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1. How to master full listening skills? HR Key Functions

2. Listening skills are essential for the quality of your life and business as well as reading, writing and speaking skills. HR Key Functions

3. Most people spend at least 45% of communication time listening Most people listen to and understand only about a fourth of what is being communicated HR Key Functions Listening Facts:

4. Listening Facts: Listening is the most used of all communication skills Listening is the least developed of all communication skills Listening is tied to effective leadership HR Key Functions

5. Cultivate your ability to listen # Interest: At first you should show your interest to the speaker. Don’t let you be distracted by other materials, people or events. HR Key Functions

6. Cultivate your ability to listen # Let the talker feel free to talk: Stop chatting and watch the speaker straight in the eyes. # Be patient: Allow the presenter to speak slowly, don’t interrupt him/her and try to nod when you feel you know what he or she is talking about. HR Key Functions

7. Cultivate your ability to listen # Separate the facts from speaker’s opinion! # Ask questions! Questions are important to gain more information on the topic before you finally meet a conclusion. # Be careful of criticizing the speaker, his or her outfit, shoes, appearance. HR Key Functions

8. Cultivate your ability to listen # If you disagree on one topic, be very careful how you act! Don’t spend more than 7-8 minutes in arguments. In a positive way tell your opinion and enhance it with an example but do not overreact and don’t be emotional. Hold your temper! HR Key Functions

9. Cultivate your ability to listen # Be aware of body language! Keep eye contact while listening or speaking HR Key Functions

10. Try using these simple rules and you will be amazed how many information you can gather. To analyze a situation and to find a solution you need information. Knowledge and information are the most powerful tools in our society.Utilize those techniques and results and profit will follow. HR Key Functions