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Presentation for blog_whitepaper-1

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Presentation for blog_whitepaper-1

  1. 1. LeCharles’ Blog Insights & References Social - Business - Ideas Today: In this White Paper, mostly: References Social - Business Market Social Business Interest Thank you for time. Please provide any feedback/comment you’d feel like: charleslozano@gmail.com
  2. 2. LeCharles’ Blog Internet: More People Connected & Longer Insights & References Social - Business - Ideas US Market implies Mobile & Social growth. Source: Nielsen & Incite - The Social Media Report 2012
  3. 3. LeCharles’ Blog A look a Top Social Media Networks Insights & References Social - Business - Ideas US Market implies Mobile & Social growth. Source: Nielsen & Incite - The Social Media Report 2012
  4. 4. LeCharles’ Blog The Global Social Consumer Insights & References Social - Business - Ideas Global Markets seem to be aligned in the same direction. Source: Nielsen & Incite - The Social Media Report 2012
  5. 5. LeCharles’ Blog Social Business: What are companies thinking? Insights & References Social - Business - Ideas Global Markets seem to be aligned in the same direction. Global US Spain Source: MIT & Deloitte Sloan Management Review, Capgemini Socializing CRM, CB Consulting - 2011/2012/2013
  6. 6. LeCharles’ Blog Social Intelligence Insights & References Social - Business - Ideas Social Business phenomena has found its place. Reason To Implement Compeling Reason To Implement Generate Customer Insights Improve Customer Support Effectiveness Improve Marketing Effectiveness Reduce Customer Suppport Costs Increase Customer Satisfaction Improve Sales Effectivenes Improve Market Research Effectiveness Reduce Market Research Costs Source: Gleanster - Actionable insights at a glance 2011
  7. 7. LeCharles’ Blog Enterprise Social Media Adoption Insights & References Social - Business - Ideas Social Business phenomena has found its place. Source: Attensity - ThinkJar Infographic 2012
  8. 8. LeCharles’ Blog Social Business: What, Why. Insights & References Social - Business - Ideas Social Business phenomena has found its place. Source: Social Business Forum - 2012
  9. 9. LeCharles’ Blog Social Business: Intel, IBM… Insights & References Social - Business - Ideas Companies are (competing and) integrating in their work flow and agendas the Social component through Social-CRM. Source: Intel & IBM - 2012
  10. 10. LeCharles’ Blog Enterprise Social Media Adoption in Spain Insights & References Social - Business - Ideas The Spanish Market has potential to follow up on that end: there would be opportunities to implement these services in Spanish Companies by the means of promoting the advantages of the changes through success stories (for instance, in the same way that Salesforce does with its cases studies / video documentaries). Source: CB Consulting, Antena3, Europa Press, ABC, Deloitte - 2012/2013
  11. 11. LeCharles’ Blog Interest in the following areas: Insights & References Social - Business - Ideas I would be very much willing to assume such responsabilities. Strategy: Analysis, All-Channel: Plan, Social Milestones. Mobility Customer Experience Management: Creativity: Teams, Look & Feel, Goals, Customer Results, Experience. Reporting. Push Social Technology for Business in Spain. Help Enterprises become Social Effective while Optimizing Ressources and Enhancing Performance. Engage new clients and help move forward business opportunities for the company.
  12. 12. LeCharles’ Blog Insights & References Social - Business - Ideas Thank you for your time. Carlos Iván Lozano Would you like to have the extended version? Please, do not hesitate to let know charleslozano@gmail.com +34 662 06 39 36

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