Chap012

Introduction to Project Partnering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Outsourcing Project Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Strategies for Communicating with Outsourcers STRATEGY 1: Recognize cultural differences STRATEGY 2: Choose the right words STRATEGY 3: Confirm your requirements STRATEGY 4: Set deadlines

Preproject Activities —Setting the Stage for Successful Partnering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Project Implementation —Sustaining Collaborative Relationships ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Project Completion—Celebrating Success ,[object Object],[object Object],[object Object]

Why Project Partnering Efforts Fail ,[object Object],[object Object],[object Object],[object Object],[object Object]

Advantages of Long-term Partnerships ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Art of Negotiating ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TABLE 12.2

The Art of Negotiating (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Managing Customer Relations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Managing Customer Relations (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Key Terms Best alternative to a negotiated agreement (BATNA) Co-location Escalation Met-expectations model Outsourcing Partnering charter Principled negotiation

Chap012

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Chap012