1. LeCharles’ Blog
Insights & References
Social - Business - Ideas
Today:
In this White Paper,
mostly:
References
Social - Business
Market
Social Business
Interest
Thank you for time.
Please provide any feedback/comment you’d feel like:
charleslozano@gmail.com

2. LeCharles’ Blog
Internet: More People Connected & Longer Insights & References
Social - Business - Ideas
US Market implies Mobile & Social growth.
Source: Nielsen & Incite - The Social Media Report 2012

3. LeCharles’ Blog
A look a Top Social Media Networks Insights & References
Social - Business - Ideas
US Market implies Mobile & Social growth.
Source: Nielsen & Incite - The Social Media Report 2012

4. LeCharles’ Blog
The Global Social Consumer Insights & References
Social - Business - Ideas
Global Markets seem to be aligned in the same direction.
Source: Nielsen & Incite - The Social Media Report 2012

5. LeCharles’ Blog
Social Business: What are companies thinking? Insights & References
Social - Business - Ideas
Global Markets seem to be aligned in the same direction.
Global
US
Spain
Source: MIT & Deloitte Sloan Management Review, Capgemini Socializing CRM, CB Consulting - 2011/2012/2013

6. LeCharles’ Blog
Social Intelligence Insights & References
Social - Business - Ideas
Social Business phenomena has found its place.
Reason To Implement Compeling Reason To Implement
Generate Customer Insights Improve Customer Support Effectiveness
Improve Marketing Effectiveness Reduce Customer Suppport Costs
Increase Customer Satisfaction Improve Sales Effectivenes
Improve Market Research Effectiveness Reduce Market Research Costs
Source: Gleanster - Actionable insights at a glance 2011

7. LeCharles’ Blog
Enterprise Social Media Adoption Insights & References
Social - Business - Ideas
Social Business phenomena has found its place.
Source: Attensity - ThinkJar Infographic 2012

8. LeCharles’ Blog
Social Business: What, Why. Insights & References
Social - Business - Ideas
Social Business phenomena has found its place.
Source: Social Business Forum - 2012

9. LeCharles’ Blog
Social Business: Intel, IBM… Insights & References
Social - Business - Ideas
Companies are (competing and) integrating in their work flow and agendas the Social component through Social-CRM.
Source: Intel & IBM - 2012

10. LeCharles’ Blog
Enterprise Social Media Adoption in Spain Insights & References
Social - Business - Ideas
The Spanish Market has potential to follow up on that end: there would be opportunities to implement these services in Spanish Companies
by the means of promoting the advantages of the changes through success stories (for instance, in the same way that Salesforce does with
its cases studies / video documentaries).
Source: CB Consulting, Antena3, Europa Press, ABC, Deloitte - 2012/2013

11. LeCharles’ Blog
Interest in the following areas: Insights & References
Social - Business - Ideas
I would be very much willing to assume such responsabilities.
Strategy:
Analysis,
All-Channel: Plan,
Social Milestones.
Mobility
Customer
Experience Management:
Creativity:
Teams,
Look & Feel,
Goals,
Customer
Results,
Experience.
Reporting.
Push Social Technology for Business in Spain.
Help Enterprises become Social Effective while Optimizing Ressources and Enhancing Performance.
Engage new clients and help move forward business opportunities for the company.

12. LeCharles’ Blog
Insights & References
Social - Business - Ideas
Thank you for your time.
Carlos Iván Lozano
Would you like to have the extended version?
Please, do not hesitate to let know
charleslozano@gmail.com
+34 662 06 39 36