UK Financial Services are regularly visited by the FSA. The visit will include random interviews with fairly deep questions asked that, when taken as a whole, if they don't add up, will require further regulatory scrutiny. We help companies prepare for these visits and explain what the FSA are looking for, how best to respond and how to keep up your end in a very intimidating process.

1. Preparation Is
Everything
Regulatory visits will always
be a stressful time for many
financial institutions, but good
CEI Executive Coaching
preparation can make the
for Regulatory visits
CEI Compliance
Executive Coaching
for Regulatory visits
We provide an opportunity for
executives and other senior
staff to practice responses in a
safe environment with specific
expert coaching and practical
feedback.
Turn Here for more details

2. The FSA’s objective is to obtain
reassurance that the firm has, or
will reasonably have, in place the
systems and controls that will
enable it to comply with the
regulatory requirements.
Under the powers vested by FSMA, the FSA may visit not only the firm itself, but also
its advisers, clients, counterparties and companies to which it has outsourced any of
its functions. This is an essential training session if you're involved in Compliance or
Risk Management. It also provides an essential insight for any senior managers who
may be interviewed as part of the visit.
CEI Executive Coaching for FSA Visits provides an opportunity for executives and
other senior managers to practice responses in a safe environment with expert
coaching and feedback. The FSA approach invariably begins with a one to one
interview with the executives undertaking significant influence functions. The
FSA’s objective is to obtain reassurance that the firm has, or will have, in place the
systems and controls that will enable it to comply.
We also create a tailored bank of questions that the FSA is likely to ask based upon
our intelligence from the market and the FSA's own information. Areas of interest in
the initial interviews are likely to be:
● Risks and risk controls CEI
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● Corporate Governance Wo ng!
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● Structures and organisation CEI hop
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3. This Two-Stage Workshop is designed to enable Boards, senior executives and managers to:
● Gain insight into the purpose and design of the FSA’s supervision approach
● Practice responding to questions likely to be put by the FSA on an ARROW visit
● Experience the style and format of an FSA interview
● Create standard briefing documents for the firm
● Receive constructive and expert coaching to improve presentation of information
What we will cover
Basic elements
● Introduction to the FSA – who, what, and why
● Senior Management Systems and Controls
● Approved Persons regime
● ARROW visit – best approach and practice
Intermediate elements
● ARROW visit – dealing with the interviews
● Operational risk
● Managing regulatory change
Advanced elements
● Treating Customers Fairly
● Ethics
● Conflicts of interest
● Outsourcing
● Financial crime
● Enforcement
To book your Board and Executive
Coaching for Regulatory visits or for
further information please contact
us now... 0800 68 99 689

4. What to Prepare
in adjacent office
te room or office to use (possibly even hire one
Try to ensure that the visitors have a separa
nes and other office equipment (even PCs so they can log into
block or serviced office centre) but use of telepho
beforehand.
your system ). It may be prudent to clarify these requirements
of your approved
possible. Provide copies (paper or electronic)
Collate all your documentation as soon as
you may have over
documentation, any product provider POS that
financial promotions log, point of sale (POS)
branded.
for soft copies.
al promotions materials and electronic access
Ensure access to your hard copies of financi
expect the FSA staff
a desktop unit for access to your files, DO NOT
SPECIAL NOTE: If you are not able to provide
them with a laptop to view
to use a USB pen drive/USB stick from you inserted into their machines: provide
commonplace.
anything held on storage devices. Viruses are
Make sure your complaints log is up to date
evidence of actions
s and risk register available, with documented
Ensure you have a comprehensive risk analysi
taken for each issue.
tely.
and evidence of these revisions recorded adequa
Policies and procedures should be up to date
be accurate and updated.
Breach register and FSA contact log needs to
practices. If you
and reflect the current business model and
Your Compliance Manual needs to be up to date
the links
to http://cei-compliance-limited.co.uk and follow
need a consolidated and practical manual go
Annual testing and
ance manual understanding from all staff?
Evidence of money laundering and compli
s) goes a long way with regulatory inspect ors.
attestations (especially from Approved Person
why not.
te. What has been reviewed/revised and if not,
Compliance Monitoring Plan - updated and accura
And all this is just the start .......
Don’t Panic if you are
informed of a visit just call
CEI on 0800 68 99 689
(C) CEI Compliance Limited 2012. All Rights Reserved