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Business Characteristics
What is a Business?
 Organization that produces or
distributes a good or service for profit
 Profit – difference between a
business’ revenue (income) and
expenses (costs)
Business Activities
 Each business participates in at least
three major activities
1. Production – making a product or
producing a service
 Manufacturing firms – produce goods (ex.
Ford Motor Company)
 Service firms – provide assistance to
accomplish specialized needs (ex. doctor,
real estate agent)
Business Activities (cont’d)
2. Marketing – how goods and services
are exchanged between producers
and consumers
3. Finance – money matters involved in
running a business
Types of Businesses
1. Industrial – produce goods used by
other businesses or organizations to
make things (ex. company that
produces medical products that are
used by hospitals)
 Industrialized nations (ex. U.S., Japan,
Germany) produce thousands of products
compared to the number of products
produced by third world nations
 Third world nations – few manufacturing
firms and relatively poor
Types of Businesses (cont’d)
2. Commercial – engaged in one of the
following activities
 Marketing (ex. wholesalers and retailers)
 Finance (ex. banks and investment
companies)
 Services (ex. doctors, fitness facilities,
and lawn care) – intangible products
that use primarily labor to satisfy
consumer needs
Industry
 Refers to all businesses within a category
 The Occupational Outlook Handbook breaks
down industries by occupations
 Ex. Business and Financial Operations
Occupations
 Click on this link to see the number of people
employed in certain occupational categories and
the individual occupations under each category
As Business Changes
 Constantly changing
 Businesses have advanced in many ways
 Ex. computers, used for many key business
functions
 Countries have become more industrialized
 Ex. U.S now purchases many goods from other
countries
 Growth in certain industries
 Ex. Services and retail trade has grown, while
wholesale trade and manufacturing has
remained unchanged
Effectiveness and Efficiency
 Effectiveness – making the right
decisions about what products or
services to offer customers and how
to produce and deliver them
 Efficiency – producing needed goods
and services quickly and at low cost
 Good managers focus on both
Achieving Effectiveness
 Knowing what your customers want
 Choice has increased over the years
 Domestic goods – products made by firms in the
U.S.
 Foreign goods – products make by firms in other
countries
 Information is gathered about customers to
determine what they like – market research
 Also want high quality products
 Total quality management (TQM) – commitment
to excellence that is accomplished by teamwork
and continual improvement
Achieving Efficiency
 Measure by output –
quantity produced within
a given time
 Productivity – producing
the largest quantity in
the least amount of time
by using efficient
methods and modern
equipment
Achieving Efficiency (cont’d)
 Three ways
 Specialization of effort – workers learn a
specific skill/task (Ex. Dell Computers –
putting the hard drive into the computer)
 Mass production – effectiveness can also be
improved this way; using up-to-date
equipment and assembly line methods to
produce large quantities of identical goods
 Better technology and innovation
 Reorganization of the company
Gross Domestic Product
 Often referred to as the GDP
 First measure of a nation’s economic
wealth
 Total market value of all goods and
services produced in a country in a
year
 Click this link to see a ranking of the
GDP for the U.S. and other countries
around the world
Individual Well-Being
 Second measure of a nation’s wealth
 GDP helps in judging the overall growth of
an economy; tells little about the economic
worth of individuals
 Increase income improves the level of living
of an average family
 Ex. number of families living in home they own,
number of adults receiving education after high
school
Entrepreneurship
 Entrepreneur – starts, manages, and
owns a business
 Growth of business within the U.S.
resulted from
 Individuals wanting to own their own
businesses
 Easy to start a business
Small Business
 Any business that is operated by one
or a few individuals
 Few small businesses produce goods
since it is costly
 Many are one-person or family
operations
 Examples – restaurants, gas stations,
consultants working from home with
the use of a computer
Franchise Business
 Franchise – legal agreement in which a distributor
buys the right to sell the franchising company’s
product or service under the company’s name and
trademark
 Examples – Subway, Bruster’s
 Franchisor – parent company of a franchise
agreement that provides the product or service
 Franchisee – distributor of a franchised product or
service
 5 to 10 percent of franchised businesses fail; much
lower than non-franchised businesses
Risks of Business Ownership
 Success depends on managerial
effectiveness
 Risk is the possibility of failure
 Competition from other businesses
 Changes in prices
 Changes in style
 Competition from new products
 Changes that arise from economic
conditions
Causes of Business Failures
 Almost two-thirds of businesses fail from
economic causes
 Industry weakness, low profits, and low sales
 Other causes of business failure include
 Finance causes (ex. expenses/debts)
 Disaster and fraud (ex. hurricanes/theft)
 Neglect causes (ex. poor work habits)
 Strategy causes (ex. overexpansion)
 Experience causes (ex. inadequate planning)
Intrapreneurship
 Intrapreneur – employee who is given
funds and freedom to create a special unit
or department within a company in order to
develop a new product, process, or service
 Largest corporations provide these types of
opportunities; valuable employees provide
the company with innovative products and
services
 Example of Company – 3M that makes
Post-It Notes
Reference
Evarard, Kenneth E., Burrow, James L.
(2001). Business Principles and
Management. Mason, OH: South-
Western.

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Unit 1 Forms of Ownership

  • 2. What is a Business?  Organization that produces or distributes a good or service for profit  Profit – difference between a business’ revenue (income) and expenses (costs)
  • 3. Business Activities  Each business participates in at least three major activities 1. Production – making a product or producing a service  Manufacturing firms – produce goods (ex. Ford Motor Company)  Service firms – provide assistance to accomplish specialized needs (ex. doctor, real estate agent)
  • 4. Business Activities (cont’d) 2. Marketing – how goods and services are exchanged between producers and consumers 3. Finance – money matters involved in running a business
  • 5. Types of Businesses 1. Industrial – produce goods used by other businesses or organizations to make things (ex. company that produces medical products that are used by hospitals)  Industrialized nations (ex. U.S., Japan, Germany) produce thousands of products compared to the number of products produced by third world nations  Third world nations – few manufacturing firms and relatively poor
  • 6. Types of Businesses (cont’d) 2. Commercial – engaged in one of the following activities  Marketing (ex. wholesalers and retailers)  Finance (ex. banks and investment companies)  Services (ex. doctors, fitness facilities, and lawn care) – intangible products that use primarily labor to satisfy consumer needs
  • 7. Industry  Refers to all businesses within a category  The Occupational Outlook Handbook breaks down industries by occupations  Ex. Business and Financial Operations Occupations  Click on this link to see the number of people employed in certain occupational categories and the individual occupations under each category
  • 8. As Business Changes  Constantly changing  Businesses have advanced in many ways  Ex. computers, used for many key business functions  Countries have become more industrialized  Ex. U.S now purchases many goods from other countries  Growth in certain industries  Ex. Services and retail trade has grown, while wholesale trade and manufacturing has remained unchanged
  • 9. Effectiveness and Efficiency  Effectiveness – making the right decisions about what products or services to offer customers and how to produce and deliver them  Efficiency – producing needed goods and services quickly and at low cost  Good managers focus on both
  • 10. Achieving Effectiveness  Knowing what your customers want  Choice has increased over the years  Domestic goods – products made by firms in the U.S.  Foreign goods – products make by firms in other countries  Information is gathered about customers to determine what they like – market research  Also want high quality products  Total quality management (TQM) – commitment to excellence that is accomplished by teamwork and continual improvement
  • 11. Achieving Efficiency  Measure by output – quantity produced within a given time  Productivity – producing the largest quantity in the least amount of time by using efficient methods and modern equipment
  • 12. Achieving Efficiency (cont’d)  Three ways  Specialization of effort – workers learn a specific skill/task (Ex. Dell Computers – putting the hard drive into the computer)  Mass production – effectiveness can also be improved this way; using up-to-date equipment and assembly line methods to produce large quantities of identical goods  Better technology and innovation  Reorganization of the company
  • 13. Gross Domestic Product  Often referred to as the GDP  First measure of a nation’s economic wealth  Total market value of all goods and services produced in a country in a year  Click this link to see a ranking of the GDP for the U.S. and other countries around the world
  • 14. Individual Well-Being  Second measure of a nation’s wealth  GDP helps in judging the overall growth of an economy; tells little about the economic worth of individuals  Increase income improves the level of living of an average family  Ex. number of families living in home they own, number of adults receiving education after high school
  • 15. Entrepreneurship  Entrepreneur – starts, manages, and owns a business  Growth of business within the U.S. resulted from  Individuals wanting to own their own businesses  Easy to start a business
  • 16. Small Business  Any business that is operated by one or a few individuals  Few small businesses produce goods since it is costly  Many are one-person or family operations  Examples – restaurants, gas stations, consultants working from home with the use of a computer
  • 17. Franchise Business  Franchise – legal agreement in which a distributor buys the right to sell the franchising company’s product or service under the company’s name and trademark  Examples – Subway, Bruster’s  Franchisor – parent company of a franchise agreement that provides the product or service  Franchisee – distributor of a franchised product or service  5 to 10 percent of franchised businesses fail; much lower than non-franchised businesses
  • 18. Risks of Business Ownership  Success depends on managerial effectiveness  Risk is the possibility of failure  Competition from other businesses  Changes in prices  Changes in style  Competition from new products  Changes that arise from economic conditions
  • 19. Causes of Business Failures  Almost two-thirds of businesses fail from economic causes  Industry weakness, low profits, and low sales  Other causes of business failure include  Finance causes (ex. expenses/debts)  Disaster and fraud (ex. hurricanes/theft)  Neglect causes (ex. poor work habits)  Strategy causes (ex. overexpansion)  Experience causes (ex. inadequate planning)
  • 20. Intrapreneurship  Intrapreneur – employee who is given funds and freedom to create a special unit or department within a company in order to develop a new product, process, or service  Largest corporations provide these types of opportunities; valuable employees provide the company with innovative products and services  Example of Company – 3M that makes Post-It Notes
  • 21. Reference Evarard, Kenneth E., Burrow, James L. (2001). Business Principles and Management. Mason, OH: South- Western.