Elevate Developer Efficiency & build GenAI Application with Amazon Q
IDC Smart MFP Leaders - Konica Minolta
1. EXCERPT
IDC MarketScape: U.S. Smart Multifunction Peripheral
2013 Vendor As sessment
Keith Kmetz
Sahaja Sarathy
Alyson Frasco
www.idc.com
IDC OPINION
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA
P.508.872.8200
The content for this paper is excerpted from the IDC MarketScape: U.S. Smart
Multifunction Peripheral 2013 Vendor Analysis, (Doc # 245058). All or parts of the
following sections are included in this Excerpt: IDC Opinion, In This Study, Situation
Overview, Future Outlook, Essential Guidance and Learn More. Figure 1 is also
included.
F.508.935.4015
IN THIS EXCERPT
This IDC MarketScape assesses the major hardcopy vendors that provide "smart"
multifunction peripherals (MFPs) to the U.S. marketplace. This study is an update to
IDC MarketScape: U.S. Shared, Networked Multifunction Peripherals for the
Distributed Office 2012 Vendor Analysis (IDC #235820, July 2012). Many of the same
market trends and developments remain in place from a year ago, but vendors'
product and market activities have changed over time. We still anticipate that the
smart MFP is, and will increasingly become, the de facto hardcopy device for the
office, particularly as the hardcopy market's transformation shifts to more software
(leveraging the smart MFP architecture) and services (e.g., managed
print/document/IT services). Important key success factors associated with this move
to smart MFPs include:
Incorporating a complete MFP product portfolio of hardware, software, and
services. The MFP product line needs to span the spectrum of office document
processing requirements across a broad customer audience. This starts with MFP
solutions provided to both the SMB and enterprise markets. The vendor should also
demonstrate how its entire MFP ecosystem (device plus software and services) will
cater to the unique requirements of key vertical markets. The collection of associated
solutions and services will also help the MFP vendor more clearly differentiate from
competition versus attempting to do so with increasingly commoditized hardware.
Presence in key solutions and services opportunities to tie in with the MFP
offering. While the previous bullet point addresses the need for a general software
and services ecosystem, it is equally, if not more, critical to have a specified set of
offerings that target explicit opportunities. A general collection of software and
services won't be in keeping with the need to address customized customer
requirements. Managed print services (MPS) is a given in today's and the future
smart MFP market and needs to evolve. At this point, vendors should be able to
demonstrate a significant level of development beyond print and into document as
well as general IT in order to remain relevant. With respect to solutions, we see
scanning, document management, security, mobility/cloud, and output
management solutions as essential. Additionally, we see content management,
data analytics, and overall management of unstructured data as playing a
considerable future role in this market.
Filing Information: December 2013, IDC #245058e_Lexmark, Volume: 1, Tab: Vendors
Hardcopy Core Market Analysis: Competitive Analysis