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Communicate
POWERFULLY
5 Ways To Get
What You Want
(Without Turning
   People Off)
Why?
Fact:
less pay,
lower positions,
fewer promotions
Fact:
Only 15 Fortune 500 companies (3.0%)
and 28 Fortune 1000 companies (2.8%)
  are run by women. Only 20% of top
   management positions in the U.S.
          are held by women.
     – CNNmoney.com, May 2009
FACT:
“Companies with the
   most women in
 senior management
positions had a 35%
  higher return on
  equity and a 34%
  higher return to
   shareholders.”
   – Catalyst Study
in fact....



            the
      “feminization”
       of leadership
Fact:
   “Women who adopt a
     masculine, ‘alpha-
 female’ approach in the
  office earn more [and
get promoted more] than
than their more passive
    female colleagues.”
– Businessweek, July 2010
Fact:
Women are much
less likely than men
to negotiate to
promote their own
ambitions or desires.
Men use negotiation
to get ahead and get
what they want
between two and
nine times as often
as women do. 
– Businessweek, July 2010
Fact:
The double standard
   is alive and well.
  “Plenty of studies
  have shown that...
 we don't accept the
same behavior from
     women that we
  accept from men.”
Hannah Riley Bowles, co-author
           Claiming Authority:
    Negotiating Challenges for
              Women Leaders
    Psychology of Leadership:
       Some New Approaches
5 Tips
#1.
learn to negotiate
  (like a woman)
“The Entitlement Effect”
      “If you bring men and women into the lab and you
 say either one of two things: ‘Work until you think you've
earned the $10 we just gave you,’ or ‘Work and then tell us
how much you think you deserve,’ the women work longer
   hours with fewer errors for comparable pay, and pay
    themselves less for comparable work. But if there's a
       standard [that men and women know], then this
                      result goes away.


Hannah Riley Bowles, co-author Claiming Authority:
Negotiating Challenges for Women Leaders
Psychology of Leadership: Some New Approaches
What’s
In
It
For
Me?
Everything is negotiable
Women tend
to have an
easier time
advocating
for others
instead of
themselves,
so...
what’s at stake?
what’s your market value?
internal            external

    “This is
what I feel this    “This is the
   service is      market rate for
worth” or “this     this type of
is what I would       service”
     like to
    make”
                                     k
internal            external

    “This is
what I feel this    “This is the
   service is      market rate for
worth” or “this     this type of
is what I would       service”
     like to
    make”
                                     k
You’ll get more out of a
       COOPERATIVE tone than a
         COMPETITIVE one. Tip:
    Emphasize the importance of the
     “business relationship” - when
    women do this, they are less likely
     to be perceived as aggressive!



Author & Harvard lecturer Matt Smith, Tavius Consulting Group
Practice
saying no 100
times in 100
  different
    ways
#2.
watch your language
do you ask for
permission to
    speak up?
   Can I ask a question?

I just want to add one thing

 Would you mind if I said
       something?

 I have an idea I’d like to
  share, if you don’t mind

  May I add something?
only              While you’re
            just             at it, lose the
         you know              “hedging”
           really            language too.
      in my opinion
          sort of
          kind of
        apparently
  I’m not an expert, but
I may not be qualified, but
            but
          maybe
          I guess
Learn to say “shut up” (politely)

 Oops, just a moment, I’m not quite finished...
    Please allow me to finish this thought
   Please hold any comments until I’m done
   Please hold your questions until the end
               Just a moment...
  I’d like to hear what you think, but first let
       me just finish this train of thought
                                       *Phyllis Mindel, PhD
                                  How To Say It For Women
blames you for issues                     childish
  that aren’t yours



 often leads to
“psychobabble”
  (i.e., “feel,”
    “think,”
   “believe”)
                   “I”                  not effective
                                      leadership (it’s
                                      not about you)

              takes focus off the facts
                                      * How To Say It For Women
                                         Phyllis Mindell, Ed.D.
“blah, blah, blah...”
                                  “Be in the moment...
                               “present...” “The Secret...”
                                “The Law of Attraction”
 “psychobabble”
 rambling &                              “I feeeeel...”
 nervous chatter
                                     and... and... and...
“I’m suuuuch an Aquarius (giggle)”
#3.
develop a strong brand
  & get comfortable
     promoting it
1




Like it or not, we all have a personal brand.
Purposeful or accidental, decided by you, or
    decided by the people around you...
•talk show host?
•home & entertaining expert?
•dog trainer?
•child-care expert?
•martyr?
•satanic rocker?
•dirty politician?


Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830
in-demand =
high market value
How do you
respond to
compliments?
“Unwritten Rules: What You Don’t Know Can Hurt Your Career” © 2008 by CATALYST
#4.
develop a the part
    Look  strong brand
  & get comfortable
     promoting it
1
The classic “head tilt” and the coy stare
say “I don’t know,” “I’m a little girl” or
   “I’m sexy” – not good if you’re an
    ambitious, professional woman.
Here are some alternatives that work.
2
And one that doesn’t.
1
#5.
Find the happy medium...
the nice girl
the strong woman
•always needs to win   •never needs to win
•doesn’t listen        •only listens
•doesn’t trust         •too trusting
•loud                  •quiet
•talks very fast       •talks very slowly
The Bitch
 & The Ditz:
     How the
  “Year of the
     Woman”
  Actually Set
      Women
         Back
    – Amanda Fortini,
   New York Magazine




“....both Clinton and Palin came to represent – and, at times, reinforce – two of the most
pernicious stereotypes that are applied to women: the bitch and the ditz…. Women
regularly find themselves divided into dualities that are the modern equivalent of
the Madonna-whore complex: the hard-ass or the lightweight, the battle-ax or the
bubblehead, the serious, pursed-lipped shrew or the silly, ineffectual girl.”
Happy medium
can sometimes
get confused
with “Passive
Agressive”
“Thanks for doing “Everything is great. Just
 such a great job.        perfect.”
  Really, thanks.



            “It’s not like you do anything anyways



                    “Whatever you say.”
• be solution-oriented
• address sarcasm straight-up “was
  that meant to be sarcastic?”
• ask for alternate behavior
• use active listening to uncover the
  real issue (ask!)
• talk about that (honestly)
Want this slideshow?
                                                I’ll email it to you.

                                             Visit
                                   www.MichelleVillalobos.com
                                       for more goodies!



      Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved.
To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

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"Communicate Powerfully - Get What You Want (Without Turning People Off)" - Michelle Villalobos presents to the Miami Women's Chamber – March 2011

  • 1. Communicate POWERFULLY 5 Ways To Get What You Want (Without Turning People Off)
  • 4. Fact: Only 15 Fortune 500 companies (3.0%) and 28 Fortune 1000 companies (2.8%) are run by women. Only 20% of top management positions in the U.S. are held by women. – CNNmoney.com, May 2009
  • 5. FACT: “Companies with the most women in senior management positions had a 35% higher return on equity and a 34% higher return to shareholders.” – Catalyst Study
  • 6. in fact.... the “feminization” of leadership
  • 7. Fact: “Women who adopt a masculine, ‘alpha- female’ approach in the office earn more [and get promoted more] than than their more passive female colleagues.” – Businessweek, July 2010
  • 8. Fact: Women are much less likely than men to negotiate to promote their own ambitions or desires. Men use negotiation to get ahead and get what they want between two and nine times as often as women do.  – Businessweek, July 2010
  • 9. Fact: The double standard is alive and well. “Plenty of studies have shown that... we don't accept the same behavior from women that we accept from men.” Hannah Riley Bowles, co-author Claiming Authority: Negotiating Challenges for Women Leaders Psychology of Leadership: Some New Approaches
  • 11. #1. learn to negotiate (like a woman)
  • 12. “The Entitlement Effect” “If you bring men and women into the lab and you say either one of two things: ‘Work until you think you've earned the $10 we just gave you,’ or ‘Work and then tell us how much you think you deserve,’ the women work longer hours with fewer errors for comparable pay, and pay themselves less for comparable work. But if there's a standard [that men and women know], then this result goes away. Hannah Riley Bowles, co-author Claiming Authority: Negotiating Challenges for Women Leaders Psychology of Leadership: Some New Approaches
  • 15. Women tend to have an easier time advocating for others instead of themselves, so...
  • 17.
  • 19. internal external “This is what I feel this “This is the service is market rate for worth” or “this this type of is what I would service” like to make” k
  • 20. internal external “This is what I feel this “This is the service is market rate for worth” or “this this type of is what I would service” like to make” k
  • 21. You’ll get more out of a COOPERATIVE tone than a COMPETITIVE one. Tip: Emphasize the importance of the “business relationship” - when women do this, they are less likely to be perceived as aggressive! Author & Harvard lecturer Matt Smith, Tavius Consulting Group
  • 22. Practice saying no 100 times in 100 different ways
  • 24. do you ask for permission to speak up? Can I ask a question? I just want to add one thing Would you mind if I said something? I have an idea I’d like to share, if you don’t mind May I add something?
  • 25. only While you’re just at it, lose the you know “hedging” really language too. in my opinion sort of kind of apparently I’m not an expert, but I may not be qualified, but but maybe I guess
  • 26. Learn to say “shut up” (politely) Oops, just a moment, I’m not quite finished... Please allow me to finish this thought Please hold any comments until I’m done Please hold your questions until the end Just a moment... I’d like to hear what you think, but first let me just finish this train of thought *Phyllis Mindel, PhD How To Say It For Women
  • 27. blames you for issues childish that aren’t yours often leads to “psychobabble” (i.e., “feel,” “think,” “believe”) “I” not effective leadership (it’s not about you) takes focus off the facts * How To Say It For Women Phyllis Mindell, Ed.D.
  • 28. “blah, blah, blah...” “Be in the moment... “present...” “The Secret...” “The Law of Attraction” “psychobabble” rambling & “I feeeeel...” nervous chatter and... and... and... “I’m suuuuch an Aquarius (giggle)”
  • 29.
  • 30. #3. develop a strong brand & get comfortable promoting it
  • 31. 1 Like it or not, we all have a personal brand. Purposeful or accidental, decided by you, or decided by the people around you...
  • 32. •talk show host? •home & entertaining expert? •dog trainer? •child-care expert? •martyr? •satanic rocker? •dirty politician? Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830
  • 34. How do you respond to compliments?
  • 35. “Unwritten Rules: What You Don’t Know Can Hurt Your Career” © 2008 by CATALYST
  • 36.
  • 37.
  • 38. #4. develop a the part Look strong brand & get comfortable promoting it
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. 1
  • 47. The classic “head tilt” and the coy stare say “I don’t know,” “I’m a little girl” or “I’m sexy” – not good if you’re an ambitious, professional woman.
  • 48. Here are some alternatives that work.
  • 49.
  • 50. 2
  • 51. And one that doesn’t.
  • 52. 1
  • 53. #5. Find the happy medium...
  • 56. •always needs to win •never needs to win •doesn’t listen •only listens •doesn’t trust •too trusting •loud •quiet •talks very fast •talks very slowly
  • 57. The Bitch & The Ditz: How the “Year of the Woman” Actually Set Women Back – Amanda Fortini, New York Magazine “....both Clinton and Palin came to represent – and, at times, reinforce – two of the most pernicious stereotypes that are applied to women: the bitch and the ditz…. Women regularly find themselves divided into dualities that are the modern equivalent of the Madonna-whore complex: the hard-ass or the lightweight, the battle-ax or the bubblehead, the serious, pursed-lipped shrew or the silly, ineffectual girl.”
  • 58.
  • 59. Happy medium can sometimes get confused with “Passive Agressive”
  • 60.
  • 61. “Thanks for doing “Everything is great. Just such a great job. perfect.” Really, thanks. “It’s not like you do anything anyways “Whatever you say.”
  • 62. • be solution-oriented • address sarcasm straight-up “was that meant to be sarcastic?” • ask for alternate behavior • use active listening to uncover the real issue (ask!) • talk about that (honestly)
  • 63. Want this slideshow? I’ll email it to you. Visit www.MichelleVillalobos.com for more goodies! Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.