to scale
your Mode 2 efforts
INNOVATION BLUEPRINTS:
Mode 2 Blueprints - Intro
Sample Blueprinting Stories
Blueprint process
Templates getting started on your Blueprint
Actionable Plan
8. Systems of Record Layer
Differentiation Layer
Innovation Layer
BIMODAL IT PACE LAYERING CONTEXT
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MODE 2
MODE 1
9. BIMODAL IT MODE 2 IS NOT JUST AGILE
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Sequential
Stability
Reliability
MODE 2
MODE 2 IS NOT JUST AGILE:
Empirical Creativity
Bullets Before Cannon Balls
Get representative features into the wild
and measure your results
Fail fast
Fail forward
Manage Technical Debt
Don’t over-engineer experimental areas
Make sure debt is necessary
10. BIMODAL IT MODE 2 DEVELOPMENT IS TYPICALLY DIFFERENT
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Sequential
Stability
Reliability
BIG CHANGES IN THE INNOVATION LAYER:
Rise of the App
Microservice Architectures (Anti-monolithic)
DevOps
Containers
MODE 2
MODE 1
11. BIMODAL IT COMMON MODE 2 FORMS
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Systems of Record Layer
Differentiation Layer
Innovation Layer
ISOLATED CONNECTED INTEGRATED
Scale and Integrate Mode 2
INNOVATION BLUEPRINTS
12. BIMODAL IT INNOVATION BLUEPRINTS
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Sequential
Stability
Reliability
INNOVATION BLUEPRINTS ARE:
One-Page Architectural Snapshot
Key Layers – High-level Design
Mode 1 & 2 Touch Points
Define Base Images for Mode 2 Development
Client (Browser tech stack)
Server (Service Containers Stack)
Development tools (IDE, version control…)
Testing Tools (Client and server)
Deployment Tools
Sample Functioning Application
13. BIMODAL IT CREATING INNOVATION BLUEPRINTS
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• Survey mode 2 teams
• Survey innovation layer tech
• Snapshot - arch, tools, tech & process
• Executive kickoff
• Scope (dev/ops/data/reqs/pm)
• Set expectations
• Collaborate on scorecard criteria
• Create innovation scorecard
• Summit on blueprint - release candidate
• Prototype application using blueprint
• Pilot mode 2 project template
• Publish mode 2 project template
Kickoff
Survey
Score &
Summit
Launch
14. INNOVATION BLUEPRINT LARGE HEALTHCARE BENEFITS
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MODE 1
MODE 2
iOS
Android
Native
HTML5
Apache
CXF
RESTful
API
JQuery
Mobile
Apigee
API
Spring
MVC
IBM
WebSphere
Portal
DB2
HibernateEJB
Tools, Tech & Process
Maven
CVS
Spring Tool Suite
Java/Javascript
Keynote DeviceAnywhere
WebTrends
Campaign Central
Jenkins
Member
Benefits
Claims
Authenti
cation
Payment
History
15. INNOVATION BLUEPRINT SMALL MANAGEMENT CONSULTING FIRM
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MODE 1
MODE 2
Any
JSON
Client
RESTful
API
Spring
Security
oAuth2
Spring
Data JPA
SQL
Server
SPROCs
.NET/MVC
Tools, Tech & Process
Git
Gradle
Groovy
Java
Spring Boot
JUnit
16. INNOVATION BLUEPRINT MIDSIZED HEALTH CARE ORGANIZATION
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MODE 1
MODE 2
AngularJS HTML5
RESTful
API
Responsive
CSS
Spring
MVC
JSP
s/Adobe
Oracle
DB
PowerBuilder
Cobol
Oracle
Weblogic
Tools, Tech & Process
Spring Tool Suite
Sublime
Chrome DevTools
Git
Bower
Gradle
Grunt
Junit
Mockito
Jasmine + Karma
Docker
Selenium – Browser Testing
H2
In-Mem
DB
Informix
Microservices
Spring
Security
Spring
Data JPA
Hibernate
17. • Survey mode 2 teams
• Survey innovation layer tech
• Snapshot - arch, tools, tech & process
• Executive kickoff
• Scope (dev/ops/data/reqs/pm)
• Set expectations
• Collaborate on scorecard criteria
• Create innovation scorecard
• Summit on blueprint - release candidate
• Prototype application using blueprint
• Pilot mode 2 project template
• Publish mode 2 project template
Kickoff
Survey
Score &
Summit
Launch
BIMODAL IT GET STARTED WITH YOUR BLUEPRINTS
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ISOLATED CONNECTED INTEGRATED
1-5
Days
1-3
Weeks
2-6
Weeks
1-2
Weeks
3-5
Weeks
4-8
Weeks
3-5
Weeks
4-13
Weeks
12-26
Weeks
18. NEXT STEPS
Mark Panthofer, mpanthofer@nvisia.com
Josh Birenbaum, jbirenbaum@nvisia.com
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Start with a simple Mode 2 Technology
Survey
(Tech stacks and dev tools)
Review survey and create a simple
scorecard
Hold your innovation summit to share
scorecards and plan the prototype or pilot
Expand the scope and iterate…
Hinweis der Redaktion
SITUATION - THE IT ENTERPRISE IS BEING TRANSFORMATED
Opportunities to leverage technology for true competitive advantage can’t be ignored.
Mostly see this with customer experience
b2b, b2c and b2e
Exploit Approach – This is not sustainable…
Driver: B2B, B2C and B2E IT customers expect seamless access to systems and data
Past Action: Buy point solutions and build web and mobile applications
Approach: Defend
Driver: Competitors are delivering more features at a faster pace
Result: Pace Layering to organize IT assets, modernize core systems, skills and compress release cycles – Sustaining Innovation
Approach: Explore
Driver: First to market dominates – the days of learning from new market pioneers failures and jumping in with later no longer works
Result: Lean start up – Disruptive Innovation
Opportunities to leverage technology for true competitive advantage can’t be ignored.
Mostly see this with customer experience
b2b, b2c and b2e
IT customers are coming to expect a seamless access to enterprise systems across web and mobile devices.
Analyst surveys show that even executives are increasingly interest in technology and plans to leverage it
--- Is anyone in the audience are not feeling any of this pressure ? ---
Additional resources…
http://www.mckinsey.com/insights/business_technology/a_two_speed_it_architecture_for_the_digital_enterprise
http://www.mckinsey.com/insights/organization/the_seven_traits_of_effective_digital_enterprises
http://sloanreview.mit.edu/article/infographic-transforming-the-digital-enterprise/
PROBLEM – INNOATION IS NECESSARY, BUT SCALING AND INTEGRATION CHALLENGES
Explore, true innovation is popping up. Pockets of innovation have driven desire to scale and integrate innovation
Some has been internal and others through acquisition.
Isolated innovation teams can make exciting breakthroughs, but tying these new applications into the architecture and culture can be challenging.
THE PROBLEM SPACE IS BEING RESEARCHED AND ADDRESSED
Recreated from:
July 8th Gartner Webinar – Slide 6
Bimodal IT —Bimodal IT: How to Have It All Without Making a Mess
Simon Mingay
Bimodal IT is a way to realize the digital enterprise…
Mode 2 is popping up in almost every organization whether you want it or not. If you don’t acknowledge it and deal with it now, your chances are small that you’ll be in the right 50%.
Analyst surveys show that even executives are increasingly interest in technology and plans to leverage it
Additional resources…
http://www.mckinsey.com/insights/business_technology/a_two_speed_it_architecture_for_the_digital_enterprise
http://www.mckinsey.com/insights/organization/the_seven_traits_of_effective_digital_enterprises
http://sloanreview.mit.edu/article/infographic-transforming-the-digital-enterprise/
MODE 1 AND MODE 2 ARE DIFFERENT
Recreated from:
July 8th Gartner Webinar – Slide 11
Bimodal IT —Bimodal IT: How to Have It All Without Making a Mess
Simon Mingay
YOU ARE GOING TO NEED TO DEAL WITH BIMODAL OR MESS IT UP
Bimodal IT is a way to realize the digital enterprise…
Mode 2 is popping up in almost every organization whether you want it or not. If you don’t acknowledge it and deal with it now, your chances are small that you’ll be in the right 50%.
USE BIMODAL AS BACKDROP TO SHARE OUR INSIGHTS ON STAYING OUT OF THE MESS
Isolated innovation teams can make exciting breakthroughs, but tying these new applications into the architecture and culture can be challenging.
Layer descriptions…
How Bimodal fits - Sometimes it’s helpful to think of Bimodal with a Pace Layered Architecture backdrop. Mode 2 most often aligns itself in the innovation layer and innovative, fast changing technologies…
Modes can align and overlap layers… Differentiation layer often becomes important touch point (domain driven model/services/Microservices)
Exploit, Defend and Explore approach explained – assets, technology and skills may transcend modes. Renovating the core – pulling mode 1 up. Deep exploration, pulling Mode 2 down…
Things are different in Mode 2 and changing fast…
Add links to Gartner Articles referenced.
Gartner Source:
Assessing Microservice Architecture for Scalable Application Delivery Published: 30 January 2015 (G00270697)
Disruptive Innovation and Sustaining Innovation
Standalone Application
Data Shared Batch Style
Real-time APIs +Message Based
Additional resources…
http://www.mckinsey.com/insights/business_technology/a_two_speed_it_architecture_for_the_digital_enterprise
http://www.mckinsey.com/insights/organization/the_seven_traits_of_effective_digital_enterprises
http://sloanreview.mit.edu/article/infographic-transforming-the-digital-enterprise/
Arch Snapshot:
Address Mode 1 & sync
Snapshot of overall design
Base Image:
Manage unnecessary debt (reconciling 10 different UI architectures where 1 would have worked for all)
Jumpstart Mode 2 teams
Arch Snapshot:
Address Mode 1 & sync
Snapshot of overall design
Base Image:
Manage unnecessary debt (reconciling 10 different UI architectures where 1 would have worked for all)
Jumpstart Mode 2 teams
Need to tell a story…
Here’s how a blueprint turned out in the healthcare industry
Share struggles and outcome.
Need to tell a story…
Here’s how a blueprint turned out in the healthcare industry
Share struggles and outcome.
Need to tell a story…
Here’s how a blueprint turned out in the healthcare industry
Share struggles and outcome.
Arch Snapshot:
Address Mode 1 & sync
Snapshot of overall design
Base Image:
Manage unnecessary debt (reconciling 10 different UI architectures where 1 would have worked for all)
Jumpstart Mode 2 teams