Speech Works

Speech Recognition from Nuance is Everywhere

Nuance is everywhere, it’s on our phones… ,[object Object]

Nuance is everywhere, it’s in our cars… ,[object Object]

Nuance is everywhere, it’s in healthcare… ,[object Object]

Nuance is everywhere, it’s on our desktops… With more than 175 awards for accuracy and ease of use, Dragon Naturally Speaking is the undisputed leader in dictation software.

Nuance is everywhere, it’s being used in call centers… Nuance automates 8 billion call interactions a year, in more than 3,000 customer care installations

Why the Voice Channel? ,[object Object],Source: Datamonitor 2% 28% 6% 4% 60% Customers prefer the phone for interacting with companies 2x more than the next closest alternative!

The cost of providing those channels Source: Forrester Research,Giga, Nuance € 3.50 Cost per Resolved Issue € 4.50 € 5.50 Email Chat Phone – Speech Interface Phone - Agent € 0.10

In Summary - Speech Works Increase Revenue Cut Costs ,[object Object],[object Object],[object Object],Differentiate ,[object Object],[object Object],[object Object],Improve Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Speech Works

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Speech Works