The focus of requirements management is shifting away from the high cost of defect detection and fixing to defect prevention by improving the quality of requirements management process. Maveric provides assurance in Requirements Management through adoption of structured tools, methodologies, industry best practices and consultants with deep domain knowledge. Maveric offers end-to-end services in the Requirements Assurance practice.

1. © 2013. Maveric Systems Limited
Requirements Assurance
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2. © 2013. Maveric Systems Limited 2
Our Lifecycle Assurance
Business
Requirement
Definition and
Management
Requirements
Validation,
Functional
Specs & Signoff
Design Development
& Unit Testing
System
Integration
Testing
Non-functional
Tests & UAT,
Training &
Ops readiness
Go Live
REQUIREMENTS ASSURANCE APPLICATION ASSURANCE
PROGRAM ASSURANCE
Our assurance-only business model combines upstream
defect prevention with robust downstream defect detection
and risk management services

3. © 2013. Maveric Systems Limited 3
Requirements Assurance
We Assure defect prevention by significantly
enhancing Requirements Quality through
▸ Domain centric approach
▸ Usage of structured methodologies and
templates
▸ Deep knowledge of current regulatory
trends and proven expertise performing
Analysis/Design for large Financial-services
engagements

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Requirements Assurance –
Service Portfolio
Requirements Definition & Management
Requirements Validation
Program Health Check

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Practice Overview
Structure
▸ Practice Leader with rich industry experience. Primarily involved in
engagement governance , stake holder management and mentor
team members
Associate Consultants
Consultants
Senior
Consultants
Principal
Sub Vertical
Capital markets
Risk &
Compliance
Retail Banking Cards
Corporate
Banking
▸ Subject Matter Experts
▸ Lead Engagements
▸ Lead small teams in projects
▸ Assist in running workshops
▸ Trained in domain areas and tools
▸ Business Analysis

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Training Programs
Domain Business Analysis Consulting Skills
Industry
Certifica-
tions Project Specific Training
Banking
and
Financial
Services
▸ Requirements
Definition and
Management
▸ Requirements
gathering tools
and techniques
▸ Consulting
models
▸ Managing
customer
expectations
▸ Service
excellence
▸ CBAP
▸ FRM
▸ CFA
▸ CAMS
▸ NCFM
▸ Train on Skill sets
aligned with project
objectives
▸ Impart necessary
application
knowledge –
Conducted
collaboratively with
the customer

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▸ Maveric is an “Assurance only” Business model –
Requirements to Release
▸ Experienced Consultants with strong domain
knowledge of banking & understanding of regulatory
framework
▸ Experienced in conducting structured ‘Requirements
Validation’ with business stakeholders gained from
execution of numerous UAT projects and standalone
RV engagements
▸ Usage of structured methodologies, templates and
checklists
Maveric Differentiators

8. © 2013. Maveric Systems Limited
Our Service Offerings

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Activities
Requirements Definition &
Management
Conduct stakeholder
interviews and gather
requirements
Conduct follow-up meetings/
workshops for clarifications
and refinement
Conduct walkthrough of
Requirements Specifications
Document
▸ Conduct stakeholder
interviews/workshops for
requirements gathering
▸ Document and publish
workshop notes for
approval
▸ Analyze requirements and
identify gaps for
clarifications and follow-up
▸ Produce draft Requirements
Specifications
▸ Documentation of
inconsistencies in rationale,
sources and conditions
▸ Refine Requirements
Specifications Document
through corrective action
▸ Ensure bi-directional
traceability of requirements
▸ Conduct playback session of
Requirements Specifications
Document to stakeholders
for validation, approval and
sign off
Deliverable
Requirements Elicitation Requirements Elaboration Requirements Validation
▸ Draft Requirements
Specifications Document
▸ Requirements Specifications
Document
▸ Approved Requirements
Specification Document for
baselining

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Criteria
▸ The BRDs pertain to enhancements done to existing applications, hence any new NFR should be called out explicitly
▸ The assumptions section of the BRD should clearly state that existing NFRs would suffice in the absence of explicitly stated NFRs
Requirements Validation
Criteria Definition Metric
Cohesiveness All parts of a requirement should be together No of dependent requirements not cohesive
Consistency All requirements have the same level of detail. No
contradictions between individual requirements
No of conflicting requirements
Completeness Requirements have to be fully developed No of requirements not complete
Traceability Each requirement is essential for the solution and be
traceable to a stakeholder
No of requirements that cannot be traced back
to stakeholders
Testable Should be capable of being validated by designing test
cases to check if the solution meets the requirements
No of requirements without ‘Acceptance
Criteria’ being defined
Unambiguous Devoid of terms open to interpretation (like fast, new,
etc.)
No of open ended requirements
Criteria for assessment of Business Requirement Document (BRDs)
Criteria for assessment of Non Functional Requirements (NFRs)

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Program Health Check
▸ A diagnostic approach to finding underlying causes
that can result in program failures
▸ A three step process involving:
1. Structured data collection and analysis
2. Identification of problem areas
3. Roadmap and recommendations
▸ Deliverables: A Health Check Assessment Report that
» Highlights specific issues and risks in the program
» Suggests remedial action that needs to be taken to
address these issues and risks
» Provides a comprehensive roadmap that identifies
the interventions required

12. © 2013. Maveric Systems Limited
Case Studies

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Requirements Validation
Business Context
Project Objectives &
Maveric Approach Value Adds & Business Impact
▸ A large global bank was in need
of a full fledged Requirements
Validation service, as there was a
lack of formal review of business
requirements and functional/
Non functional specifications,
particularly by test teams who
often have no involvement in
review/or Signoff. This lead to
1. Risk of rework due to poor
requirements
2. Increased costs of defect
removal where defects due to
poor requirements were
found late in development
cycle e.g., SIT/UAT
Project Objectives
▸ Develop an offshore/onshore
service model for requirements
validation
▸ Business requirements
documents and functional/Non-
functional specifications to be
assessed against defined criteria
Maveric Approach
▸ Review of BRDs/FSDs against
defined criteria namely
Correctness, Unambiguity,
Completeness, Consistency,
Traceability, Cohesiveness
Review documents and produce
report/defect scorecards
Value Adds
▸ ‘Validation Checklist’ used for
review of BRDs/FSDs
▸ Acceptance criteria agreed upon
and documented
▸ Clear governance model put in
place for project execution
Business Impact
▸ Improved requirements ,reduced
need for rework thereby saving
cost and time
▸ Reduced opportunity for
misinterpretation
▸ Enabled cross project comparison
of document quality through
standardized ‘Quality scorecard’
▸ Testable and traceable
requirements made testing more
efficient and effective at finding
defects

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Business Context
Project Objectives &
Maveric Approach Value Adds & Business Impact
▸ A leading bank based in KSA
(offering Consumer Banking,
Private Banking and Investment
Management services) wanted to
migrate from a legacy transaction
processing system to a core
banking system in order to
improve Time to Market for new
product launch and reduce the
total cost of ownership
Project Objectives
▸ Complete Requirements Analysis
and Fit/Gap Analysis
▸ De-risk post implementation risks
arising due to incorrect
requirements implementation or
missed requirements
Maveric Approach -
A phased approach to deliver:
▸ AS-IS Functionality
Documentation
▸ Requirements Specifications
Document with bi-directional
traceability
▸ Detailed Functional Specifications
for Gaps in Product features vis-à-
vis requirements
Value Adds
▸ ‘Domain Checklist’ used for each
Line of Business to ensure
requirements capture was
comprehensive and accelerated
▸ Acceptance Criteria agreed upon
and documented in Requirements
Specification Document
▸ End-to-end Requirements
Management services for
implementation from
requirements definition to testing
Business Impact
▸ Improved requirements, reduced
need for rework thereby saving
cost and time
▸ Reduced opportunity for
misinterpretation
▸ Testable and traceable
requirements made testing more
efficient and effective at finding
defects
Requirements Management

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Program Health Check
Business Context
Project Objectives &
Maveric Approach Value Adds & Business Impact
▸ A leading bank in the Middle East
initiated a major IT
Transformation program to
streamline its various lines of
business – Retail, Corporate and
Wealth management with a
program outlay exceeding
USD 45 million
Project Objectives
▸ Streamline business processes,
improve productivity and
accelerate time to market for new
products launches
▸ Offer a wider range of products
and best in class banking
experience to its growing
customer base through cross sell
opportunities and a 360 degree
customer view across portfolio
Maveric Approach
▸ Developed Evaluation
▸ Tools & Strategy (questionnaire,
random sampling )
▸ Gathered all critical document s
about the program from start to
current status including; Program
Plan, strategy documents,
escalation history, risk
assessment documents
Value Adds
▸ Development of Pain Points/
Heat map chart across major
breakdown areas
▸ Roles & Responsibilities matrix
was redefined
▸ Review of Risk and criticality
under various segments –
Business, Implementation,
Program and Operations
▸ Evaluation of Strategies for
outcomes and continuity based
on the current plan
▸ Implementation road map was
provided with potential benefits
Business Impact
▸ An Integrated War Room team
was introduced for program
recovery
▸ Program Steering Committee was
reconstituted to monitor progress
of implementation

16. © 2013. Maveric Systems Limited
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