Over the years the systematic ADDIE process has proven successful in design and development of learning. However, can maybe ADDIE is too “organised” in today’s world of swift change. The landscape today is characterized by frequently changing business requirements, incorporation of Web 2.0 elements, short shelf-life of content and the need for clients to see what they are getting (or at least a sample) in the early stages of the process. Clients are not only looking for compressed delivery schedules, but more flexibility and transparency in the learning design and development process. Also, the demands from learning designers are greater than ever, to show clearer linkages between their decisions with business outcomes. The last decade or so has seen the emergence of a number of alternative approaches to address the new demands of learning – such as Rapid Learning, Agile and Scrum, SAM, DADDIE (D is Define from DMAIC) so on.

1. Learning Cafe Online Forum
Agile & Learning
featuring ADDIE
Tango or Face Off ?
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Thu, Jun 26, 2014
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4. Where are we with Learner Generated
Learning ? Thinking, Planning, Doing Nothing ?
• Can and should Learners
produce Content ?
• Technology makes it
possible. Are we ready ?
• What about quality of
content ? Should we care
that much ?
• What tools and processes
should I put in place ?
Date : Thurs 17 July, 2014
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5. e-Learning Ecologies
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6. Making Learning Agile
• ½ day workshop - $ 300 + GST
• 6 August – Sydney CBD
• 13 August – Melbourne CBD
• Register - http://bit.ly/lclearn
Why attend ?
Apply Agile to Learning
(Blended, Classroom and
Online)
Agile/SCRUM & ADDIE
Experiential – We design a
Learning solution using Agile
in class.
•Understand basics of Agile/Scrum
•Combine Agile approach to ADDIE
•Classroom Learning
•Blended Learning
•Online Learning
•Informal Learning

7. Why This Topic ?
Agile seems
to
everywhere
It intuitively
makes sense
Does it offer
an L&D an
opportunity ?
Not as easy
as it seems
How does it
apply to
Learning ?

8. Do you think Agile Approach will work with
traditional Learning design approaches ?
Have you used Agile approach in Learning
or for other solutions ?
Organisation/ company formally or informally
adopted Agile or similar ?
Where do you think Agile approach can be
applied ?

9. Introductions & Structure
Background
Research
& Views
Chat with
the panel
Caselet Q&A
Moderator
Angela Hales – Learning & Development Specialist - MYOB
Max D’Argenio – Learning Technologies Specialist -Optus.
Jenni Reid – Learning Governance, Policy and Strategy Manager - Suncorp.
Jeevan Joshi – Producer – Learning Cafe.

10. 101 – Agile Scrum Framework
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan

11. Caselet – To Agile or Not
Diane runs an effective
Learning Design team, fine
tuned over 10 years for
classroom and online
learning.
ADDIE used to develop
maturity and outsource
and reduce costs while
maintaining quality.
Business says
Turn around times are long
as the pace of change has
picked up.
Agile is popular but Diane
is not convinced it will work
with ADDIE
Share via
QA/Chat box
•Solutions
•Analysis
•Stories
•Views

12. ADDIE CAN LIVE ON…
An alternative approach to Learning design & delivery.
Angela Hales
Learning & Development Specialist at MYOB

13. There was a
need to change…
Situation
Accounting software
development company.
Agile development environment.
Quick-shifting priorities.
3-weekly sprints for product
update releases.
Problem from L&D perspective
Challenge to forecasting call volumes,
rosters, etc. in the Contact Centres.
Cancellation/postponement of training.
Workshops designed but not facilitated.
Wasted time & effort.
Content sitting on the shelf for another day.
No value-add.
A frustrated L&D practitioner 
Was it time to farewell ADDIE?

14. Let’s not throw the baby out with the
bathwater…
ADDIE is a tried &
tested framework
Agile principles
provide an
efficient process
for its application
ADDIE & Agile can live in harmony
A shift in mindset was required

15. 4-hour
workshop
Rapport
Listening
Questioning
Paraphrasing
Adopting an Iterative and IncrementalApproach to
Learning Design & Delivery
1-hour
workshop
Rapport
EvaluateImplementDevelopDesign
Analysis
EvaluateImplementDevelopDesign
EvaluateImplementDevelopDesign
EvaluateImplement
Develop
Design
Value-add Value-add Value-add Value-add
Timeline post-analysis phase + 1 Week + 2 Weeks + 3 Weeks + 4 Weeks
1-hour
workshop
Listening
1-hour
workshop
Questioning
1-hour
workshop
Paraphrasing

16. Model derived from Ries, E (2011). The Lean Start Up: How Constant Innovation
Creates Radically Successful Business. Penguin Books Ltd. London.

17. The Benefits of an Agile Approach The Challenges to Overcome
1) Client-centred.
2) Consistent involvement of stakeholders and
SMEs in content design.
3) Iterative launches of content.
4) Quality-focus.
5) Measurement of impact early on.
6) Greater client involvement in the design
phase.
1) A shift in mindset and way of thinking.
2) Showing the value of incremental design &
delivery.
3) Becoming an Agile L&D function does not
happen overnight.
4) Embrace the processes that make sense with
how the team works.
5) Dependent on the broader project
methodology.

18. OPTUS
Max D’Argenio
Learning Technologies Specialist at Optus

19. AGILE DESIGN AND DEVELOPMENT
• There are a number of areas in
the business @ Optus that
currently use design thinking and
agile project management
methodologies (Optus Business,
Customer and Networks).
• They are used for Product
Development, Customer
Experience and Software
development.
• Organisation capability Learning
Solutions are adopting an agile
approach where possible.

20. AGILE DESIGN AND DEVELOPMENT
• We are using agile processes where
we’ve resourced a sole designer /
developer. This learning professional
partners with the TPM and Project
Team to deliver the Learning
initiative.
• ADDIE is still used for larger projects,
particularly within design phase.
Development offers the opportunity
to adopt agile processes.

21. AGILE DESIGN AND DEVELOPMENT
• Design Proof
• Alpha Deliverable
• Beta Deliverable
• Gold Release

22. AGILE DESIGN AND DEVELOPMENT – TOOLS

23. AGILE DESIGN AND DEVELOPMENT TOOLS

24. AGILE DESIGN AND DEVELOPMENT TOOLS

25. SUCCESS FACTORS
• Collaboration – Wingman culture, access to key stakeholders
• Leveraging internal resources
• Skills in the L&D team
• System environments only available at SIT Testing stage and commonly
change during UAT
• Changing requirements late in the development
CHALLENGES
CASE STUDY & CASELET
• Learning Fiesta
• Discover > Ideate > Prototype
• People, Process, Systems, Environment, and Training

26. Agile and Learning
Jenni Reid
Group Learning Governance, Policy and Strategy Manager
Suncorp
Group Learning

27. Agile terminology
Agile Learning at Suncorp
Suncorp
Group Learning
• Agile Wall
• Stand-ups
• Retrospectives
• Iterations / Sprints

28. The history
Agile Learning at Suncorp
Suncorp
Group Learning
• Suncorp and Agile – a long history
• Utilised almost exclusively for system-related projects
• Many Agile principles utilised across the Group for non-system related projects
• Agile does not replace learning design methodology

29. How this works in practice
Agile Learning at Suncorp
Suncorp
Group Learning
Two situations where Agile is utilised in the development of learning:
1. Part of a larger Agile-run project
2. A standalone learning project being run Agile

30. 1. Change/learning stream of an Agile project
Agile Learning at Suncorp
Suncorp
Group Learning
• When working with large system implementations, eg new Learning Management
System, the project is run Agile – a perfect match for System projects
• Challenges for Learning:
• System is only ‘learning ready’ towards the end
• Re-work caused by system features changing prior to being locked down
• Learning does not always fit neatly into iterations
• How can this be better managed?
• Learning stream lead involved in iteration planning
• Trust leaning stream lead to advise when to bring learning resources in
• Chunk learning into discreet pieces that can be built incrementally
• Include learning cards on the Agile wall for visibility of progress and blockers

31. 2. Running a Agile learning project
Agile Learning at Suncorp
Suncorp
Group Learning
• Following an Agile approach in learning program/solution design and delivery
• Challenges:
• Learning does not always fit neatly into iterations
• Not all areas of business are familiar (enough) with Agile
• Temptation for stakeholders to keep providing feedback
• How can this be better managed?
• Check up-front the stakeholder’s / SME’s Agile familiarity
• Involve stakeholders and SME’s in regular (eg weekly) stand-ups
• Chunk the design/development work down enough that it can fit into one or two iterations,
without adding to administrative burden on tracking cards
• Very clear solution concept design and agreement up front to reduce prototyping loops

32. Does Agile work in learning?
Agile Learning at Suncorp
Suncorp
Group Learning
• In short – yes, as long as you don’t take a purist approach
• Agile has great principles which are worth adopting – regular stand-ups, iteration
planning, using an agile wall, retrospectives
• Agile principles can work in conjunction with your
design methodology, not in place of it
• Provides great visibility of work and blockers so
that work can be shared in a more efficient manner
• Recommend working with an Agile coach initially
to help get the framework set up

33. LET US TALK TO THE
PANELAND YOU
Angela Hales – Learning & Development Specialist - MYOB
Max D’Argenio – Learning Technologies Specialist -Optus.
Jenni Reid – Learning Governance, Policy and Strategy Manager - Suncorp.
Jeevan Joshi – Producer – Learning Cafe.

34. Is ADDIE failing to
effectively meet the new
demands for learning. Do
you agree? If yes, what
are the shortcomings in
your opinion?

35. Have you tried any of
the new approaches?
Can you share
examples of what
worked and did not?

36. Learning Cage View
• Wont be easy due to ADDIE legacy but
this is an opportunity to significantly
adapt the way we design and develop.
• Quick gains can be in Needs Analysis
and Initial Design – Fit into ADDIE
without too much disruption.
• But it is not easy it requires skills and
mindset to use Agile. Not done will it can
be a mess and stressful.

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