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iNeighbour TV	



            Participatory design of a social TV
            application for senior citizens
                      the iNeighbour TV project
            	



            Jorge Ferraz de Abreu   DeCA | CETAC.MEDIA (pólo aveiro)
            Pedro Almeida
            João Afonso
            Telmo Silva
            Ricardo Dias
iNeighbour TV	




agenda        Context            . the elderly –some issues
              Project            . objectives
                                 . conceptual model of the application
              Particip. Design   . objectives
                                 . results
              Look and feel      . all existent modules

              Next steps         . of this research
iNeighbour TV	





contextualization
iNeighbour TV	



              decrease on social interaction
the elderly
some issues



                                      probably higher in…




              non rural areas
iNeighbour TV	



              social isolation
the elderly
some issues




                                 too much TV
iNeighbour TV	



              complex medical prescriptions
the elderly
some issues




                                      memory problems
iNeighbour TV	





the iTV
      application
iNeighbour TV	



               at work
R&D goal
ageing well


                          in the community




               at home!
iNeighbour TV	




project
objectives



               promote health care and social interaction
                         among senior citizens
                     their relatives and caregivers

                         - through television -
iNeighbour TV	




conceptual
model




support to daily   . medication reminder system
activities         . access to useful information
                   . communicate via audio, text or SMS using the TV set

promote            . identity other persons by interest or proximity
sociability        . check what their friends are watching
                   . receive invitations to volunteer activities…
iNeighbour TV	





the participatory
design approach
iNeighbour TV	



              conceptualization        specification
process
chain



              participatory design   implementation
iNeighbour TV	




participatory
design
                User Interface             Top features
validation      iconography (a)      (a)

objectives                   H (b)         (b)
                navigation
                             V (c)   (c)



                typography (d)       (d)

                transparency (e)     (e)
iNeighbour TV	




participatory       17 participants:
design              -  54 to 72 years old

PROCESS
                            interviewer at their homes
                            - small script
                            - observation table
iNeighbour TV	




participatory
design          icons
RESULTS

                Info and Health   . need for improvements
                The remaining     . complete review
iNeighbour TV	




participatory
design          navigation
RESULTS

                H. versus V.   . no relevant preference
                Remote         . 45% look at the remote while
                               pressing the buttons
iNeighbour TV	




participatory
design          font size
RESULTS

                12 to 14 points   . completely rejected
                16 points         . best trade off
iNeighbour TV	




participatory
design          transp.levels
RESULTS

                85% to 100%       . lowest value
                background        . 64% - video did not cause any problem
                personalization   . right option
iNeighbour TV	




participatory
design          top features
RESULTS

                Presented set   . Good acceptance
iNeighbour TV	





the actual
    look and feel
iNeighbour TV	



Login
Community
Communication
Information
Health
Leisure
Placard




                Friends . see who is online
                        . know what they are watch.
                        . make audio calls
iNeighbour TV	



Login
Community
Communication
Information
Health
Leisure
Placard




                Profile . change users status
                        . define interests and skills
                Search . by name + interests
iNeighbour TV	



Login
Community
Communic.
Information
Health
Leisure
Placard




                Calls   . other ineighbour TV users
                        . + telephone numbers
                Text    . send and receive txt msg + SMS
iNeighbour TV	



Login
Community
Communication
Information
Health
Leisure
Placard




                weather. forecast and alerts
                       . suggestions for creating events
                tides . on current location
iNeighbour TV	



Login
Community
Communication
Information
Health
Leisure
Placard




                MRS    . medical prescription plan with instructions
                       . reminders
                Admin. . appointments + med. exams + pharmacies
iNeighbour TV	



Login
Community
Communication
Information
Health
Leisure
Placard




                Events . see a list of existent events + create events
                       . respond to invitations
                Calendar
iNeighbour TV	



Login
Community
Communication
Information
Health
Leisure
Placard



                News . “wall” with users’ activities
                Aggreg. . medical prescription plan
                        . events
iNeighbour TV	





next steps
iNeighbour TV	





                   a field trial

                        real users

                               3 months
iNeighbour TV	



            Thank you!


            Q&A
            	



            Jorge Ferraz de Abreu   DeCA | CETAC.MEDIA (pólo aveiro)
            Pedro Almeida
            João Afonso
            Telmo Silva
            Ricardo Dias

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Participatory design of a social TV application for senior citizens - the iNeighbour TV project