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Customer-Centered Design at HP Nancy L. Clark & Craig B. Neely
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why is Customer-Centered Design Important?
HP Customer-Centered Design Services (CCDS): Who we are ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Product Development Process: Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: Designing a Complex Application Suite ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: Designing a Complex Application Suite ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Planning
Case Study: Designing a Complex Application Suite ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Requirements
Case Study: Designing a Complex Application Suite ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Design
Case Study: Designing a Complex Application Suite ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Iterative Development
Case Study: Designing a Complex Application Suite ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Post-Release

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