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BAM – Business Activity Monitoring
            Session One


        CLAUDE CISMARU
                Director, Accentway Inc.
                             April 2012




                                           1
Summary
1.   BAM part of Oracle SOA Suite
2.   BAM Concepts & Components
3.   CEP
4.   Conclusion




                                    2
Service Oriented Architecture

 Service-Oriented Architecture is a way of
 organizing applications and processes in
 terms of services.




                                             3
SOA, BPM, EDA




                4
Types of Services
• Business Services
• Elementary Services
• Technical Services




                               5
Strategic SOA
• SOA has to be done organizationally.
Claus T Jensen, Chief Architect IBM. Steve Mills,
  VP IBM.




                                                    6
SOA: Standards
•   Standards bodies: W3C, OASIS, and JCP
•   XML, SOAP, WSDL, UDDI (1998 – 2000)
•   WS-I Basic Profile (2004)
•   WS-*
•   BPMN, BPEL
•   SCA (2007)



                                            7
SOA Standards (cont.)

                                                                                 ERP/
                     Portal                                                      Legacy Apps




                                                      Security
                                                                                Custom Apps
                     Web Application                  Reliability               & Services
                                                      Logging
Monitoring                             Process Flow   Failover
Optimization                           Logic          Dynamic Routing
                              WS

                     API                                                        Web services


MONITOR & OPTIMIZE   INTERACT/ACCESS   ORCHESTRATE    GATEWAY              BUSINESS SERVICES

 BAM                 PORTAL JSR-286    BPEL / BPM     WS-Security          XML/XML Schema

 JMX                 Struts/JSF        XSLT/XQuery     WS-Policy, SAML     WSDL/WSIF
                                                       Web Services Mgmt   SOAP     JCA        JMS
The Oracle SOA Platform
                      Modeling, analysis & simulation – OEM
                      ARIS from IDS Scheer…



 BPA                                                                         Management
 Suite               BAM Analytics                  Events     Monitoring
 Analyst Tools
                     BPEL Process Manager
                      Native     Human                        Decision      Web Services
 JDeveloper           BPEL       Workflow                     Service       Manager

                     Enterprise Service Bus
  App Dev                                     XSLT
  Framework           Adapters                Transform
                                                               Routing       Security


                 Business               Application Server                  UDDI
 B2B
                 Rules              J2EE, WS-*, Event Services              Registry
Oracle Fusion Middleware




                           10
Oracle SOA SUITE: Mediator




                             11
Oracle SOA SUITE




                   12
Oracle Business Activity Monitoring
Oracle Business Activity Monitoring
BAM part of Oracle SOA SUITE




                               15
BAM & CEP




            16
BAM & CEP




            17
BAM & CEP




            18
BAM & CEP (cont.)




   Event Processing and Monitoring in SOA
                   Suite                    19
Real-time Business Activity
                Monitoring
maintains an active set of data that is
constantly being refreshed, added to, and
updated

         reports and charts can be defined against
         the data objects—and are updated in the
         browser

              rules can identify exceptional situations
              that may require instant action; alerts !




                                                          20
BAM for Business
Examples
-monitoring the status of physical equipment,
-tracking the vital life signs for the newborn babies in the maternity ward,
- managing the waiting times and number of calls processed by the hospital’s
helpdesk,
-analyzing the load on and efficiency of the emergency room,
-studying the efficiency of the invoicing process and the effect of the ―get better,
pay faster‖ campaign,



BAM is used to collect the data, events, and statistics needed for deriving the
values of key performance indicators and visualizing the progress of the
operations, as well as to put together the dashboard that updates in real time.




                                                                                  21
BAM for System Administration
* BAM dashboards can be very useful for lower-level, more-detailed technical
tasks, such as operational control of computer applications and service
infrastructures, including the SOA Suite and the applications it is running.




* Events at this level include the number and time of invocations of composites
and components, the time to completion for each instance, the number and
types of faults that occur, the values of variables, changes in environment
settings, etc.




                                                                               22
BAM for System Administration
* BAM dashboards can be very useful for lower-level, more-detailed technical
tasks, such as operational control of computer applications and service
infrastructures, including the SOA Suite and the applications it is running.




* Events at this level include the number and time of invocations of composites
and components, the time to completion for each instance, the number and
types of faults that occur, the values of variables, changes in environment
settings, etc.




                                                                               23
BAM for System Administration
* BAM dashboards can be very useful for lower-level, more-detailed technical
tasks, such as operational control of computer applications and service
infrastructures, including the SOA Suite and the applications it is running.




* Events at this level include the number and time of invocations of composites
and components, the time to completion for each instance, the number and
types of faults that occur, the values of variables, changes in environment
settings, etc.




                                                                               24
BAM, ADC
•BAM collects data in its Active Data Cache, an
in-memory collection of data objects that are
created and updated from the incoming events

          •Reports can be defined against these objects—
          dashboards containing one or multiple lists,
          charts, and other visualizations of the active data

                  •BAM uses server push—an advanced technique
                  where the server actively updates a web client—to
                  ensure that it always displays the actual situation

                           •BAM server can also take initiative in
                           launching two types of outbound actions:
                           sending e-mails and calling Web Services


                                                                        25
Ready for Challenges
Challenge 1 – Capture Real-Time
              Data
    Business Apps                                   Business Processes (BPEL)
    Business Events, state transitions              Monitoring activities, states




 RFID and Sensors                                                         System Management
                                                                          Performance metrics, alerts, logs
 Active and Passive
 Location, Temperature, Moisture,
  Motion, etc.




Messaging                                                           Security
                                                                    Authentication, authorization, audit trail
 Systems
JMS, TIBCO, MQSeries
                                         Database
                                         Streams
Challenge 2 – Analyze Processes,
      Trends, and Context
 Monitor a Single Process
 • Track each process step
 • Identify failures


 Process Aggregations
 • Averages, KPIs, SLAs
 • Identify bottlenecks



Complex Event Processing
• Correlate independent events
• Identify threats & opportunities


 Context
 • Historical performance
 • Rolling average                                       Past 4
                                     Jan ‘04   Jan ‘05
                                                         Hours
Challenge 3 – Deliver Information
        to Business Users

                     • Real-Time KPIs
                     • Thin Browser GUI
                     • Role-Based Access
                     • Live Display Technology
                     • Portal Compatible
                     • Embedded Actions
BAM,User Experience
BAM Active Studio
      • Template-Driven Design
      • User Defined Alert Rules
      • Integrated reporting and analytics
      • Complex, multi-category business reporting
      • Multiple displays in a single report like
      charts, Graphs, Lists, Columnar, KPI’s, Excel,
      Custom Content
BAM Architecture
•The Active Data Cache (ADC) - an in-memory store of the data in the data objects.
Incoming updates, events, and messages are pushed to the ADC and made
available to the Report Cache and the Event Engine


* Enterprise Message Sources - defines and connects to JMS queues and topics,
consuming messages and forwarding them to data objects in the ADC.


* The Event Engine - validates alert rules in response to events (updates of data
objects) and takes action when appropriate.


* The Report Cache - runs the reports, making them available for the Active Viewer
web application and for dispatching via e-mail messages.
Real Time Data Streaming

Oracle BAM Adapter, the JCA-compliant adapter, and the fastest option for
streaming data into Oracle BAM Server.

Direct JMS (also known as JMS Connector or Enterprise Message Sources).

Oracle Data Integrator.

Web services API to interact directly with Oracle BAM data objects from a remote
client.
BAM Web Applications

1. Oracle BAM Start Page

2. Oracle BAM Active Viewer

3. Oracle BAM Active Studio

4. Oracle BAM Architect

5. Oracle BAM Administrator

6. Oracle BAM Report Server
BAM Administration

Oracle BAM employs two tools:
• Oracle Enterprise Manager Fusion Middleware Control and
• Oracle BAM Administrator, to help you manage Oracle BAM components and users,
and configure properties.

Oracle Enterprise Manager Fusion Middleware Control is an enterprise management
tool that you can use to administer the deployed Oracle BAM Server and Oracle BAM
Web applications.

Oracle BAM Administrator is the thin user interface for the system administrator who
is responsible for user management. Using Oracle BAM Administrator, the system
administrator manages users and security levels, and manages user distribution lists.
BAM - ICommand


- a command-line utility (and Web service) that provides a set of commands that
perform various operations on items in the Oracle BAM ADC.

- use ICommand to export, import, rename, clear, and delete items from Oracle BAM
ADC.

- the commands can be contained in an input XML file, or a single command can be
entered on the command line.
BAM Components




http://cmwd018:9001/OracleBAM/
BAM Active Viewer




http://cmwd018:9001/OracleBAM/
BAM Active Studio




http://cmwd018:9001/OracleBAM/
BAM Architect




http://cmwd018:9001/OracleBAM/
BAM Architect




 http://cmwd018:9001/OracleBAM/
BAM: SOA References
•   Use the SOA Wiki
•   http://eiadwiki/SOA
•   http://www.oracle.com/technetwork
•   http://accentway.com/web/bpm




                                        42
BAM !




        43
BAM – Business Activity Monitoring
            Session One




           Thank You !



                                44

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BAM CEP / Business Activity Monitoring , Complex Event Processingomplex

  • 1. BAM – Business Activity Monitoring Session One CLAUDE CISMARU Director, Accentway Inc. April 2012 1
  • 2. Summary 1. BAM part of Oracle SOA Suite 2. BAM Concepts & Components 3. CEP 4. Conclusion 2
  • 3. Service Oriented Architecture Service-Oriented Architecture is a way of organizing applications and processes in terms of services. 3
  • 5. Types of Services • Business Services • Elementary Services • Technical Services 5
  • 6. Strategic SOA • SOA has to be done organizationally. Claus T Jensen, Chief Architect IBM. Steve Mills, VP IBM. 6
  • 7. SOA: Standards • Standards bodies: W3C, OASIS, and JCP • XML, SOAP, WSDL, UDDI (1998 – 2000) • WS-I Basic Profile (2004) • WS-* • BPMN, BPEL • SCA (2007) 7
  • 8. SOA Standards (cont.) ERP/ Portal Legacy Apps Security Custom Apps Web Application Reliability & Services Logging Monitoring Process Flow Failover Optimization Logic Dynamic Routing WS API Web services MONITOR & OPTIMIZE INTERACT/ACCESS ORCHESTRATE GATEWAY BUSINESS SERVICES BAM PORTAL JSR-286 BPEL / BPM WS-Security XML/XML Schema JMX Struts/JSF XSLT/XQuery WS-Policy, SAML WSDL/WSIF Web Services Mgmt SOAP JCA JMS
  • 9. The Oracle SOA Platform Modeling, analysis & simulation – OEM ARIS from IDS Scheer… BPA Management Suite BAM Analytics Events Monitoring Analyst Tools BPEL Process Manager Native Human Decision Web Services JDeveloper BPEL Workflow Service Manager Enterprise Service Bus App Dev XSLT Framework Adapters Transform Routing Security Business Application Server UDDI B2B Rules J2EE, WS-*, Event Services Registry
  • 11. Oracle SOA SUITE: Mediator 11
  • 15. BAM part of Oracle SOA SUITE 15
  • 16. BAM & CEP 16
  • 17. BAM & CEP 17
  • 18. BAM & CEP 18
  • 19. BAM & CEP (cont.) Event Processing and Monitoring in SOA Suite 19
  • 20. Real-time Business Activity Monitoring maintains an active set of data that is constantly being refreshed, added to, and updated reports and charts can be defined against the data objects—and are updated in the browser rules can identify exceptional situations that may require instant action; alerts ! 20
  • 21. BAM for Business Examples -monitoring the status of physical equipment, -tracking the vital life signs for the newborn babies in the maternity ward, - managing the waiting times and number of calls processed by the hospital’s helpdesk, -analyzing the load on and efficiency of the emergency room, -studying the efficiency of the invoicing process and the effect of the ―get better, pay faster‖ campaign, BAM is used to collect the data, events, and statistics needed for deriving the values of key performance indicators and visualizing the progress of the operations, as well as to put together the dashboard that updates in real time. 21
  • 22. BAM for System Administration * BAM dashboards can be very useful for lower-level, more-detailed technical tasks, such as operational control of computer applications and service infrastructures, including the SOA Suite and the applications it is running. * Events at this level include the number and time of invocations of composites and components, the time to completion for each instance, the number and types of faults that occur, the values of variables, changes in environment settings, etc. 22
  • 23. BAM for System Administration * BAM dashboards can be very useful for lower-level, more-detailed technical tasks, such as operational control of computer applications and service infrastructures, including the SOA Suite and the applications it is running. * Events at this level include the number and time of invocations of composites and components, the time to completion for each instance, the number and types of faults that occur, the values of variables, changes in environment settings, etc. 23
  • 24. BAM for System Administration * BAM dashboards can be very useful for lower-level, more-detailed technical tasks, such as operational control of computer applications and service infrastructures, including the SOA Suite and the applications it is running. * Events at this level include the number and time of invocations of composites and components, the time to completion for each instance, the number and types of faults that occur, the values of variables, changes in environment settings, etc. 24
  • 25. BAM, ADC •BAM collects data in its Active Data Cache, an in-memory collection of data objects that are created and updated from the incoming events •Reports can be defined against these objects— dashboards containing one or multiple lists, charts, and other visualizations of the active data •BAM uses server push—an advanced technique where the server actively updates a web client—to ensure that it always displays the actual situation •BAM server can also take initiative in launching two types of outbound actions: sending e-mails and calling Web Services 25
  • 27. Challenge 1 – Capture Real-Time Data Business Apps Business Processes (BPEL) Business Events, state transitions Monitoring activities, states RFID and Sensors System Management Performance metrics, alerts, logs Active and Passive Location, Temperature, Moisture, Motion, etc. Messaging Security Authentication, authorization, audit trail Systems JMS, TIBCO, MQSeries Database Streams
  • 28. Challenge 2 – Analyze Processes, Trends, and Context Monitor a Single Process • Track each process step • Identify failures Process Aggregations • Averages, KPIs, SLAs • Identify bottlenecks Complex Event Processing • Correlate independent events • Identify threats & opportunities Context • Historical performance • Rolling average Past 4 Jan ‘04 Jan ‘05 Hours
  • 29. Challenge 3 – Deliver Information to Business Users • Real-Time KPIs • Thin Browser GUI • Role-Based Access • Live Display Technology • Portal Compatible • Embedded Actions
  • 31. BAM Active Studio • Template-Driven Design • User Defined Alert Rules • Integrated reporting and analytics • Complex, multi-category business reporting • Multiple displays in a single report like charts, Graphs, Lists, Columnar, KPI’s, Excel, Custom Content
  • 32. BAM Architecture •The Active Data Cache (ADC) - an in-memory store of the data in the data objects. Incoming updates, events, and messages are pushed to the ADC and made available to the Report Cache and the Event Engine * Enterprise Message Sources - defines and connects to JMS queues and topics, consuming messages and forwarding them to data objects in the ADC. * The Event Engine - validates alert rules in response to events (updates of data objects) and takes action when appropriate. * The Report Cache - runs the reports, making them available for the Active Viewer web application and for dispatching via e-mail messages.
  • 33. Real Time Data Streaming Oracle BAM Adapter, the JCA-compliant adapter, and the fastest option for streaming data into Oracle BAM Server. Direct JMS (also known as JMS Connector or Enterprise Message Sources). Oracle Data Integrator. Web services API to interact directly with Oracle BAM data objects from a remote client.
  • 34. BAM Web Applications 1. Oracle BAM Start Page 2. Oracle BAM Active Viewer 3. Oracle BAM Active Studio 4. Oracle BAM Architect 5. Oracle BAM Administrator 6. Oracle BAM Report Server
  • 35. BAM Administration Oracle BAM employs two tools: • Oracle Enterprise Manager Fusion Middleware Control and • Oracle BAM Administrator, to help you manage Oracle BAM components and users, and configure properties. Oracle Enterprise Manager Fusion Middleware Control is an enterprise management tool that you can use to administer the deployed Oracle BAM Server and Oracle BAM Web applications. Oracle BAM Administrator is the thin user interface for the system administrator who is responsible for user management. Using Oracle BAM Administrator, the system administrator manages users and security levels, and manages user distribution lists.
  • 36. BAM - ICommand - a command-line utility (and Web service) that provides a set of commands that perform various operations on items in the Oracle BAM ADC. - use ICommand to export, import, rename, clear, and delete items from Oracle BAM ADC. - the commands can be contained in an input XML file, or a single command can be entered on the command line.
  • 42. BAM: SOA References • Use the SOA Wiki • http://eiadwiki/SOA • http://www.oracle.com/technetwork • http://accentway.com/web/bpm 42
  • 43. BAM ! 43
  • 44. BAM – Business Activity Monitoring Session One Thank You ! 44

Hinweis der Redaktion

  1. Service-Oriented Architecture is a way of organizing applications and processes in terms of services. Functionality available through automated means is exposed in services that can easily be used and reused. However, services do not need to be automated: Actions performed by a human actor can be included in a service, too. In fact, one of the key aspects of working with a service is that we do not know how it is implemented or whether it is automated at all.An important objective and benefit of working with services is decoupling — the ability to have services interact while minimizing their interdependencies. The latter allows us to make local changes with minimal impact on the whole environment, such as modifying the implementation of a service, changing its physical location, or even replacing one service with another. In addition, complex services and processes can easily be composed offering rich, dedicated functionality by assembling results based on multiple less complex services.The cornerstone of SOA obviously is the concept of a service. And what exactly is a service? For our purposes, we can define a service as a collection of capabilities (sometimes referred to as operations) that are defined in a standardized interface contract and can be invoked by external consumers. The implementation of the service is encapsulated, hidden from the consumers. Web Services have the additional quality of interoperability through the use of industry standards, both for specifying the service contract and for the protocol used for making calls to and receiving responses from the service.Services comprise unassociated, loosely coupled units of functionality that have no calls to each other embedded in them.Rather than services embedding calls to each other in their source code, they use defined protocols that describe how services pass and parse messages using description metadata.Business Agility through Decoupling. Business agility means the ability of an organization to adapt to new circumstances, opportunities and threats, regulations, and technological advances.
  2. Flexibility, or business agility, is an important goal for modern organizations in order to compete in fast-changing markets, keep up with ever-evolving regulations, and satisfy demanding customers.Architecture strives for alignment between business and IT. SOA aims at providing the agility to quickly respond to changing requirements by re-wiring existing and assembling new functionality through the reuse of existing building blocks (services) and providing capabilities in an interoperable, cross-platform, and cross-domain manner;The functionality is exposed through services with well-defined interfaces and encapsulated (hidden) implementations.Associated with SOA are various other architecture topics . One such topic is Business Process Management (BPM)—a continuous process improvement endeavor that’s focused on designing, executing, and monitoring business processes and looking for ways to optimize them; business processes in BPM consist of human tasks and automated operations—the latter implemented through calls to Web Services. BPM promises better control and higher quality, lower costs, and an intrinsic capability to rapidly change the process flow. BPM integrates with and can build on SOA.EDA (Event-Driven Architecture) is another topic that borders on SOA and that can be seen as an extension or specialization of SOA — a pattern that promotes a high degree of decoupling between systems and components through event-based, asynchronous communication via a generic mediator from producers to consumers; EDA allows business processes to initiate service execution in response to events without creating direct dependencies that would hamper the ability to change the components. SOA, BPM, and EDA are related, as shown in the figure. The business processes in BPM raise events when certain business conditions occur and call services to perform automated tasks. The services may invoke other services as well as trigger additional events. The event mediator handles the events produced by processes and services, and propagates them to any registered consumer—possibly a service to be initiated or a process to be triggered or updated.
  3. Types of services:Business services Services that offer quite dedicated, often complex functionality defined in business terms and supporting tasks in business processes (called business services or task services); these services are typically exposed to consumers throughout the business domain, the enterprise, or even to a wider audience.Elementary services Services with fine-grained functionality with limited scope, often working in the context of a single business object; these services do not offer very high value by themselves, but are good candidates to be reused in the more complex business services. As a result, these so-called entity or elementary services are only locally exposed.Technical services Services with no immediate business relevance, supporting other services with cross-domain, technology-oriented capabilities—for example, for logging, transforming, and exception handling. These services are also called utility services.Services and Events The services and events describe the contracts and the interfaces of the service. The contract of our appointment service could state that it is available during office hours and can be used by authorized personnel only. The interface can be defined through operations, inputs, and outputs, as well as the events consumed by the service and published by it. The appointment service in a hospital, for example, has the following operations: create appointment, cancel appointment, and reschedule appointment. The input parameters for the create appointment operation are patient, date, and doctor; the output parameters are the appointment details. The service publishes the “appointment was cancelled” event and consumes the events with regard to the death of a patient.Within the services layer, we usually apply a taxonomy—a classification scheme to organize the potentially large number of services. This is useful, because it helps keep track of what services exist in the organization. This is an important precondition for reuse: You can only reuse something if you know that it exists and are able to quickly find it. Even more important: Services with specific classifications have different rules applied with regard to granularity, behaviour, security, and more.As an example, say Mary creates the taxonomy by defining the following service types for a hospital (St. Matthews): business services, elementary services, technical services (e-mail, notification service), and enterprise services (the latter are business services exposed outside their business domain).A service inventory (or service repository) is a collection of services under some form of governance that assists the organization in finding services, defining and maintaining taxonomies, and recording metadata about the services published in an enterprise. Various tools exist that provide an implementation of a service inventory.The service layers represent different levels of abstraction. Elementary services are specific to a domain. When we use business domains (sometimes called information domains) to organize our applications, we can assign the elementary services to these business domains. Elementary services often offer CRUD-type operations on an entity (CRUD stands for create, update, delete). An example can be an elementary patient service that offers the operation “addPatient.” Business services are usually composed of one or more elementary services and perform an atomic operation or task defined in the business domain. An example of a business service is a medication service that has the operation “prescribemedication.” This service can use the patient service to look up address information about the patient, and a “MedicalRecord” service can be used to get the prescription needed.Enterprise services are business services that the organization as a whole offers to consumers throughout the enterprise—across business domains—and sometimes even outside of it, to customers and business partners. A special type of enterprise services in the context of St. Matthews hospital includes services offered to the hospital by its external partners, such as insurance companies, other hospitals, government agencies, and third parties in the cloud. St. Matthews keeps a list of these as well. It is important for the hospital to keep track of all the dependencies on services, including these external services.Business events are published by services and business processes to a generic event-handling framework. These events carry a (usually small) payload with specifics about the events. Interested consumers—services, business processes, or application components—register their interest in events of specific types with the framework through subscriptions. When an event occurs that they have subscribed to, the framework sends it to them. Thus, events establish a decoupled link between producers and consumers of events. Note that events, too, exist at various levels: business, elementary, and technical. Complex event processing can be used to deal with the finer-grained and more frequently occurring elementary events.
  4. Claus T Jensen - IBM Chief Architect for SOA-BPM-EA technical strategyClaus T Jensen: They should understand that SOA is not about technology, and that adopting SOA cannot be done in a project it has to be done organizationally (or at least at a program level). Steve Mills, Senior VP and Group Executive IBM Software Group, stated back in 2007 that “ Service orientation does not begin with technology; it begins with the mind-set of thinking about your business and the world around you in terms of functional components.”http://www.infoq.com/articles/soa-2011-panel
  5. Many of the standards around the Web, Web Services, SOA, and interoperability are created and maintained by standards bodies such as the W3C, OASIS, and JCP (java community process), in close collaboration with many of the major industry players.XML (eXtensibleMarkup Language, inspired by HTML and its predecessor SGML) was the first (and foremost) standard in this area, sponsored by Microsoft and published by the W3C in 1998. XML is today the lingua franca as well as the main lubricant of SOA, Web Services, and other interoperability initiatives, as well as the foundation for many more specialized standards.The first definition of SOAP (the Simple Object Access Protocol) saw the light of day as early as 1998. SOAP describes a simple envelope-style mechanism for combining payload and metadata in structured packages. In 2000, the Web Service Definition Language (WSDL) introduced the now-omnipresent standard for describing the contract for a Web Service—where the definition of a Web Service by now has been stretched to encompass almost any service and operation that deals with structured information. The Universal Description, Discovery, and Integration (UDDI) standard, also dating from 2000. UDDI is intended to underpin directories of Web Services that tools can browse through in order to discover useful services. UDDI has helped to promote the concept of service registries with listings of useful services that potential consumers such as developers can browse through. UDDI, SOAP, and WSDL can be seen as the first generation of the XML-based standards concerning Web Services. In 2004, the WS-I Basic Profile was published to complement this threesome—a set of guidelines on how exactly to apply these core Web Service standards, to ensure full operability (the original standards allowed for multiple interpretations in certain areas that led to differences between vendors’ implementations).The second wave of standards in the area of Web Services is concerned with more advanced concepts around message exchanges, such as the policies that apply to the message, the security of the messages, sending them in a reliable way to guarantee the reception (in the proper sequence and without duplication) of messages, correlation of multiple messages sent over a longer period, and the specification of return addresses and other concerns. Together these standards are referred to as WS-*: Their names all start with WS, and collectively they constitute a framework for service-oriented message exchanges that make it useful to have a common denominator. Important members of the WS-* family are WS-Addressing, WS-Reliable Messages, WS-Security, and WS-Policy.The automation of business processes has always been an important objective for the IT industry. The complexity of many processes and the involvement of multiple IT systems and applications, as well as the required participation of humans, have stood in the way of process automation for a long time.With the rise of Web Services to overcome the interoperability challenges, fresh opportunities started to open up for business process automation. New ways to describe business processes in a structured way started to appear in 2004. The most prominent examples are Business Process Modeling Notation (BPMN) and Business Process Execution Language (BPEL). Process definitions include the process routing and decision logic, calls to Web Services, and tasks to be performed by people. As the standards evolved, engines to execute such process definitions were developed by various vendors. BPEL4People and WS-Human Task (2007) have added human task-oriented extensions to BPEL that, by itself, is a rather technical Web Service–oriented language. Standards in SOAOne of the important principles of SOA is standardization. It is very hard to communicate with other applications if the protocols and message formats that these other applications use are all different. The same is true for protocols. IT systems in an organization typically use various protocols and programming languages. This makes combining them into new applications difficult, if not impossible. To solve this, services should use standard protocols and message formats. Web ServicesOne of the most important sets of standards is the one concerning Web Services. The World Wide Web Consortium (W3C) describes Web Services as follows (www.w3.org/2002/ws/Activity):“Web Services provide a standard means of interoperating between different software applications, running on a variety of platforms and/or frameworks. Web Services are characterized by their great interoperability and extensibility, as well as their machine-processable descriptions thanks to the use of XML. They can be combined in a loosely coupled way in order to achieve complex operations. Programs providing simple services can interact with each other in order to deliver sophisticated added-value services.”There are two ways of creating a Web Service: using a formal protocol defining the operations and message format in advance, and using a loose protocol where a hint of the next available set of operations can be derived from the last service response.SOAP Web Services are an example of working according to formal specifications defined in advance, whereas RESTful services are an example of the latter approach.SOAP and WSDLSOAP Web Services dictate a formal method of communication between applications. Through SOAP and WSDL, an organization can specify the available operations in services and the data that can be exchanged with the services. The specification of these services in such a formal way has several advantages:The interaction is strongly typed: the consumer knows what type of data to expect.Because SOAP is more formal, there is more tool support to create SOAP-based Web Services.Multiple protocols are supported (SOAP over HTTP and SOAP over JMS, for example).Additional features, such as WS-Addressing, WS-Security, and Basic Profile, are used.However, this formal, contract-based, and XML-riddled approach is sometimes perceived as very heavy-handed. The overhead in terms of the infrastructure required for handling SOAP Web Service interaction and the sheer size of the SOAP messages compared to the actual information content of those messages can cause people to shy away from SOAP.RESTful ServicesA more lightweight Web Service alternative is available in the form of RESTful services. REST, by the way, is an acronym for Representational State Transfer. Originally introduced by Roy Fielding as a rather formal resource-oriented method of programmatic interaction over the HTTP protocol using the four basic HTTP operations—PUT, POST, GET and DELETE—for CRUD operations, RESTful services have evolved into a plethora of lightweight HTTP-based APIs. RESTful services accept simple HTTP requests and send equally simple responses.There are no generally accepted standards for RESTful services (for example, the use of contracts of some form of description of the services). Initially, it was almost blasphemy to suggest the need or even the usefulness for such descriptions, whereas in later stages large groups experimented with WADL (Web Application Definition Language), a simpler counterpart to WSDL. REST-style services can return responses in XML, although other formats such as CSV and JSON are popular too.There is a lot of support for REST on the client side (consuming RESTful services in many programming languages) and some on the server for publishing REST-style services. Some enterprise service bus implementations have some support for REST—although mainly in situations where the payload is XML described by some predefined contract, however lightweight.REST seems primarily useful for data integration between web clients and servers, not so much for enterprise SOA.RSS FeedsAnother lightweight approach to programmatic (one-way) exchange of information is through RSS feeds. A simple HTTP GET request (REST-like) suffices to retrieve the information; the format is a predefined XML structure. RSS only supports a very simple interaction pattern, but in some situations may very suitable.PoliciesReiterating, a service consists of an interface that can be described in a WSDL, an implementation that can be in virtually any language and contract. The contract describes the quality of aspects of the service. Examples include the number of concurrent calls it can handle, the maximum number of records it returns, its maximum response time, the authorization required for this service, the availability of the service, and the way the service will evolve. Some aspects of the contract can be defined using the WS-Policy standard. For other aspects of what is sometimes laid down in a service-level agreement (SLA), a standard format is currently lacking.UDDI Directory, Service Registry, and Service RepositoryBecause we want to reuse our assets and build new applications using existing components by exposing them as Web Services, we need some type of registry to store and publish information about the services in our organization—which services are available and where can they be found. To make it possible for different tools to look up services, a standard has been defined to discover (web) services: UDDI (Universal Description, Discovery, and Integration). UDDI defines a standard method for publishing and discovering network-based software components in SOA. The comparison is frequently made with the Yellow Pages—a directory that you browse through when you are looking for a specific service. It contains an API for publishing and searching for services, and to subscribe to changes to the service metadata.UDDI was one of the earliest standards in the Web Service arena, along with WSDL and SOAP.Many UDDI implementations or service registries today seem primarily used for run-time lookup of the physical location of services, a form of service (endpoint) virtualization.The originally intended role of the UDDI-based registries has been taken over by a more elaborate service repository—or asset manager—that serves as a service inventory—a listing of the services available in the organization along with extensive metadata that helps search operations and also provides real insight into the purpose, status, and fit-for-use of the services.Note that the service repository contains many more SOA artifacts than just services (WSDL and XSD); virtually any artifact that can provide insight and facilitate reuse and collaboration, from service-level agreements to canonical data model descriptions, can be recorded. An important role of the service repository is to provide insight into the dependencies between the artifacts, primarily to assess the impact of changes.Service registries tap into or collaborate with the service repository, using maybe 10 percent of their information for service discovery.Service Component Architecture (SCA)A relatively new standard is Service Component Architecture (SCA). It is a set of specifications that describes a model for building applications and systems using a Service-Oriented Architecture. It is a widely supported standard, backed by most large vendors of SOA software and tooling.With on the one hand the obvious success of BPEL for creating service composites and on the other the ongoing challenges, many vendors working on Service-Oriented Architecture have joined forces to come up with a new standard for creating service-oriented applications.The objective of this standard was to allow the development of a service-oriented application that could implement every piece of its functionality in the language and run-time engine best suited for it (for the piece) and still have all the pieces integrated in a simple, standardized way, based on the established standards for services.It is assumed—though not required—that the application will invoke several external services. It is also expected that the application will expose a service interface itself. Reuse is an important theme in SOA and is also a key objective for this new standard: Applications developed according to the standard are reusable components that can be included in other applications.This standard called Service Component Architecture (SCA) was first published in 2007. It is expected to become the dominant guiding principle, according to which vendors build their SOA containers, and thus the framework for development of SOA applications.The promise of SCA is that developers can use various languages running on different run-time engines to implement various parts of the application—for example, BPEL, Java, another SCA composite application, a rule engine, a workflow engine, and technology adapters to work with databases, queues, and file systems. Each such part of the application is called a service component. Each service component publishes a contract that describes its interface through a WSDL document. The developers specify the functional link between these different parts of the application, and it is up to the SCA container or run-time engine to facilitate communication between the components in the most efficient way, usually through a native, binary communication protocol.The coupling between service components is very loose; they can work together without any knowledge about each other’s implementation. This way of creating composite applications is very flexible: It allows replacement of one service component with another that, as long as it fulfills the same contract, could be implemented in an entirely different language running on another service engine.SCA is not just for easier and more productive development of SOA applications. It also specifies how the behavior of the application can be made configurable to allow administrators to apply changes in the behavior without redeployment of the application. Changes in the location of services called from the application can be changed at run time without impact on the availability of the application. Quality of Service aspects, including security policies and reliability requirements, can be (re)configured during or even after deployment.SCA helps to simplify the assembly and deployment of composite applications. An SCA composite application can be assembled from a collection of SCA composites and then turned into deployable units.Industry Specific StandardsMany standards have been developed for structuring messages and services in specific industries and business domains. An example is HL7 in the healthcare domain. HL7 is a framework (and related standards) for the exchange, integration, sharing, and retrieval of electronic health information. Another example is XBRL—a standard for financial reporting.
  6. Oracle SOA Suite is a component of Oracle’s Fusion Middleware stack of applications.A typical Oracle Fusion Middleware environment contains the following components:One Oracle WebLogic Server domain, which contains one Administration Server and one or more Managed Servers.If system components are installed, they are configured in an Oracle Instance.A metadata repository, if the installed components require one. Oracle SOA Suite requires a metadata repository.A Middleware home, which contains product binary files.Oracle Fusion Middleware Java components such as Oracle SOA Suite, as well as customer-developed applications, are deployed to Managed Servers in the domain. Managed servers are Java Virtual Machine (JVM) processes.
  7. Analogous to a load balancer routing HTTP traffic, the Oracle Mediator routes data from service providers to external partners. In addition, it can subscribe to and publish business events. Using Oracle Mediator, you create routing services and rules for them. A routing service is the key component for moving a message from its entry point to its exit point. The rules determine how a message instance processed by the routing service gets to its next destination. Using the rules, Oracle Mediator can perform the following actions: Route: Determines the service component (BPEL process, business rule, human task, and mediator) to which to send the messages.Validate: Provides support for validating the incoming message payload by using a schematron or an XSD file. Filter: If specified in the rules, applies a filter expression that specifies the contents (payload) of a message be analyzed before any service is invoked.Transformation: If specified in the rules, transforms document data from one XML schema to another, thus enabling data interchange among applications using different schemas.
  8. The composite applications running on the SOA Suite can make use of the following service languages and engines for executing its components:Mediator For filtering, transforming, adapting, and routing messages.BPEL Process Manager Orchestrates (potentially) long-running service composites with many interactions with external services, both outgoing and incoming.Decision Service or Business Rules engine Executes decision logic that can be (re)defined at run time.Human Workflow Service For engaging humans in making decisions or providing information.Spring-based Java Beans (as of 11g R1 PS 2) Custom business logic implemented in Java acting on the messages.A SOA composite application is the basic unit of deployment to the SOA runtime. Service components (BPEL process, business rule, human task, and mediator routing rule) are the building blocks of a SOA composite. Components are targeted to Service Engines (BPEL PM, Mediator, Workflow, Rules) during deployment while Services and References are enabled using the Binding Components (JCA Adapters, B2B). The composite applications running on the SOA Suite can make use of the following service languages and engines for executing its components:Mediator For filtering, transforming, adapting, and routing messages.BPEL Process Manager Orchestrates (potentially) long-running service composites with many interactions with external services, both outgoing and incoming.Decision Service or Business Rules engine Executes decision logic that can be (re)defined at run time.Human Workflow Service For engaging humans in making decisions or providing information.Spring-based Java Beans (as of 11g R1 PS 2) Custom business logic implemented in Java acting on the messages.BPEL Process Manager Human Workflow Adapters Business Rules Business Activity Monitoring (Oracle BAM) Complex Event Processing (CEP) Oracle Service Bus (OSB) B2B Oracle Web Services Manager (OWSM)
  9. Complex Event Processor (CEP), which can sift through large volumes of continuously streaming data, producing aggregates, trends, exceptions, and patterns. Business Activity Monitoring (BAM), a component for creating real-time dashboards. BAM can turn information received from CEP, SOA composite applications, or external sources into meaningful visual displays that human operators can base operational decisions and actions on.
  10. Complex Event ProcessingFinding the needles in the haystacks of large volumes of continuously arriving, largely individually meaningless events is the purpose of Complex Event Processing (CEP), also known as Intelligent Event Processing (IEP). CEP is a field that came to existence in the early 1990s, first in academic circles, such as Stanford University and the California Institute of Technology, and later in the IT industry. Over a dozen vendors are active in this space, including Progress Software, Aleri, IBM, Tibco, Oracle (also through BEA and Sun), JBoss, and EsperTech. These vendors offer various software products that provide “operational intelligence” through real-time computing that involves pattern matching with their respective intelligent or complex processors of event streams.Event processors consume events from heterogeneous sources—such as JMS queues, JMX MBeans, incoming HTTP requests and native API calls, Message Driven Beans, and databases. The outcome of processing consists primarily of another generation of events that are sent through usually more homogenous channels in canonical data formats. Note that the event processors are decoupled from both the producers of the events they process and the consumers of the events they produce.The processors perform the following operations on incoming events resulting in the events they publish:Filter Finding the needles in the haystack, those rare events that indicate exceptionsEnrich Adding context and thereby (business) meaning to eventsAggregate Counting events or determining a sum, an upper or lower limit, or an average over a metric that the events carry in their payloadPattern detection Spotting a trend by comparing correlated events over a period of time, finding a special sequence of values or value changes that is known to herald a certain incident, and discovering the absence of an event that should have occurred are all examples of the detection of meaningful patterns among a string of correlated events.Promote or propagate The result of the preceding operations can be to propagate the event, either as is or in an enriched or promoted state, or to publish entirely new events that carry an aggregated value, some indicator, or an alert.Complex Event Processor (CEP)-- can sift through large volumes of continuously streaming data, producing aggregates, trends, exceptions, and patterns.Business Activity Monitoring (BAM), a component for creating real-time dashboards. BAM can turn information received from CEP, SOA composite applications, or external sources into meaningful visual displays that human operators can base operational decisions and actions on.
  11. Complex Event ProcessingFinding the needles in the haystacks of large volumes of continuously arriving, largely individually meaningless events is the purpose of Complex Event Processing (CEP), also known as Intelligent Event Processing (IEP). CEP is a field that came to existence in the early 1990s, first in academic circles, such as Stanford University and the California Institute of Technology, and later in the IT industry. Over a dozen vendors are active in this space, including Progress Software, Aleri, IBM, Tibco, Oracle (also through BEA and Sun), JBoss, and EsperTech. These vendors offer various software products that provide “operational intelligence” through real-time computing that involves pattern matching with their respective intelligent or complex processors of event streams.Event processors consume events from heterogeneous sources—such as JMS queues, JMX MBeans, incoming HTTP requests and native API calls, Message Driven Beans, and databases. The outcome of processing consists primarily of another generation of events that are sent through usually more homogenous channels in canonical data formats. Note that the event processors are decoupled from both the producers of the events they process and the consumers of the events they produce.The processors perform the following operations on incoming events resulting in the events they publish:Filter Finding the needles in the haystack, those rare events that indicate exceptionsEnrich Adding context and thereby (business) meaning to eventsAggregate Counting events or determining a sum, an upper or lower limit, or an average over a metric that the events carry in their payloadPattern detection Spotting a trend by comparing correlated events over a period of time, finding a special sequence of values or value changes that is known to herald a certain incident, and discovering the absence of an event that should have occurred are all examples of the detection of meaningful patterns among a string of correlated events.Promote or propagate The result of the preceding operations can be to propagate the event, either as is or in an enriched or promoted state, or to publish entirely new events that carry an aggregated value, some indicator, or an alert.Complex Event Processor (CEP)-- can sift through large volumes of continuously streaming data, producing aggregates, trends, exceptions, and patterns.Business Activity Monitoring (BAM), a component for creating real-time dashboards. BAM can turn information received from CEP, SOA composite applications, or external sources into meaningful visual displays that human operators can base operational decisions and actions on.
  12. Complex Event ProcessingFinding the needles in the haystacks of large volumes of continuously arriving, largely individually meaningless events is the purpose of Complex Event Processing (CEP), also known as Intelligent Event Processing (IEP). CEP is a field that came to existence in the early 1990s, first in academic circles, such as Stanford University and the California Institute of Technology, and later in the IT industry. Over a dozen vendors are active in this space, including Progress Software, Aleri, IBM, Tibco, Oracle (also through BEA and Sun), JBoss, and EsperTech. These vendors offer various software products that provide “operational intelligence” through real-time computing that involves pattern matching with their respective intelligent or complex processors of event streams.Event processors consume events from heterogeneous sources—such as JMS queues, JMX MBeans, incoming HTTP requests and native API calls, Message Driven Beans, and databases. The outcome of processing consists primarily of another generation of events that are sent through usually more homogenous channels in canonical data formats. Note that the event processors are decoupled from both the producers of the events they process and the consumers of the events they produce.The processors perform the following operations on incoming events resulting in the events they publish:Filter Finding the needles in the haystack, those rare events that indicate exceptionsEnrich Adding context and thereby (business) meaning to eventsAggregate Counting events or determining a sum, an upper or lower limit, or an average over a metric that the events carry in their payloadPattern detection Spotting a trend by comparing correlated events over a period of time, finding a special sequence of values or value changes that is known to herald a certain incident, and discovering the absence of an event that should have occurred are all examples of the detection of meaningful patterns among a string of correlated events.Promote or propagate The result of the preceding operations can be to propagate the event, either as is or in an enriched or promoted state, or to publish entirely new events that carry an aggregated value, some indicator, or an alert.Complex Event Processor (CEP)-- can sift through large volumes of continuously streaming data, producing aggregates, trends, exceptions, and patterns.Business Activity Monitoring (BAM), a component for creating real-time dashboards. BAM can turn information received from CEP, SOA composite applications, or external sources into meaningful visual displays that human operators can base operational decisions and actions on.
  13. Processing event streams is handled in the SOA Suite through the CEP 11g product—the successor to BEA’s WebLogic Event Server. The Complex Event Processor is not directly integrated into the SCA container—it is not a service engine like BPEL and Mediator. It runs outside the WebLogic Server—it has its own stand-alone lightweight Java Application Server. The Figure depicts an overview of the architecture of CEP and its relation with SOA Suite and other components. CEP consumes events from sources such as JMS, incoming HTTP requests, and other sources, including files, MBeans (JMX), and sockets through custom adapters. These events are then transported through channels to processors that execute CQL and/or custom Java. The results from the processors are carried across outgoing channels to destinations such as other processors, JMS queues, and registered HTTP consumers.BAM maintains an in-memory data cache with potentially a large number of active data objects. These objects can be refreshed via messages arriving from the SOA Suite BAM adapter, over JMS, in Web Service requests, from Oracle Data Integrator (ODI), or via the BAM ICommand interface. Web-based real-time dashboards can be created on top of this data cache—with lists, charts, dials, and gauges and cross-tab displays that are automatically refreshed in the browser when the server-side data cache is refreshed by newly arriving events.BAM is more than a visual dashboard: It can also execute rules against the data objects—testing values or aggregations against thresholds or other conditions. The rules allow BAM to do event processing somewhat similar to CEP, though in a simpler way and with much smaller volumes of events. When the rules are triggered, various types of actions can be executed by the BAM engine. Among these actions are onscreen indicators, e-mail alerts, and calls to Web Services (which in turn could publish events on JMS or invoke SOA composite applications that create human tasks, update a database, generate a file, or execute business processes with BPM or BPEL).BAM complements CEP with the visual presentation of findings and the ability to take actions. At the same time, there is some overlap with CEP, because both products analyze events in real time, aggregating and detecting patterns. CEP is geared toward more intense event streams with generally simple, virtually meaningless, almost payload-less signals and events. Through CQL, it has far more advanced capabilities for analyzing complex patterns and executing advanced event queries. CEP is not meant as the final destination for events: It emits events that report its findings to downstream consumers to take advantage of. BAM is one of the usual suspects as a consumer.In situations where substantial numbers of events need to be processed or complex patterns are to be analyzed, CEP is a perfect gateway. It can feed into BAM as well as into other consumers, such as the Event Delivery Network. When the events are not as frequent and maybe more meaningful in a business sense, they may be absorbed directly by BAM—for example, SOA composite applications sending EDN events or other signals to the BAM engine.
  14. Oracle BAM: Real-time Business Activity MonitoringReal-time insight into what is happening in your organization, through the actual values of relevant KPIs, presented in a visually attractive dashboard, with special alerts being raised and appropriate action being taken upon violations of predefined rules, such as crossing thresholds—that, in short, is the promise of BAM. BAM maintains an active set of data that is constantly being refreshed, added to, and updated. Reports and charts can be defined against the data objects—and are updated in the browser that displays them whenever the underlying data objects are refreshed by incoming events. Rules can be specified to identify exceptional situations that may require instant action. These rules are evaluated when the data objects they are defined against are refreshed. When a rule is violated, a visual alert can be displayed in the dashboard and the configured actions can be executed—including sending an e-mail and calling a Web Service. The rules can be quite advanced, thus allowing BAM to do a fair bit of filtering, aggregation, and pattern matching against its data objects and the events that update them.
  15. BAM for BusinessTypical users of BAM are business representatives responsible for the execution of specific business processes and their managers. Whether monitoring the status of physical equipment, tracking the vital life signs for the newborn babies in the maternity ward, managing the waiting times and number of calls processed by the hospital’s helpdesk, analyzing the load on and efficiency of the emergency room, or studying the efficiency of the invoicing process and the effect of the “get better, pay faster” campaign, BAM can be used to collect the data, events, and statistics needed for deriving the values of performance indicators and visualizing the progress of the operations, as well as to put together the dashboard that updates in real time.BAM even allows business users to create or enhance reports and dashboards themselves—just like they could do in Excel. When the developer has set up the data objects in BAM—and made sure that those are loaded with the live data feeds—it is an easy, declarative, browser-based task to create the charts, lists, and KPI visualizations.
  16. BAM for System AdministrationIn addition to its importance for analyzing and visualizing the events on the business and process level, BAM dashboards can be very useful for lower-level, more-detailed technical tasks, such as operational control of computer applications and service infrastructures, including the SOA Suite and the applications it is running.Events at this level include the number and time of invocations of composites and components, the time it takes to complete each instance, the number and types of faults that occur, the values of variables, changes in environment settings, and so on. The data available from these events can be retrieved from various systems across the enterprise. The data is aggregated in dashboard reports that help to provide insight into bottlenecks in the system—both historic and actual—in terms of performance and functionality (looking at the number of faults originating from specific components). The BAM server can take even some forms of corrective action, or at the very least can alert administrators when the performance of a specific component seems to be degrading very rapidly. Monitoring of Service Level Agreements could also be supported if not implemented using BAM.
  17. BAM for System AdministrationIn addition to its importance for analyzing and visualizing the events on the business and process level, BAM dashboards can be very useful for lower-level, more-detailed technical tasks, such as operational control of computer applications and service infrastructures, including the SOA Suite and the applications it is running.Events at this level include the number and time of invocations of composites and components, the time it takes to complete each instance, the number and types of faults that occur, the values of variables, changes in environment settings, and so on. The data available from these events can be retrieved from various systems across the enterprise. The data is aggregated in dashboard reports that help to provide insight into bottlenecks in the system—both historic and actual—in terms of performance and functionality (looking at the number of faults originating from specific components). The BAM server can take even some forms of corrective action, or at the very least can alert administrators when the performance of a specific component seems to be degrading very rapidly. Monitoring of Service Level Agreements could also be supported if not implemented using BAM.
  18. BAM for System AdministrationIn addition to its importance for analyzing and visualizing the events on the business and process level, BAM dashboards can be very useful for lower-level, more-detailed technical tasks, such as operational control of computer applications and service infrastructures, including the SOA Suite and the applications it is running.Events at this level include the number and time of invocations of composites and components, the time it takes to complete each instance, the number and types of faults that occur, the values of variables, changes in environment settings, and so on. The data available from these events can be retrieved from various systems across the enterprise. The data is aggregated in dashboard reports that help to provide insight into bottlenecks in the system—both historic and actual—in terms of performance and functionality (looking at the number of faults originating from specific components). The BAM server can take even some forms of corrective action, or at the very least can alert administrators when the performance of a specific component seems to be degrading very rapidly. Monitoring of Service Level Agreements could also be supported if not implemented using BAM.
  19. Oracle BAM: Real-time Business Activity Monitoring (cont.)BAM collects data in its Active Data Cache, an in-memory collection of data objects that are created and updated from the incoming events.Reports can be defined against these objects—dashboards containing one or multiple lists, charts, and other visualizations of the active data. The dashboard report is published in a web browser. BAM uses server push—an advanced technique where the server actively updates a web client—to ensure that it always displays the actual situation.BAM is accessed through a browser-based web application, both for development activities such as creating the data objects and designing the reports, as well as for accessing the live dashboards. The BAM server can also take initiative in the form of two types of outbound actions: sending e-mails and calling Web Services, which in turn, of course, can start SOA composite applications, create human tasks, write files, update databases, and produce JMS messages.