A step by step process for good business planning,management,marketing and improvement for a small business.

1. 10
Things
you can
do

2. One
Outline what you want to do
Make a
 Business plan
 Work plan
 Marketing plan
 Any plan you need

3. .
Have a suitable location
 Where customers can easily access
products or services
 On the internet
 At home
 In a business area
Two

4. Three
Believe that this business will
succeed.
 Avoid having negative conversations
about your business.
 Talk to people who believe in your
business.
 Be focused.

5. Four
Have a good contact and
respond promptly
 A telephone no.
 An e-mail address.
 Any contact that customers can easily
connect with you to make enquiries.
 Have suitable working hours that both
you and the customer are comfortable
with.

6. Five
Find the right people to work
with
 Find experts for every position.
 Choose as many as you need and can
afford.
 Find out the best payment plan that suits
both parties.

7. Number six
Advertise your company to reach all
categories of customers
Do
 Print advertising
 On -line advertising on related websites
 Outdoor advertising on billboards
 Radio commercials and
 TV commercials
 Sponsor events etc.

8. Seven
Find ways to network with
partners in your industry .
 Attend trade shows
 Participate in conferences

9. Eight
Give free consultation when
you can. It may pay off later.
 Join social websites like
facebook, twitter, linkedin, etc
 Share information on the
business
 Respond to relevant comments
and questions

10. Nine
Contact clients after the
service to know what they
think.
 This is to help assess your
performance.
 Let your surveys have gift rewards

11. Ten
Reward loyal customers.
 Let it be periodical
 Let it some be linked to an
amount purchased
 Let some be for just staying as a
customer.

12. Review your plan periodically
Make relevant changes and
updates
 Have periodical meetings with
stakeholders to brainstorm.
 Receive every comment first and
ask questions later.
 Compile the relevant information
after brainstorming and asking
questions.
 Update the original plan