Traits required for Project Manager to fulfilling his assigned tasks through his team members in an aligned manner.

1. Interpersonal Skills and
Project Management
Because I'm the CEO, and I think it can be done.
Steve Jobs

2. Ali Mazhar Zaidi
• Self Awareness and Personalities
Khurram Shakeel
• Leadership and Communication
Umer Siddiqui
• Motivation and Team building
Zeeshan Raza
• Influencing and Decision making
Noman Qureshi
• Negotiation and Cultural Awareness

3. Do you really think you can be an
effective project manager without
effective interpersonal skills?

4. Keep Thinking!
Because It’s Not going to Work!

5. Project
Management
Manager

6. Leader
Motivator
Communicator
Decision
Maker
Project
Manager
Influencer
Negotiator

7. Self Awareness
First keep the peace within yourself, then you can also bring peace to
others.
Thomas a Kempis

8. Strength
Attitudes
Weaknesses
Values
Biases
Perceptions

9. Agreeable
Extrovert
Personality
Conscientious
Emotionally
stable

10. Leadership
A leader is the one who knows the
way, goes the way, and shows the
way.
John C. Maxwell

11. Honesty
Confidence
Ability to
Delegate
Leader
Communication
Sense of
Humor
Commitment
Ability to
Inspire

12. What does leader usually do?
Lead the project team members and stakeholders toward a common project goal
Ability to get things done through the project team members
Effective leadership: RESPECT & TRUST
Project initiation: communicate, motivate and inspire project team
All phases: maintain the vision, strategy and communications
Evaluate performance of the project team.

13. Communication
“The most important thing in
communication is hearing what isn’t said”
Peter Drucker

14. Project managers should communicate
Right
Information
To the right
Person
At the right
time
At the right
place
Using the
right format

15. Project Managers should
•Identify communication channels
•Information need to provide
•Information need to receive
•Communicate effectively

16. Non Verbal Communication
What you do speaks so loudly that I cannot
hear what you say.
Ralph Waldo Emerson

17. Motivation
Don’t let your motivation burnout!

18. Job satisfaction
Challenging work
Sense of accomplishment
Achievement and grow
Sufficient financial compensation
Rewards and recognition
Motivation values

19. Esteem
Self
actualization
Social
Safety
Physiological
Maslow's hierarchy of needs

20. Team Building
The secret to success is good leadership, and
good leadership is all about making the lives
of your team members or workers better.
Tony Dungy

21. Team Building
Tasks:
Processes:
• Establish goals
• Define and negotiate roles & procedures
• Communication
• Conflict management
• Motivation
• Leadership

22. Team Building
Why?
Process of helping project team members
working towards common project goals
Designed for improving project team
performance
Result of good leadership and good team
building is teamwork
Promoting trust and open communication
Team building is ongoing process

23. Influencing
A teacher affects eternity; he
can never tell where his influence
stops.
Henry Adams

24. Influencing Lead by example, and follow through
with commitments
Clarify how a decision will be made
Use a flexible interpersonal style, adjust
the style to the audience
Apply your power skillfully and cautiously
Think of long-term collaboration

25. Decision making
“Whenever you see a successful business, someone
once made a courageous decision.”
Peter F. Drucker
“It's up to you, not fate.” ― David Leviathan

26. Decision making styles
Command
Consultation
Consensus
Coin flip
(random)

27. Decision making Factors
Time
constraints
Trust
Quality
Acceptance

28. Decision making process
Evaluation
of the
Outcome
and Process
Solution
Evaluation
Planning
Solution
Action
Planning
Problem
Definition
Problem
Solution
Generation
Ideas to
Action

29. Political and culture awareness

30. Political
awareness:
Skillful use of politics and power helps
in project success
Ignoring or avoiding politics and
inappropriate use of power lead to
difficult projects
Follow the established process
Stakeholder management

31. Culture differences
Language
Religion
Customs
Rituals
Business
meeting
etiquette

32. Culture
Awareness
can
Promote leadership development through
understanding and learning
Reduce conflict through understanding of
culture
Enhance self confidence in dealing with
diversity
Build coping skills for dealing with negative
emotions
Reduce individual stress by promoting
understanding and acceptance.
Promote ethical practices by providing
support and facilitating awareness.

33. Negotiations
Negotiation means getting the best of your opponent.
Marvin Gaye

34. Negotiation
Negotiation is a strategy to get other
parties to reach an agreement
It is an integral part of project
management
It increases the probability of project
success.

35. Negotiating in project management
Negotiation during the project life cycle
Analyzing and negotiating with stakeholders
Power and politics
Project constraints during negotiation
Negotiating collaboratively

36. Win-Win Negotiation Steps
Focus on
common
project goals
Establish
rapport and
relationships
Understand
what motivates
the
stakeholders
Understand the
Win-Win options
Practice and
Practice
Emphasis on the
consensus
Analyze the
outcome and
risks
Summarize and
document
what have
been agreed.
Confirmation of
the agreement