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@kagray
Kathy Gray
@polepositionmkg
SMART SOCIAL MEDIA
SMART SOCIAL MEDIA @polepositionmkg @kagray
Avoid social media ADD
SQUIRREL!?!
SMART SOCIAL MEDIA @polepositionmkg @kagray
Create a social media strategy
4
@kagray
Kathy Gray
@polepositionmkg
DEFINE YOUR GOALS
SMART SOCIAL MEDIA @polepositionmkg @kagray
Create SMART social media goals
Specific
Measurable
Attainable
Results-based
Time-based
DEFINE YOUR GOALS
SMART SOCIAL MEDIA @polepositionmkg @kagray
Bad Goal: Collect fans like beanie babies
DEFINE YOUR GOALS
SMART SOCIAL MEDIA @polepositionmkg @kagray
Better Goal: Consistently respond to
questions and feedback within 1 hour.
DEFINE YOUR GOALS
8
@kagray
Kathy Gray
@polepositionmkg
KNOW YOUR AUDIENCE
SMART SOCIAL MEDIA @polepositionmkg @kagray
Define your ideal customers’ demographics
KNOW YOUR AUDIENCE
SMART SOCIAL MEDIA @polepositionmkg @kagray
Define their goals & challenges
KNOW YOUR AUDIENCE
SMART SOCIAL MEDIA @polepositionmkg @kagray
Define their interests
KNOW YOUR AUDIENCE
SMART SOCIAL MEDIA @polepositionmkg @kagray
Define which social networks they use
KNOW YOUR AUDIENCE
SMART SOCIAL MEDIA @polepositionmkg @kagray
Create profiles for each target customer
KNOW YOUR AUDIENCE
DEMOGRAPHICS
Location: Midwest states
Age: Mid-30s to 40s
Education: College graduate
Work: Works outside the home
GOALS/CHALLENGES
• Finding more time to spend with family
• Finding more time to enjoy the outdoors/get out
from behind the computer
INTERESTS
• Light outdoor activities
• Gardening
• Family
• DIY home decorating projects
SOCIAL NETWORKS
• FACEBOOK, PINTEREST, INSTAGRAM
14
@kagray
Kathy Gray
@polepositionmkg
CREATE A TACTICAL PLAN
SMART SOCIAL MEDIA @polepositionmkg @kagray
Outline tactics to achieve your goals
CREATE A TACTICAL PLAN
Goal: Consistently respond to
questions and feedback within 1 hr.
Tactic 1: Set up and monitor
Twitter keyword searches to find
brand/product mentions.
Tactic 2: Implement Pin Alerts to
receive notification when someone
has pinned an item from your
website.
Tactic 3:…
Thank You!
Kathy Gray
email: kathy@polepositionmarketing.com
twitter: @kagray
website: www.polepositionmarketing.com

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Smart Social Media: Building Your Social Media Strategy

  • 2. SMART SOCIAL MEDIA @polepositionmkg @kagray Avoid social media ADD SQUIRREL!?!
  • 3. SMART SOCIAL MEDIA @polepositionmkg @kagray Create a social media strategy
  • 5. SMART SOCIAL MEDIA @polepositionmkg @kagray Create SMART social media goals Specific Measurable Attainable Results-based Time-based DEFINE YOUR GOALS
  • 6. SMART SOCIAL MEDIA @polepositionmkg @kagray Bad Goal: Collect fans like beanie babies DEFINE YOUR GOALS
  • 7. SMART SOCIAL MEDIA @polepositionmkg @kagray Better Goal: Consistently respond to questions and feedback within 1 hour. DEFINE YOUR GOALS
  • 9. SMART SOCIAL MEDIA @polepositionmkg @kagray Define your ideal customers’ demographics KNOW YOUR AUDIENCE
  • 10. SMART SOCIAL MEDIA @polepositionmkg @kagray Define their goals & challenges KNOW YOUR AUDIENCE
  • 11. SMART SOCIAL MEDIA @polepositionmkg @kagray Define their interests KNOW YOUR AUDIENCE
  • 12. SMART SOCIAL MEDIA @polepositionmkg @kagray Define which social networks they use KNOW YOUR AUDIENCE
  • 13. SMART SOCIAL MEDIA @polepositionmkg @kagray Create profiles for each target customer KNOW YOUR AUDIENCE DEMOGRAPHICS Location: Midwest states Age: Mid-30s to 40s Education: College graduate Work: Works outside the home GOALS/CHALLENGES • Finding more time to spend with family • Finding more time to enjoy the outdoors/get out from behind the computer INTERESTS • Light outdoor activities • Gardening • Family • DIY home decorating projects SOCIAL NETWORKS • FACEBOOK, PINTEREST, INSTAGRAM
  • 15. SMART SOCIAL MEDIA @polepositionmkg @kagray Outline tactics to achieve your goals CREATE A TACTICAL PLAN Goal: Consistently respond to questions and feedback within 1 hr. Tactic 1: Set up and monitor Twitter keyword searches to find brand/product mentions. Tactic 2: Implement Pin Alerts to receive notification when someone has pinned an item from your website. Tactic 3:…
  • 16. Thank You! Kathy Gray email: kathy@polepositionmarketing.com twitter: @kagray website: www.polepositionmarketing.com