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„An Indicator Framework to Assess the Vulnerability of
                 Industrial Sectors against Indirect Disaster Losses“
                                                        Michael Hiete and Mirjam Merz

                                                                ISCRAM 2009
                                                     10 - 13 May 2009, Göteborg, Sweden

          INSTITUTE FOR INDUSTRIAL PRODUCTION (IIP)
          CENTER FOR DISASTER MANAGEMENT AND RISK REDUCTION TECHNOLOGY (CEDIM)




KIT – The Cooperation between the Forschungszentrum Karlsruhe GmbH
and the Universität Karlsruhe (TH)
Overview



    Introduction
       • Industrial vulnerability and disaster losses


    Indicators and decision making
       • Vulnerability indicators
       • Existing approaches


    Development of an indicator framework for indirect industrial
     vulnerability assessment
       • Theoretical framework and indicator selection
       • Standardization, weighting and aggregation
       • Exemplar results


    Conclusion and outlook



2      ISCRAM 2009, Göteborg        13.05.2009

                                                         KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Industrial Risk - Vulnerability



                              Exposure
                                                                                                     Earthquake
              Vulnerability
                              Sensitivity                                     Risk =
                                                                                                     Storm




                                                                                                                                           Hazard
                                                                            Hazard X                 Flooding
                                                                           Vulnerability
                              Resilience                                                             Drought
                                                                            R=H*V
                                                                                                     Landslide
                                                  Environm.
                              Economic




                                                                                                     …
                                         Social




               Vulnerability:
               „ Proposition of an element or a system to be affected or
               susceptible to damage“


3     ISCRAM 2009, Göteborg                                   13.05.2009

                                                                                           KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Industrial disaster losses

     Direct disaster losses                             Indirect disaster losses


     Primary direct losses:                             Primary indirect losses
     Physical damage to:                                Loss of production due to:

                   buildings                                       direct damage
                   production equipment                            infrastructure disruptions
                   raw material                                    supply chain disruptions
                   products in stock
                   control installations
                   service installations

     Secondary direct losses                            Secondary indirect losses
       Secondary hazards                                 Market disturbances
       Secondary damages (e.g. explosion)                Decreased competitiveness
       Remediation and emergency costs                   Damage to company’s image
                                                         Extra labour for process recovery




4   ISCRAM 2009, Göteborg                  13.05.2009

                                                                    KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Vulnerability indicators for decision making

    Decision making for industrial disaster management:
    • vulnerability must be measured for disaster risk reduction
    • multifaceted concept of vulnerability
    • different spatial and contextual dimensions

                 vulnerability indicators

    Vulnerability indicator:
    “operational representation of a characteristic or a quality of a system able to
    provide information regarding it’s susceptibility, coping capacity and resilience to an
    impact of a disaster “                                                     Source: Cutter, 2003




    • description of complex system characteristics in a transparent way
    • combination of quantitative and qualitative attributes
    • rankings, benchmarking, relative vulnerability assessment
    • composite-indicators: Aggregation of a set of indicators to one single index


5    ISCRAM 2009, Göteborg           13.05.2009

                                                                   KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Existing Approaches

     • various vulnerability and risk indicators
     • focus mainly on social vulnerability




6       ISCRAM 2009, Göteborg          13.05.2009

                                                    KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Fundamentals in indicator development

              Data
            Datenebene                                Indicators
                                                   Indikatorenebene                                       Vision
                                                                                                          Goal
                                                                                                       Leitbildebene

                                 Aggregation             Indicator                                       Vision &
             Biosphere           Aggregations-          Indikatoren-                                    Leitbild- und
             Biosphäre
             Human                 process
                                    prozeß                system
                                                           system                                      goal system
                                                                                                         Zielsystem

               human                                                                                        Vision
                                                                                                            Leitbild
             Industry
              Mensch
                               Meßdaten
                                Measurement
                                Determination
               Inter-
                Inter-
              aktionen
                actions
                                  Selection
                                  Seclection                                                                 Ziele
                                  Selektions-                                                               Target
                                   Process
                                  process
                                    prozeß
           Environment
              Umwelt
                                                                                                           Standards
                                                                                                           Indicator
                                Measurement
                               Meßdaten                                                                     Standards




         Objectivity of the information
        Objektivität der Information




                                                                                  Normativity derthe information
                                                                                   Normativität of Information

                                  Concentration of the dataauf information
                                          Konzentration der & das
                                      regarding benötigten Aussage
                                         Ziel hin the vision and goal
                                                                                                                   Source: Birkmann, 1999



7   ISCRAM 2009, Göteborg                  13.05.2009

                                                                             KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Indicator Framework for indirect industrial
    vulnerability assessment

     Objective of the approach:
     • industrial vulnerability: development of an indirect sector specific industrial vulnerability index

     • integration of the sector specific industrial vulnerability index into an overall framework

     • quantification of the regional indirect disaster risk for decision making (relative ranking of regions)




     Overall framework:                                       Social
                                                            Risk Index
                                                               SRI                        Sector Specific
                                       Indirect                                             Industrial
                                      Risk Index                                            Risk Index
                                         IDRI                                                  SIRI

                    Total                                   Industrial
                  Risk Index                                Risk Index
                     TRI                                       IRI

                                        Direct                                                Regional
                                      Risk Index                                                Sector
                                         DRI                                                  Allocation




8      ISCRAM 2009, Göteborg               13.05.2009

                                                                          KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Indicator development steps


                              1                 Definition of goals

                              2     Definition of system boundaries

                              3            Theoretical framework


                              5                Selection of indicators

                              6                   Data collection

    iterative process
                              7   Standardization/Weighting/Aggregation


                              8    Visualization of indicator results


                              9     Sensitivity/Uncertainty analysis


9     ISCRAM 2009, Göteborg       13.05.2009

                                                                KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Theoretical framework and indicator selection
     Theoretical framework:                                     1

     • theoretical basis of the assessment (depiction of causal linkages and theoretical
       dependencies)
     • subjective
     • trade-off between accuracy and simplification
     Indicator selection: 2 3
     • limited number of sub-indicators in order to keep it transparent
     • quality criteria for indicator selection: e. g. measurable, reproducible, comparable, sensitive
     • limiting factor: data availability
                                                   Indicator selection step                                                         Source
     Identification of the theoretical
         vulnerability framework




                                             Identification of production requirements                                    Risk management literature
                                         1   Identification of dependencies                                               Production science literature
                                             Identification of risk factors/determinants of vulnerability                 Expert judgement


                                         2   Derivation of measurable variables (sub-indicators)                          No additional sources needed


                                                                                                                          Statistical Data
                                         3    Assignment of sub-indicator values
                                                                                                                          Expert judgement

10                            ISCRAM 2009, Göteborg                     13.05.2009

                                                                                                            KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Hierarchical vulnerability framework

        index              (first level) indicator           sub indicators            variables                               alternatives

                                                                               Value of production equipment
                                                         Capital dependency                                                     Sector 1
                                                                                     Specialization of
                                                                                   production equipment                         Sector 2
                                   Input factor
                                                         Labour dependency
                                   dependency                                  Number of different materials                    Sector 3

                                                         Material dependency         Type of materials                          Sector 4

                                                                                 Degree of specialization                       Sector 5

                                                                                   In-house processing                          Sector 6
      Sector specific
                                                         Supply dependency
          indirect                                                                                                              Sector 7
                                Supply chain                                       Clustering tendency
     vulnerability index
                                dependency
                                                                                                                                Sector 8
                                                        Demand dependency           Customer proximity

                                                                                    Water consumption
                                                                                                                                Sector N
                                                          Water dependency          Water importance

                                                                                Degree of water self supply

                                Infrastructure
                                                        Transport dependency         Transport volume
                                 dependency

                                                                                   Power consumption

                                                         Power dependency           Power importance

                                                                                Degree of power self supply


11         ISCRAM 2009, Göteborg                     13.05.2009

                                                                                        KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Sub-indicator „Power dependency”

                                                         high vulnerability
     Variable I: „Power Consumption“
     Assumption:
     the higher the power demand the more
     difficult it is to replace the power demand in
     case of a critical event (e. g. with backup
     generators)                                                                                                     low vulnerability

        sectors having high power consumption
        are more vulnerable to power disruptions
     Operationalisation:
     Power Consumption/Gross Value Added

     Variable II: „Degree of Power Self Supply“           low vulnerability

     Assumption:
     in most cases industrial electricity generation
     can be operated independently from public
     power supply
        sectors showing a high degree of power
        self supply are less vulnerable to power                                                                    high vulnerability
        disruptions
     Operationalisation:
     Power Generation/Power Consumption

12       ISCRAM 2009, Göteborg              13.05.2009

                                                                     KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Sub-indicator „Supply dependency”


     • supply chain design is highly company dependent
     • generalizations on the sector level are difficult
     • estimation from input-output tables (showing the regional economic linkages of different sectors)



     Variable I: „In-house production“                         low vulnerability

     Assumption:
     If the in-house production is high, less goods
     must be purchased from suppliers
        sectors showing a high degree of in-house
     production are less vulnerable to supply chain
     disruptions
                                                                                                                                high vulnerability
     Operationalisation:
     in-house production input [manufacturing
     costs]/overall input [manufacturing costs]

     Problem:
     Neglecting of the criticality of the supplied parts


13        ISCRAM 2009, Göteborg              13.05.2009

                                                                           KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Standardization

     • important prerequisite for aggregation
      because of different units and scales
     • enables integration and comparison of
       quantitative and qualitative data
                                                      xi = measured value of sub-indicator I
     • depiction of measured variables on a           xi = 0 lowest vulnerability
       scale between 0 an 1 using
                                                      xi = 1 highest vulnerability
       value functions


     Linear value function for sub-indicators with
     aggravating impact on vulnerability




                                                        Vulnerability
     Linear value function for sub-indicators with
     weakening impact on vulnerability




14     ISCRAM 2009, Göteborg             13.05.2009

                                                                        KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Weighting and Aggregation

     Weighted sum aggregation:                  Weighting procedure in LDW®




     Weighting vector wi = (w1…wn)

     wi with




 • weights represent the relative
     importance of individual
     sub-indicators
 • different weighting methods, e. g.:
                - AHP
                - SWING, SMARTER
                - direct weighting

 • integration of hazard
   dependencies via weighting
     (e. g. dimension or type of hazard)

15        ISCRAM 2009, Göteborg            13.05.2009

                                                                  KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Exemplar results - overall vulnerability index
      Sector                              Vulnerability Score




     • not all data available yet
                     data assumptions
                     substitution of values with similar data
     • equal weighting of indicators


16    ISCRAM 2009, Göteborg              13.05.2009

                                                                KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Exemplar results - overall vulnerability index
      Sector                  Vulnerability Score




17   ISCRAM 2009, Göteborg   13.05.2009

                                                    KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Exemplar results – supply chain dependency
      Sector                  Vulnerability Score




18   ISCRAM 2009, Göteborg   13.05.2009

                                                    KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Conclusion

     • The presented indicator framework helps to depict the complex and multidimensional
       concept of indirect vulnerability of industrial sectors to disasters
     • Vulnerability varies strongly between different sectors
     • The aggregation into one overall vulnerability index is critical, underlying linkages and
       theoretical foundations can be better seen in less aggregated indicators
     • This enabled a better understanding of industrial vulnerability and the identification of
       particular vulnerable processes and elements
     • Limitation: data availability and identification of weights

     Outlook:
     • consideration of data correlations
     • the assessment of uncertainties:
          • data uncertainties
          • model uncertainties (e.g. indicator selection, weighting, standardization)
     • the development of an indicator framework on the company level in order to support
       decision making within single companies


19      ISCRAM 2009, Göteborg          13.05.2009

                                                                     KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
Thank you for your attention!

                               Dr. Michael Hiete and Mirjam Merz
                               Institute for Industrial Production (IIP)
                                      Universität Karlsruhe (TH)
                             E-mail: michael.hiete@wiwi.uni-karlsruhe.de
                                     mirjam.merz@wiwi.uni-karlsruhe.de




20   ISCRAM 2009, Göteborg            13.05.2009

                                                             KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)

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Merz_Hiete Iscram_Vulnerability Indicators for Industrial Sectors

  • 1. „An Indicator Framework to Assess the Vulnerability of Industrial Sectors against Indirect Disaster Losses“ Michael Hiete and Mirjam Merz ISCRAM 2009 10 - 13 May 2009, Göteborg, Sweden INSTITUTE FOR INDUSTRIAL PRODUCTION (IIP) CENTER FOR DISASTER MANAGEMENT AND RISK REDUCTION TECHNOLOGY (CEDIM) KIT – The Cooperation between the Forschungszentrum Karlsruhe GmbH and the Universität Karlsruhe (TH)
  • 2. Overview Introduction • Industrial vulnerability and disaster losses Indicators and decision making • Vulnerability indicators • Existing approaches Development of an indicator framework for indirect industrial vulnerability assessment • Theoretical framework and indicator selection • Standardization, weighting and aggregation • Exemplar results Conclusion and outlook 2 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 3. Industrial Risk - Vulnerability Exposure Earthquake Vulnerability Sensitivity Risk = Storm Hazard Hazard X Flooding Vulnerability Resilience Drought R=H*V Landslide Environm. Economic … Social Vulnerability: „ Proposition of an element or a system to be affected or susceptible to damage“ 3 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 4. Industrial disaster losses Direct disaster losses Indirect disaster losses Primary direct losses: Primary indirect losses Physical damage to: Loss of production due to: buildings direct damage production equipment infrastructure disruptions raw material supply chain disruptions products in stock control installations service installations Secondary direct losses Secondary indirect losses Secondary hazards Market disturbances Secondary damages (e.g. explosion) Decreased competitiveness Remediation and emergency costs Damage to company’s image Extra labour for process recovery 4 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 5. Vulnerability indicators for decision making Decision making for industrial disaster management: • vulnerability must be measured for disaster risk reduction • multifaceted concept of vulnerability • different spatial and contextual dimensions vulnerability indicators Vulnerability indicator: “operational representation of a characteristic or a quality of a system able to provide information regarding it’s susceptibility, coping capacity and resilience to an impact of a disaster “ Source: Cutter, 2003 • description of complex system characteristics in a transparent way • combination of quantitative and qualitative attributes • rankings, benchmarking, relative vulnerability assessment • composite-indicators: Aggregation of a set of indicators to one single index 5 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 6. Existing Approaches • various vulnerability and risk indicators • focus mainly on social vulnerability 6 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 7. Fundamentals in indicator development Data Datenebene Indicators Indikatorenebene Vision Goal Leitbildebene Aggregation Indicator Vision & Biosphere Aggregations- Indikatoren- Leitbild- und Biosphäre Human process prozeß system system goal system Zielsystem human Vision Leitbild Industry Mensch Meßdaten Measurement Determination Inter- Inter- aktionen actions Selection Seclection Ziele Selektions- Target Process process prozeß Environment Umwelt Standards Indicator Measurement Meßdaten Standards Objectivity of the information Objektivität der Information Normativity derthe information Normativität of Information Concentration of the dataauf information Konzentration der & das regarding benötigten Aussage Ziel hin the vision and goal Source: Birkmann, 1999 7 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 8. Indicator Framework for indirect industrial vulnerability assessment Objective of the approach: • industrial vulnerability: development of an indirect sector specific industrial vulnerability index • integration of the sector specific industrial vulnerability index into an overall framework • quantification of the regional indirect disaster risk for decision making (relative ranking of regions) Overall framework: Social Risk Index SRI Sector Specific Indirect Industrial Risk Index Risk Index IDRI SIRI Total Industrial Risk Index Risk Index TRI IRI Direct Regional Risk Index Sector DRI Allocation 8 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 9. Indicator development steps 1 Definition of goals 2 Definition of system boundaries 3 Theoretical framework 5 Selection of indicators 6 Data collection iterative process 7 Standardization/Weighting/Aggregation 8 Visualization of indicator results 9 Sensitivity/Uncertainty analysis 9 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 10. Theoretical framework and indicator selection Theoretical framework: 1 • theoretical basis of the assessment (depiction of causal linkages and theoretical dependencies) • subjective • trade-off between accuracy and simplification Indicator selection: 2 3 • limited number of sub-indicators in order to keep it transparent • quality criteria for indicator selection: e. g. measurable, reproducible, comparable, sensitive • limiting factor: data availability Indicator selection step Source Identification of the theoretical vulnerability framework Identification of production requirements Risk management literature 1 Identification of dependencies Production science literature Identification of risk factors/determinants of vulnerability Expert judgement 2 Derivation of measurable variables (sub-indicators) No additional sources needed Statistical Data 3 Assignment of sub-indicator values Expert judgement 10 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 11. Hierarchical vulnerability framework index (first level) indicator sub indicators variables alternatives Value of production equipment Capital dependency Sector 1 Specialization of production equipment Sector 2 Input factor Labour dependency dependency Number of different materials Sector 3 Material dependency Type of materials Sector 4 Degree of specialization Sector 5 In-house processing Sector 6 Sector specific Supply dependency indirect Sector 7 Supply chain Clustering tendency vulnerability index dependency Sector 8 Demand dependency Customer proximity Water consumption Sector N Water dependency Water importance Degree of water self supply Infrastructure Transport dependency Transport volume dependency Power consumption Power dependency Power importance Degree of power self supply 11 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 12. Sub-indicator „Power dependency” high vulnerability Variable I: „Power Consumption“ Assumption: the higher the power demand the more difficult it is to replace the power demand in case of a critical event (e. g. with backup generators) low vulnerability sectors having high power consumption are more vulnerable to power disruptions Operationalisation: Power Consumption/Gross Value Added Variable II: „Degree of Power Self Supply“ low vulnerability Assumption: in most cases industrial electricity generation can be operated independently from public power supply sectors showing a high degree of power self supply are less vulnerable to power high vulnerability disruptions Operationalisation: Power Generation/Power Consumption 12 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 13. Sub-indicator „Supply dependency” • supply chain design is highly company dependent • generalizations on the sector level are difficult • estimation from input-output tables (showing the regional economic linkages of different sectors) Variable I: „In-house production“ low vulnerability Assumption: If the in-house production is high, less goods must be purchased from suppliers sectors showing a high degree of in-house production are less vulnerable to supply chain disruptions high vulnerability Operationalisation: in-house production input [manufacturing costs]/overall input [manufacturing costs] Problem: Neglecting of the criticality of the supplied parts 13 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 14. Standardization • important prerequisite for aggregation because of different units and scales • enables integration and comparison of quantitative and qualitative data xi = measured value of sub-indicator I • depiction of measured variables on a xi = 0 lowest vulnerability scale between 0 an 1 using xi = 1 highest vulnerability value functions Linear value function for sub-indicators with aggravating impact on vulnerability Vulnerability Linear value function for sub-indicators with weakening impact on vulnerability 14 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 15. Weighting and Aggregation Weighted sum aggregation: Weighting procedure in LDW® Weighting vector wi = (w1…wn) wi with • weights represent the relative importance of individual sub-indicators • different weighting methods, e. g.: - AHP - SWING, SMARTER - direct weighting • integration of hazard dependencies via weighting (e. g. dimension or type of hazard) 15 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 16. Exemplar results - overall vulnerability index Sector Vulnerability Score • not all data available yet data assumptions substitution of values with similar data • equal weighting of indicators 16 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 17. Exemplar results - overall vulnerability index Sector Vulnerability Score 17 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 18. Exemplar results – supply chain dependency Sector Vulnerability Score 18 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 19. Conclusion • The presented indicator framework helps to depict the complex and multidimensional concept of indirect vulnerability of industrial sectors to disasters • Vulnerability varies strongly between different sectors • The aggregation into one overall vulnerability index is critical, underlying linkages and theoretical foundations can be better seen in less aggregated indicators • This enabled a better understanding of industrial vulnerability and the identification of particular vulnerable processes and elements • Limitation: data availability and identification of weights Outlook: • consideration of data correlations • the assessment of uncertainties: • data uncertainties • model uncertainties (e.g. indicator selection, weighting, standardization) • the development of an indicator framework on the company level in order to support decision making within single companies 19 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)
  • 20. Thank you for your attention! Dr. Michael Hiete and Mirjam Merz Institute for Industrial Production (IIP) Universität Karlsruhe (TH) E-mail: michael.hiete@wiwi.uni-karlsruhe.de mirjam.merz@wiwi.uni-karlsruhe.de 20 ISCRAM 2009, Göteborg 13.05.2009 KIT – The cooperation of Forschungszentrum Karlsruhe GmbH and Universität Karlsruhe (TH)