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Bricks Matter
Back Cover

This is the new bible for all supply chain executives. It provides an insider’s perspective that will prove
incredibly valuable to even the most grizzled supply chain veteran. This is the next must-have business
book.
      --Bruce Richardson, Chief Enterprise Strategist, Salesforce.com

The journey to build the outside-in end-to-end value network happens in stages and can only be led from
the top based on value-based outcomes. This is a guidebook for leaders driving the transformation.
      --Roddy Martin, Senior Vice President, CCI Best Practice Research and Consulting

This book is like no other that has been written about supply chain management. It is a must
read for the supply chain leadership team.
      --Marty Kisliuk, Global Operations Director, Agricultural Products Group, FMC Corporation

Lora Cecere has been a key driver of supply chain strategies that force companies to think differently about
how they work with their customers, partners, and cross-functionally within their own organizations. Here
she teaches us to take a bold step to change our thinking and turn the supply chain around to focus on the
consumer.
      --Ann Dozier, Vice-President, Fresh Dairy Direct IT, Dean Foods Company

Today, the worlds of social business and supply chain management have many degrees of separation. I
enjoyed working with Lora to understand what the future transformation of digital marketing to digital
business could look like.
      --Jeremiah Owyang, Research Director, Altimeter
•
•




                                                                                       Supply Chain Insights LLC Copyright © 2012, p. 2
Bricks Matter Book Club on Linkedin




                       Supply Chain Insights LLC Copyright © 2012, p. 3
Right Use   Expansion into     Supply Chain
of Assets   BRIC Countries     Process
            (Brazil, Russia,   Knowledge
            India and China)
Evolving Practices




              Supply Chain Insights LLC Copyright © 2012, p. 5
The Supply Chain Pioneers




                  Supply Chain Insights LLC Copyright © 2012, p. 6
Industry Averages




              Supply Chain Insights LLC Copyright © 2012, p. 7
Chemical




           Supply Chain Insights LLC Copyright © 2012, p. 8
Consumer Electronics




               Supply Chain Insights LLC Copyright © 2012, p. 9
Consumer Packaged Goods




                Supply Chain Insights LLC Copyright © 2012, p. 10
Food




       Supply Chain Insights LLC Copyright © 2012, p. 11
Pharmaceutical




            Supply Chain Insights LLC Copyright © 2012, p. 12
Supply Chain Management:
Top 3 Elements of Pain for Respondent




                         Supply Chain Insights LLC Copyright © 2012, p. 14
Evolution

Align:                                 Continuous
           Building Horizontal           Testing                    Orchestrate
Market     Process Connectors           Learning
                                       Improving                 Demand and Supply
Driven                                  In Market


   Adapt:
   Demand            Resilient
                                        Reliable
   Driven
                                           Right Product            Efficient
                          Absorb
       Sense              Demand
      Demand              Volatility        Right Place                         Cost
     and Supply

                                             Right Time
                                                                            Procure to
       Shape           Absorb Supply                                       pay/order to
    Demand and           Volatility                                           cash
    Supply based                             Right Cost
     on Market




                                                          Supply Chain Insights LLC Copyright © 2012, p. 15
What is a Market-driven Value Network?



 An adaptive network focused on a value-
based outcome that senses and translates
market changes (buy and sell-side markets)
  bi-directionally with near-real time data
  latency to align sell, deliver, make and
            sourcing operations.



                           Supply Chain Insights LLC Copyright © 2012, p. 16
Cash-to-Cash Cycle vs. Gross Margin (2000-2011)
              SUMMARY SLIDE




                             Supply Chain Insights LLC Copyright © 2012, p. 17
Definitions

Supply Network: When the supply chain is extended to a
network of trading partners, it is termed a supply network.

Value Chain: When the emphasis of this extended supply
chain shifts from cost to value, it is called a value chain.

Value Network: When it becomes more strategic to the
company, focused outside-in to drive value-based outcomes, it
is termed a value network.




                                         Supply Chain Insights LLC Copyright © 2012, p. 18
Evolution

Align:                                 Continuous
           Building Horizontal           Testing                    Orchestrate
Market     Process Connectors           Learning
                                       Improving                 Demand and Supply
Driven                                  In Market


   Adapt:
   Demand            Resilient
                                        Reliable
   Driven
                                           Right Product            Efficient
                          Absorb
       Sense              Demand
      Demand              Volatility        Right Place                         Cost
     and Supply

                                             Right Time
                                                                            Procure to
       Shape           Absorb Supply                                       pay/order to
    Demand and           Volatility                                           cash
    Supply based                             Right Cost
     on Market




                                                          Supply Chain Insights LLC Copyright © 2012, p. 19
A Supply Chain
   is a Complex System
 with Complex Processes
with Increasing Complexity




                  Supply Chain Insights LLC Copyright © 2012, p. 20
The Effective Frontier


                            Profitable Growth

                  Revenue                    Cost of Goods

                             Working Capital

                  Corporate Social Responsibility

R&D Strategy and Investment               Asset Strategy and Investment

Forecast Accuracy          Customer Service                 Inventory

Channel Strategy             Product and               Supplier Strategy
                            Service Portfolio
 Sales     Distribution   Manufacturing         Logistics        Procurement
Policies    Policies        Policies            Policies           Policies

Returns    Backorders     First Pass Yield    Empty Miles        Material Yield



                                                     Supply Chain Insights LLC Copyright © 2012, p. 21
Useful Ratios

Growth               Profitability         Cycle                     Complexity
R&D Margin          Cash on Hand           C2C Cycle                Altman Z
                                           Days of Finished
R&D to COGS Ratio   Free Cash Flow Ratio                            Capital Turnover
                                           Goods
SGA Margin          Gross Margin           Days of Inventory        Current Ratio
                                        Days of Payables
SGA/COGS            Net Profit                                      Quick Ratio
                                        Outstanding
COGS as Percent of                      Days of Raw
                   Operating Margin                                 Return on Assets
Net Sales                               Materials
                                        Days of Sales
                   Pretax Margin (EBIT)                             Return on Equity
                                        Outstanding
                                        Days of Work in             Return on Invested
                   YoY Sales Growth
                                        Progress                    Capital
                    Operating Margin       DPO/DSO                  Return on Net Assets
                                           Inventory Turns          Revenue/Employee
                                           Receivables Turns        Cost of Sales



                                                        Supply Chain Insights LLC Copyright © 2012, p. 22
What is Best in Class?


•   Performance better than peer group
•   Year-over-year improvements
•   Consistency in results
•   Leadership in managing trade-offs




                              Supply Chain Insights LLC Copyright © 2012, p. 23
Five Year Comparison




               Supply Chain Insights LLC Copyright © 2012, p. 24
Value Network Strategy

                                                       Business Strategy
                           What are the right things to do to increase company value?

                                      Value-network Supply Chain Strategy
                    What are the right ways to support the business strategy?
            What are the right trade-offs between value drivers for each value network?

  Align demand Right product                              Design the            Build                  Align supply
 Supply chain strategy
  relationships       platforms                            supply           organizational             relationships
                                                          response           systems and
                                                                            manage talent
                                                                                                         Effective Supply
     Demand Networks                 Design Networks                             Continuous                  Networks
                                                                                Improvement
    Joint Value Creation              Innovation            Supply Chain                                Execution of buy-
         Strategies                  Methodologies         Network Design   Capabilities Required        side strategies


                                                       Business Process
                                             How do I do the right things right?
Source: Supply Chain Insights, LLC




                                                                               Supply Chain Insights LLC Copyright © 2012, p. 25
The Path Forward
The Supply Chain of the Future


            World
          Population




           North America                                                      Europe                                                        Asia
           2007               2020                                     2007                2020                                     2007           2020
           339M               342M                                     731M                722M                                          4.0B      4.6B


                  L America
            2007                2020                                                Africa                                                 Oceania
            572M                660M                                                                                                 2007          2020
                                                                           2007                 2020
                                                                           965M                 1.3B                                     34M       40M
Source: “The World at Six Billion” United Nations, 2004; The World UN Population Assessment 2006; “Unsustainable World,” 04/15/08, BBC


                                                                                                         MARCO TRENDS
                                                                                                             Supply Chain Insights LLC Copyright © 2012, p. 27
Supply Chain 2020 Tipping Points

   2013    2014     2015   2016      2017   2018   2019   2020   2021      2022     2023     2024     2025


                  Orchestration                       Internet of Things
 Talent
Shortage                            Big Data                                     Learning
                                  Supply Chains                                Supply Chains
      Compliance on
      Safe & Secure
                                                                                  Digital Manufacturing



                                       Supply Chain Excellence =

                                        Value-Based Outcomes
                                        Delivered by Value Networks

                                            Outside-In



                                                                    Supply Chain Insights LLC Copyright © 2012, p. 28
Scenario Planning




             Supply Chain Insights LLC Copyright © 2012, p. 30
Rethinking Analytics




               Supply Chain Insights LLC Copyright © 2012, p. 31
Definition
Structured     • Transactional
                                                       Challenges:
   Data        • Time phased data



               • Social                                   Volume
Unstructured   • Channel
   Data        • Customer Service
               • Warranty


               • Temperature                      Velocity
  Sensor       • RFID
   Data        • QR codes
               • GPS

                                                        Variability
    New        • Mapping and GPS
               • Video
   Data        • Voice
   Types       • Digital Images



                                                              33
                                                 Supply Chain Insights LLC Copyright © 2012, p. 33
Connecting the Extended Supply Chain




                                  34
                     Supply Chain Insights LLC Copyright © 2012, p. 34
Connecting the Extended Supply Chain




                     Supply Chain Insights LLC Copyright © 2012, p. 35
Training – Based on Bricks Matter

Two-day public training classes focusing on accelerating the understanding of
supply chain excellence. $1500 for two days of training.

    – Chicago, IL – April 1-2
    – Dallas, TX – May 6-7
    – Princeton, NJ – June 24-25

    For more information and to register visit:
    www.supplychaininsights.com/services/training/




                                                     Supply Chain Insights LLC Copyright © 2012, p. 36
Where is Your Opportunity?




                  Supply Chain Insights LLC Copyright © 2012, p. 37
Who is Lora?

• Founder of Supply Chain Insights
• Partner at Altimeter Group (leader in open
  research)
• 7 years of Management Experience leading
  Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling
  Supply Chain Software at Descartes Systems
  Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and
  Distribution operations for Clorox, Kraft/General
  Foods, Nestle/Dreyers Grand Ice Cream and
  Procter & Gamble.


                          Supply Chain Insights LLC Copyright © 2012, p. 38
Where Do You Find Lora?


 Contact Information:
 lora.cecere@supplychaininsights.com
 Blog: www.supplychainshaman.com
 (4000 pageviews/month)
 Twitter: lcecere 3700 followers. Rated as the
 top rated supply chain social network user.
 LinkedIn: linkedin.com/pub/lora-
 cecere/0/196/573 (2300 in the network)




                        Supply Chain Insights LLC Copyright © 2012, p. 39

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Bricks Matter Webinar Sponsored by Kinaxis

  • 2. Back Cover This is the new bible for all supply chain executives. It provides an insider’s perspective that will prove incredibly valuable to even the most grizzled supply chain veteran. This is the next must-have business book. --Bruce Richardson, Chief Enterprise Strategist, Salesforce.com The journey to build the outside-in end-to-end value network happens in stages and can only be led from the top based on value-based outcomes. This is a guidebook for leaders driving the transformation. --Roddy Martin, Senior Vice President, CCI Best Practice Research and Consulting This book is like no other that has been written about supply chain management. It is a must read for the supply chain leadership team. --Marty Kisliuk, Global Operations Director, Agricultural Products Group, FMC Corporation Lora Cecere has been a key driver of supply chain strategies that force companies to think differently about how they work with their customers, partners, and cross-functionally within their own organizations. Here she teaches us to take a bold step to change our thinking and turn the supply chain around to focus on the consumer. --Ann Dozier, Vice-President, Fresh Dairy Direct IT, Dean Foods Company Today, the worlds of social business and supply chain management have many degrees of separation. I enjoyed working with Lora to understand what the future transformation of digital marketing to digital business could look like. --Jeremiah Owyang, Research Director, Altimeter • • Supply Chain Insights LLC Copyright © 2012, p. 2
  • 3. Bricks Matter Book Club on Linkedin Supply Chain Insights LLC Copyright © 2012, p. 3
  • 4. Right Use Expansion into Supply Chain of Assets BRIC Countries Process (Brazil, Russia, Knowledge India and China)
  • 5. Evolving Practices Supply Chain Insights LLC Copyright © 2012, p. 5
  • 6. The Supply Chain Pioneers Supply Chain Insights LLC Copyright © 2012, p. 6
  • 7. Industry Averages Supply Chain Insights LLC Copyright © 2012, p. 7
  • 8. Chemical Supply Chain Insights LLC Copyright © 2012, p. 8
  • 9. Consumer Electronics Supply Chain Insights LLC Copyright © 2012, p. 9
  • 10. Consumer Packaged Goods Supply Chain Insights LLC Copyright © 2012, p. 10
  • 11. Food Supply Chain Insights LLC Copyright © 2012, p. 11
  • 12. Pharmaceutical Supply Chain Insights LLC Copyright © 2012, p. 12
  • 13.
  • 14. Supply Chain Management: Top 3 Elements of Pain for Respondent Supply Chain Insights LLC Copyright © 2012, p. 14
  • 15. Evolution Align: Continuous Building Horizontal Testing Orchestrate Market Process Connectors Learning Improving Demand and Supply Driven In Market Adapt: Demand Resilient Reliable Driven Right Product Efficient Absorb Sense Demand Demand Volatility Right Place Cost and Supply Right Time Procure to Shape Absorb Supply pay/order to Demand and Volatility cash Supply based Right Cost on Market Supply Chain Insights LLC Copyright © 2012, p. 15
  • 16. What is a Market-driven Value Network? An adaptive network focused on a value- based outcome that senses and translates market changes (buy and sell-side markets) bi-directionally with near-real time data latency to align sell, deliver, make and sourcing operations. Supply Chain Insights LLC Copyright © 2012, p. 16
  • 17. Cash-to-Cash Cycle vs. Gross Margin (2000-2011) SUMMARY SLIDE Supply Chain Insights LLC Copyright © 2012, p. 17
  • 18. Definitions Supply Network: When the supply chain is extended to a network of trading partners, it is termed a supply network. Value Chain: When the emphasis of this extended supply chain shifts from cost to value, it is called a value chain. Value Network: When it becomes more strategic to the company, focused outside-in to drive value-based outcomes, it is termed a value network. Supply Chain Insights LLC Copyright © 2012, p. 18
  • 19. Evolution Align: Continuous Building Horizontal Testing Orchestrate Market Process Connectors Learning Improving Demand and Supply Driven In Market Adapt: Demand Resilient Reliable Driven Right Product Efficient Absorb Sense Demand Demand Volatility Right Place Cost and Supply Right Time Procure to Shape Absorb Supply pay/order to Demand and Volatility cash Supply based Right Cost on Market Supply Chain Insights LLC Copyright © 2012, p. 19
  • 20. A Supply Chain is a Complex System with Complex Processes with Increasing Complexity Supply Chain Insights LLC Copyright © 2012, p. 20
  • 21. The Effective Frontier Profitable Growth Revenue Cost of Goods Working Capital Corporate Social Responsibility R&D Strategy and Investment Asset Strategy and Investment Forecast Accuracy Customer Service Inventory Channel Strategy Product and Supplier Strategy Service Portfolio Sales Distribution Manufacturing Logistics Procurement Policies Policies Policies Policies Policies Returns Backorders First Pass Yield Empty Miles Material Yield Supply Chain Insights LLC Copyright © 2012, p. 21
  • 22. Useful Ratios Growth Profitability Cycle Complexity R&D Margin Cash on Hand C2C Cycle Altman Z Days of Finished R&D to COGS Ratio Free Cash Flow Ratio Capital Turnover Goods SGA Margin Gross Margin Days of Inventory Current Ratio Days of Payables SGA/COGS Net Profit Quick Ratio Outstanding COGS as Percent of Days of Raw Operating Margin Return on Assets Net Sales Materials Days of Sales Pretax Margin (EBIT) Return on Equity Outstanding Days of Work in Return on Invested YoY Sales Growth Progress Capital Operating Margin DPO/DSO Return on Net Assets Inventory Turns Revenue/Employee Receivables Turns Cost of Sales Supply Chain Insights LLC Copyright © 2012, p. 22
  • 23. What is Best in Class? • Performance better than peer group • Year-over-year improvements • Consistency in results • Leadership in managing trade-offs Supply Chain Insights LLC Copyright © 2012, p. 23
  • 24. Five Year Comparison Supply Chain Insights LLC Copyright © 2012, p. 24
  • 25. Value Network Strategy Business Strategy What are the right things to do to increase company value? Value-network Supply Chain Strategy What are the right ways to support the business strategy? What are the right trade-offs between value drivers for each value network? Align demand Right product Design the Build Align supply Supply chain strategy relationships platforms supply organizational relationships response systems and manage talent Effective Supply Demand Networks Design Networks Continuous Networks Improvement Joint Value Creation Innovation Supply Chain Execution of buy- Strategies Methodologies Network Design Capabilities Required side strategies Business Process How do I do the right things right? Source: Supply Chain Insights, LLC Supply Chain Insights LLC Copyright © 2012, p. 25
  • 27. The Supply Chain of the Future World Population North America Europe Asia 2007 2020 2007 2020 2007 2020 339M 342M 731M 722M 4.0B 4.6B L America 2007 2020 Africa Oceania 572M 660M 2007 2020 2007 2020 965M 1.3B 34M 40M Source: “The World at Six Billion” United Nations, 2004; The World UN Population Assessment 2006; “Unsustainable World,” 04/15/08, BBC MARCO TRENDS Supply Chain Insights LLC Copyright © 2012, p. 27
  • 28. Supply Chain 2020 Tipping Points 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Orchestration Internet of Things Talent Shortage Big Data Learning Supply Chains Supply Chains Compliance on Safe & Secure Digital Manufacturing Supply Chain Excellence = Value-Based Outcomes Delivered by Value Networks Outside-In Supply Chain Insights LLC Copyright © 2012, p. 28
  • 29.
  • 30. Scenario Planning Supply Chain Insights LLC Copyright © 2012, p. 30
  • 31. Rethinking Analytics Supply Chain Insights LLC Copyright © 2012, p. 31
  • 32.
  • 33. Definition Structured • Transactional Challenges: Data • Time phased data • Social Volume Unstructured • Channel Data • Customer Service • Warranty • Temperature Velocity Sensor • RFID Data • QR codes • GPS Variability New • Mapping and GPS • Video Data • Voice Types • Digital Images 33 Supply Chain Insights LLC Copyright © 2012, p. 33
  • 34. Connecting the Extended Supply Chain 34 Supply Chain Insights LLC Copyright © 2012, p. 34
  • 35. Connecting the Extended Supply Chain Supply Chain Insights LLC Copyright © 2012, p. 35
  • 36. Training – Based on Bricks Matter Two-day public training classes focusing on accelerating the understanding of supply chain excellence. $1500 for two days of training. – Chicago, IL – April 1-2 – Dallas, TX – May 6-7 – Princeton, NJ – June 24-25 For more information and to register visit: www.supplychaininsights.com/services/training/ Supply Chain Insights LLC Copyright © 2012, p. 36
  • 37. Where is Your Opportunity? Supply Chain Insights LLC Copyright © 2012, p. 37
  • 38. Who is Lora? • Founder of Supply Chain Insights • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Supply Chain Insights LLC Copyright © 2012, p. 38
  • 39. Where Do You Find Lora? Contact Information: lora.cecere@supplychaininsights.com Blog: www.supplychainshaman.com (4000 pageviews/month) Twitter: lcecere 3700 followers. Rated as the top rated supply chain social network user. LinkedIn: linkedin.com/pub/lora- cecere/0/196/573 (2300 in the network) Supply Chain Insights LLC Copyright © 2012, p. 39