“Future Prospects & Best Practices for Reference 2.0.” part of the “Next Gen Digital Reference Tools” program at Computers in Libraries 2009. March 31, 2009.
Also on flickr at http://www.flickr.com/photos/joeydigits/sets/72157616424615364/
1. Next Gen Digital Reference Tools Joe Murphy [email_address] Future Prospects & Best Practices for Reference 2.0 Computers in Libraries 3/31/09 Computers in Libraries 2009