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Centre for Management Studies
To study of major factor behind drain into more
attractive temporary jobs from permanent job.
To study temporary employee’s satisfaction level.
Permanent job used to be consider as a lottery.
People used to do hard work to be permanent
in company , to get security for their future.
Parents used to look for a government job
employee or a private permanent employee to
marry their daughter.
The development suggests that for the first
time, Indian workforce is putting opportunity
ahead of security .The carrots –better career
profile ,money and organisation brand.
   A shift such as this can give the employee
exposure to new growth areas ,experience of
working on cutting edge technology and an
opportunity to get as a permanent employee
eventually.
Temporary
            Relief




Growing                  Dash Of
Numbers                   Youth




              No
          Insecurities
• Indians putting ahead for job security for
   Temporary         better career profile ,money &organisation
     Relief          brand.

                   • Younger employees have a higher risk appetite
 Dash Of Youth       in terms of job movement.

                   • Temporary staffing in the industry in India
Growing Numbers      less than 15 years old , but has more than
                     600,000 on its role
                                              J
                   Jobs security seems to be a minsomer too as no employee
 No Insecurities   ,whether on temporary or permanent assignment ,can be
                               indiscriminately fired from the job.
Indians are not going for temporary relief of permanent job.
They consider permanent relief by building their CV ,they
consider permanent relief by making their profile hypnotic.
    They consider themselves in permanent relief by getting a
experience by diversity.
Upneja,26,is a financial analyst at Microsoft's corporate office
in Gurgaon. Four months ago, she quit her permanent job at a
manufacturing company to move into this temp job that is a
better opportunity in terms of career profile, money and
brand.Upneja says she has three years of experience and
perhaps it will take her another three years to reach some
kind of a leadership role. It hardly matters to me whether it is
a temp or permanent job. My objective is two-fold a good
profile and building my CV
A permanent job holds the promise of security, but employees
are rising above that as they now believe they have
employment security. They are confident that after an exit
they can get the next job easily. Young employees have a
higher risk appetite in terms of job movement. What exactly
do employees lose when they leave permanent jobs Nothing
much. The difference is that in a permanent job you are
engaged in an activity that is continuous in nature. The dues a
temp and a permanent employee are eligible for are the same
be it minimum wages or coverage under social security.
Growing Numbers
Says E Balaji, MD and CEO of Mafoi Randstad a staffing and search firm
"This is a also reflection of the temporary industry maturing. About 12-
13 years ago ,no one would want to work in a temporary role. They
preferred to be without a job.”
temporary workers are a diverse group who work in a wide range of
occupations and sectors
Temporary employment has grown in a number of OECD countries
during the past two decades and this growth has raised concerns that
temporary jobs may be crowding out more stable forms of employment,
becoming an additional source of insecurity for workers and increasing
labour market dualism between workers finding stable career jobs and
those failing to do so
  The temporary staffing industry in India is less than 15 years old, but
has more than 600,000 on its role currently
Job security seems to be a misnomer too.
Irrespective of whether an employee is on a
temporary or permanent assignment , he/she
cannot indiscriminately fired from their job.
"One can be let to go based on the terms agreed
in contract or appointment letter by providing
adequate notice, "As a result ,employees are
more concerned about career progression and
acquiring relevant experience on their CVs than
hankering after job security.
Belgium
100%
 90%
 80%                   100%
 70%                   90%
 60%                   80%
 50%   33   34    33
                       70%
 40%                   60%
 30%
                       50%
 20%
                       40%
 10%
  0%                   30%
                       20%
                       10%
                        0%
                              ManufacturingRetail Education
                              % 32.2       29.8      36
Belgium            Germany
 Female     Male      Female   Male




36%                    28%

                64%                   72%
Belgium                 Germany
Permanent    Temporary    Permanent   Temporary




                 46%
 54%                                     46%
                         54%
Hypotheses

• H1: Temporary workers are more likely to have
  psychological contracts with mutual low obligations, or
  with employee over obligation, than permanent
  workers, whereas they are less likely to have
  psychological contracts with mutual high obligations, or
  with employee under obligation.
• H2: Employees perceiving mutual high obligations report
  higher organizational commitment (H2a), job
  satisfaction (H2b), and life satisfaction (H2c) than
  employees perceiving mutual low obligations, employee
  over obligation, or employee under obligation.
• H3: Employees perceiving mutual high obligations report
  less psychological contract violation than employees
  perceiving mutual low obligations or employees perceiving
  imbalanced psychological contracts (employee over
  obligation and employee under obligation).
H1: Differences between
employees on temporary vs.
   permanent contract
H2/H3: PC-Typology and outcomes (ANCOVA)
      Commitment           Job satisfaction




    Life Satisfaction           Violation




                                              18
Duration of
temporary
 jobs and
 contracts


               Human capital
              accumulation and
                  training
Duration of temporary              Human capital
   jobs and contracts           accumulation and training


• shorter jobs will imply       • Training is costly to
  greater          insecurity     provide and firms
  whenever searching for          training workers who will
  a new job involves some         soon leave the firm
  risk.                           cannot expect to capture
• employment conditions           most of the benefits
  may       differ      quite     from that training.
  considerably            for
  temporary       jobs     of
  different durations
Relative job satisfaction of temporary workers, 1997
Ratio of average satisfaction levels of temporary to permanent workers
(a value above 100 corresponds to greater job satisfaction for temporary workers)


Country        Overall                              Satisfaction with              Satisfaction with         Satisfaction with
               satisfaction                         pay                            job security              working conditions
Austria              96.3                                 94.9                           84.5                      99.2
Belgium            100.6                                    96                           74.6                     105.1
Denmark              98.5                                   92                           72.6                      96.3
Finland            101.1                                  92.4                           66.3                     101.9
France               95.5                                 92.8                           61.3                     102.3
Germanye             95.1                                 97.3                           82.7                        99
Greece               76.7                                 78.9                           57.1                      80.7
Ireland              94.4                                 90.6                           64.9                     101.4
Italy                84.2                                 84.9                           62.1                      93.8
Luxembourg           94.8                                 96.3                           77.9                     105.1
Portugal             91.3                                 92.6                           71.5                      98.6
Spain                90.6                                 89.9                           63.6                      96.2
Netherlands          98.9                                 94.7                           73.5                     107.1
United Kingdom       95.9                                 89.2                           74.3                ---
ECHP AVG             93.9                                 91.6                           70.5                        99
. Da ta not a va i l a bl e .
a ) Da ta re fe r to the va ri a bl e PK001: s a ti s fa cti on wi th work or ma i n a cti vi ty.
b) Da ta re fe r to the va ri a bl e PE031: “How s a ti s fi e d a re you wi th your pre s e nt job i n te rms of e a rni ngs ?”
c) Da ta re fe r to the va ri a bl e PE032: “How s a ti s fi e d a re you wi th your pre s e nt job i n te rms of job s e curi ty?”
d) Da ta re fe r to the va ri a bl e PE036: “How s a ti s fi e d a re you wi th your pre s e nt job i n te rms of worki ng
condi ti ons "?
e ) Da ta re fe r to 1996.
f) Unwe i ghte d a ve ra ge of countri e s s hown.
Source : Se cre ta ri a t ca l cul a ti ons us i ng da ta from the Europe a n Communi ty Hous e hol d Pa ne l , wa ve 4.
• Temporary jobs may involve less commitment to the employer
  and, hence, better opportunities to combine work with other
  activities (e.g. education and care giving). Other individuals may
  value temporary jobs as a means of entering the labour
  market, securing an immediate source of income while gaining
  work experience that can help them to move up the job ladder.
  Similarly, by acting as a buffer, temporary jobs may allow employers
  to adjust their operations more effectively to changes in
  competitive conditions, including business-cycle fluctuations in
  demand.
• Employers may also use temporary jobs as a least-cost way of
  screening potential candidates for permanent jobs in their firms.
• Employers are looking for better profile rather than for a
  permanent job.
• 30th JUL 2011 ECONOMICS TIMES
• Statistics Canada — Catalogue no. 75-001-XIE
• INDIA’S LABOR MARKET Case For Temporary
  Staffing Reform To reduce Unemployment A White
  Paper By Team lease Services
• Psychological Empowerment and Job Satisfaction of
  Temporary and Part-Time Nonstandard Workers: A
  Preliminary Investigation Kevin E. Dickson
  Southeast Missouri State University Alicia Lorenz
  Southern Illinoisan
• OECD EMPLOYMENT OUTLOOK – ISBN 92-64-19778
  8– ©2002
Acknowledgements

I sincerely thank all the Faculty at CMS , Jamia Millia
Islamia for providing us an opportunity to gain an
enriching experience through the valuable concept of
Presentation. I express my sincere gratitude to Dr. P.K.
Gupta for his constant guidance and support
throughout the period of my study.

I also thank all the faculty members and my seniors for
providing continuous encouragement and useful
suggestions throughout the study.
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Job satisfaction just temporary

  • 2.
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  • 4. To study of major factor behind drain into more attractive temporary jobs from permanent job. To study temporary employee’s satisfaction level.
  • 5. Permanent job used to be consider as a lottery. People used to do hard work to be permanent in company , to get security for their future. Parents used to look for a government job employee or a private permanent employee to marry their daughter.
  • 6. The development suggests that for the first time, Indian workforce is putting opportunity ahead of security .The carrots –better career profile ,money and organisation brand. A shift such as this can give the employee exposure to new growth areas ,experience of working on cutting edge technology and an opportunity to get as a permanent employee eventually.
  • 7. Temporary Relief Growing Dash Of Numbers Youth No Insecurities
  • 8. • Indians putting ahead for job security for Temporary better career profile ,money &organisation Relief brand. • Younger employees have a higher risk appetite Dash Of Youth in terms of job movement. • Temporary staffing in the industry in India Growing Numbers less than 15 years old , but has more than 600,000 on its role J Jobs security seems to be a minsomer too as no employee No Insecurities ,whether on temporary or permanent assignment ,can be indiscriminately fired from the job.
  • 9. Indians are not going for temporary relief of permanent job. They consider permanent relief by building their CV ,they consider permanent relief by making their profile hypnotic. They consider themselves in permanent relief by getting a experience by diversity. Upneja,26,is a financial analyst at Microsoft's corporate office in Gurgaon. Four months ago, she quit her permanent job at a manufacturing company to move into this temp job that is a better opportunity in terms of career profile, money and brand.Upneja says she has three years of experience and perhaps it will take her another three years to reach some kind of a leadership role. It hardly matters to me whether it is a temp or permanent job. My objective is two-fold a good profile and building my CV
  • 10. A permanent job holds the promise of security, but employees are rising above that as they now believe they have employment security. They are confident that after an exit they can get the next job easily. Young employees have a higher risk appetite in terms of job movement. What exactly do employees lose when they leave permanent jobs Nothing much. The difference is that in a permanent job you are engaged in an activity that is continuous in nature. The dues a temp and a permanent employee are eligible for are the same be it minimum wages or coverage under social security.
  • 11. Growing Numbers Says E Balaji, MD and CEO of Mafoi Randstad a staffing and search firm "This is a also reflection of the temporary industry maturing. About 12- 13 years ago ,no one would want to work in a temporary role. They preferred to be without a job.” temporary workers are a diverse group who work in a wide range of occupations and sectors Temporary employment has grown in a number of OECD countries during the past two decades and this growth has raised concerns that temporary jobs may be crowding out more stable forms of employment, becoming an additional source of insecurity for workers and increasing labour market dualism between workers finding stable career jobs and those failing to do so The temporary staffing industry in India is less than 15 years old, but has more than 600,000 on its role currently
  • 12. Job security seems to be a misnomer too. Irrespective of whether an employee is on a temporary or permanent assignment , he/she cannot indiscriminately fired from their job. "One can be let to go based on the terms agreed in contract or appointment letter by providing adequate notice, "As a result ,employees are more concerned about career progression and acquiring relevant experience on their CVs than hankering after job security.
  • 13. Belgium 100% 90% 80% 100% 70% 90% 60% 80% 50% 33 34 33 70% 40% 60% 30% 50% 20% 40% 10% 0% 30% 20% 10% 0% ManufacturingRetail Education % 32.2 29.8 36
  • 14. Belgium Germany Female Male Female Male 36% 28% 64% 72%
  • 15. Belgium Germany Permanent Temporary Permanent Temporary 46% 54% 46% 54%
  • 16. Hypotheses • H1: Temporary workers are more likely to have psychological contracts with mutual low obligations, or with employee over obligation, than permanent workers, whereas they are less likely to have psychological contracts with mutual high obligations, or with employee under obligation. • H2: Employees perceiving mutual high obligations report higher organizational commitment (H2a), job satisfaction (H2b), and life satisfaction (H2c) than employees perceiving mutual low obligations, employee over obligation, or employee under obligation. • H3: Employees perceiving mutual high obligations report less psychological contract violation than employees perceiving mutual low obligations or employees perceiving imbalanced psychological contracts (employee over obligation and employee under obligation).
  • 17. H1: Differences between employees on temporary vs. permanent contract
  • 18. H2/H3: PC-Typology and outcomes (ANCOVA) Commitment Job satisfaction Life Satisfaction Violation 18
  • 19. Duration of temporary jobs and contracts Human capital accumulation and training
  • 20. Duration of temporary Human capital jobs and contracts accumulation and training • shorter jobs will imply • Training is costly to greater insecurity provide and firms whenever searching for training workers who will a new job involves some soon leave the firm risk. cannot expect to capture • employment conditions most of the benefits may differ quite from that training. considerably for temporary jobs of different durations
  • 21. Relative job satisfaction of temporary workers, 1997 Ratio of average satisfaction levels of temporary to permanent workers (a value above 100 corresponds to greater job satisfaction for temporary workers) Country Overall Satisfaction with Satisfaction with Satisfaction with satisfaction pay job security working conditions Austria 96.3 94.9 84.5 99.2 Belgium 100.6 96 74.6 105.1 Denmark 98.5 92 72.6 96.3 Finland 101.1 92.4 66.3 101.9 France 95.5 92.8 61.3 102.3 Germanye 95.1 97.3 82.7 99 Greece 76.7 78.9 57.1 80.7 Ireland 94.4 90.6 64.9 101.4 Italy 84.2 84.9 62.1 93.8 Luxembourg 94.8 96.3 77.9 105.1 Portugal 91.3 92.6 71.5 98.6 Spain 90.6 89.9 63.6 96.2 Netherlands 98.9 94.7 73.5 107.1 United Kingdom 95.9 89.2 74.3 --- ECHP AVG 93.9 91.6 70.5 99 . Da ta not a va i l a bl e . a ) Da ta re fe r to the va ri a bl e PK001: s a ti s fa cti on wi th work or ma i n a cti vi ty. b) Da ta re fe r to the va ri a bl e PE031: “How s a ti s fi e d a re you wi th your pre s e nt job i n te rms of e a rni ngs ?” c) Da ta re fe r to the va ri a bl e PE032: “How s a ti s fi e d a re you wi th your pre s e nt job i n te rms of job s e curi ty?” d) Da ta re fe r to the va ri a bl e PE036: “How s a ti s fi e d a re you wi th your pre s e nt job i n te rms of worki ng condi ti ons "? e ) Da ta re fe r to 1996. f) Unwe i ghte d a ve ra ge of countri e s s hown. Source : Se cre ta ri a t ca l cul a ti ons us i ng da ta from the Europe a n Communi ty Hous e hol d Pa ne l , wa ve 4.
  • 22. • Temporary jobs may involve less commitment to the employer and, hence, better opportunities to combine work with other activities (e.g. education and care giving). Other individuals may value temporary jobs as a means of entering the labour market, securing an immediate source of income while gaining work experience that can help them to move up the job ladder. Similarly, by acting as a buffer, temporary jobs may allow employers to adjust their operations more effectively to changes in competitive conditions, including business-cycle fluctuations in demand. • Employers may also use temporary jobs as a least-cost way of screening potential candidates for permanent jobs in their firms. • Employers are looking for better profile rather than for a permanent job.
  • 23. • 30th JUL 2011 ECONOMICS TIMES • Statistics Canada — Catalogue no. 75-001-XIE • INDIA’S LABOR MARKET Case For Temporary Staffing Reform To reduce Unemployment A White Paper By Team lease Services • Psychological Empowerment and Job Satisfaction of Temporary and Part-Time Nonstandard Workers: A Preliminary Investigation Kevin E. Dickson Southeast Missouri State University Alicia Lorenz Southern Illinoisan • OECD EMPLOYMENT OUTLOOK – ISBN 92-64-19778 8– ©2002
  • 24. Acknowledgements I sincerely thank all the Faculty at CMS , Jamia Millia Islamia for providing us an opportunity to gain an enriching experience through the valuable concept of Presentation. I express my sincere gratitude to Dr. P.K. Gupta for his constant guidance and support throughout the period of my study. I also thank all the faculty members and my seniors for providing continuous encouragement and useful suggestions throughout the study.