BPO Services have always been a great asset for companies looking to streamline their functioning, cut costs and improve efficiency. A BPO company can function as a long term partner for your organization,offering a range of services to meet customer’s demands.

1. BPO Services - Can it improve Business Sustenance and Profitability?
BPO services, or business process outsourcing services, are or have always been a
great asset for companies looking to streamline their functioning, cut costs and
improve efficiency. The vagaries of the economy and the intense competition at the
marketplace make it vital. This means cutting unnecessary costs, ensuring the
ultimate focus is on the core tasks, making sure customers are treated well, and
ensuring there is greater publicity of your business and products through social
networks, Google Maps and other Internet means.
All this eventually translates to the fact that non-core responsibilities must be taken
out of the way by outsourcing them to the right people. Business process
outsourcing basically means a company, business or organization handing over its
non-core tasks to experts who will carry them out efficiently while the client business
can focus on its core functions. A BPO company can also function as a long term
partner for your organization since its services are flexible and can blend with the
way your company operates.
BPOs’ Range of Services
BPO services generally cover a wide range of solutions such as back office
outsourcing, search engine optimization, data entry, document conversion,
customer care, and other services. These BPO services have benefited companies in
various fields such as financial services, healthcare, accounting and finance,
hospitality, research, and retail. Their flexibility ensures that organizations of all sizes
– small, medium-sized or large – can equally benefit from the services.
Data Entry
A reliable back office outsourcing company can offer data entry solutions such as
book data entry, image data entry, survey data entry, medical claims data entry,
image scanning data entry, document indexing and handwritten data entry. Both
online as well as offline data entry solutions are provided.

2. Document Conversion
Document conversion services are extensive too. A reliable BPO company can
convert documents and accept files in any format be it XGML, XML, PDF, XHTML, etc
to be converted to the format you specify. Each document goes through intense
quality checks to ensure accuracy of the work. The solutions on offer include e-
publication conversion, MS Word conversion, text conversion, Excel conversion,
image conversion, and XML conversion.
Document Scanning
Document scanning is a need faced by all kinds of businesses. Document imaging
and scanning services are for all kinds of documents such as medical records,
aperture cards, images, etc. An efficient BPO company can offer document imaging,
document scanning, document indexing, document hosting, aperture card scanning,
microfiche-microfilm scanning, etc.
Legal Process Outsourcing
Legal process outsourcing services include many useful solutions such as legal
transcription, legal data entry, legal research, legal documents processing, legal
coding, briefs and summaries, and medical record review. These services take care
of the needs of attorneys, law firms, courts and businesses.
EBook Conversion
EBook conversion is one of the most important services provided by an outsourced
solutions provider. Newsletters, travel guides, and magazines of any kind or size can
be converted to formats such as ASCII text, HTML, Word document or any other
required formats. Files can be optimized so they can be read on Amazon Kindle,
Sony Reader, iPhone or iPad, Pocketbook, and Kobo Reader.
Due to the range of BPO services on offer, a partnership with a BPO service provider
will prove to be a long-lasting relationship.

3. Why Should You Store Documents Electronically By Document Scanning
If you are an organization with large volumes of information stored in paper documents,
microfiche and microfilm, managing all this can be a problem. The solution lies in digitizing
or scanning all these valuable records. Document scanning can streamline your business
processes in the following ways:
 Save space
 Integrate your business information systems
 Help access and retrieve your data easily
 Protect your records
When you have a large volume of records to manage, outsourcing to a professional
document scanning company is the best solution.
How Your Business Operations Benefit with Document Scanning
Saving physical storage space: Saving the physical space that is necessary to store hard
copies of your records is the primary advantage of document scanning. Office space is
expensive and storage shelves and cupboards can take up a lot of room. Scanning your
documents and saving them on CDs or a server on your computer can help you free up
physical space for more useful things or activities.
Merging your business information systems: Many organizations still receive a lot of
information in paper format: typewritten material, signed documents or completed forms,
and handwritten correspondence. This may be because it is sometimes not practical for the
sender to supply this information digitally. These documents can be scanned and integrated
into the company’s business information systems. If any of the information needs to be
edited or changed, OCR (optical character recognition) processes can be used. This is also
useful to ensure better search capability.
Ease of data access: Many businesses and government agencies have a lot of data stored
in microfilm and microfiche format, which makes it difficult to access. Moreover, such data
cannot be shared among users in the company. It may also happen that the equipment

4. needed to view these microfilm and microfiche documents becomes damaged which would
make it impossible to access to the information.
Document scanning services are available for microfiche and microfilm, allowing you to
share and distribute the stored data among multiple users. By ensuring high retrieval rates
and good speed of network interaction, you can ensure easy accessibility by different users.
This will help speed up and streamline your business operations. Companies providing
professional document scanning services can ensure scanning with great precision and
detail and in the required format. They can even provide you with an efficient document
management system to enhance your workflow.
Secure your data: Rare books, historical archives, maps, drawings, and important
documents – all need to be preserved. However, paper deteriorates with time. Paper
documents can also be misplaced or destroyed by a natural calamity. Document scanning
can save the day. It preserves your documents for long-term use and prevents deterioration
that can occur due to frequent handling. If you have only one copy of a particular record,
scanning is the only way to preserve it. For instance, a government department that has
maps dating back to several years may still need to use it time and time again to verify
boundaries. Frequent handling can cause irreparable damage to such maps. The solution
lies in getting a high quality scanned image and restricting access to the physical records,
which need to be preserved.
Another advantage is that scanning documents eliminates the chance of losing them. For
instance, Grantham University in Kansas City was badly hit by Hurricane Katrina in 2006
and lost nearly 80 percent of its facilities. The university could save the documents of its
currently enrolled students they had just digitized them, but had to seek professional
document scanning services to salvage the records of inactive students and digitize them.
Professional Document Scanning Solutions for the Best Results
Choose a service provider with vast experience in the field and works with the latest
technology to provide you with the best results. It is usually not necessary to store incoming
paper documents in their original format. However, certain legal and security considerations
make it necessary to retain certain information as paper. In such cases, you should confirm
whether you can keep the scanned copy for business use, while preserving the original
paper document for legal or security reasons.