2. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON FOR TODAY WHY USE A SEARCH COMPANY WHAT SETS US APART ESI compared to OTHERS About Us Our Team OUR FLOW PROCESS The Search Assignment Recruitment Campaign Preparation and Interview Finalizing and Post Closing Timeline FINANCIALS BENEFITS FOR CLIENTS Why Work with Us Exclusively Code of Ethics References CONTACT
3. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON WHY USE A SEARCH COMPANY? Avoid the headaches and heartaches of recruiting Search firms ensure that a potentially long and difficult process is streamlined and done right Save costs associated with hiring poor performers Hiring a poor performer who is slow to learn the job, does not fit the company culture and is not promotable dwarfs all costs involved in recruiting Better utilize your HR Department Search firms relieve the burden on HR and provide special expertise that may not be available internally Stay away from the “Needle in a Haystack” dilemma The Executive search firm can best identify candidates with a unique mixture of characteristics via it’s resources and research department Preclude directly confronting your competitors Search firms explore all possible candidates within a client’s industry, including those who might be working for competitors
4. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON WHAT SETS US APART
5. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON ABOUT US REPUTATION Over 33 years of experience Recognized by others as ‘leading edge’ search company Uphold high sense of integrity and flawless honesty Superior professional services with pride and creativity Respect and acceptance of other individuals’ differences BUSINESS – Global Search Company 20% US 50% Asia Pacific 30% in Europe, the Middle East, South & Central America Primarily Exclusive Retained Search Assignments PLACEMENTS Corporate, GM’s, Division and Department Heads 90% passive (currently employed) candidate placements GLOBAL REACH – ESI Team and Offices Corporate – Orlando FL Remote – Rome, Phuket, Boca Raton New – HK, Berlin, Singapore, Gold Coast, Barcelona, Bangkok
6. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR TEAM Manya Delony Vice President Fredrik Nyborg President Boca Raton Bernd K. WosgienPresident / CEO Simon Thompson Senior VP Rubina Calella Account Executive Peter Schatzmann PresidentPhuket Stefano BiscioniPresident Rome Holger FrohlichVice President John S. LohrVice President Pauline Ho VP Global Finance Shally Wong Client Support Solan Cheng Finance Manager Humberto Acosta Global IT Operations Piyamard ChotsripanpornClient Support
7. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR TEAM ESI Strategic Partnership Alliances Deborah Townsend Immigration Law John FinniganEmployment Law Dr. Douglas N. Jackson Psychometric Testing Rudy Muenster European Advisor Reto Torriani Domestic USA / ASIA Peter JentesASIA / PACIFIC Fred H. Honda, CHA Hawaii Patrick WillisAdvisory Board Claudio Burgalossi High Italian Cuisine Ian BaxterDomestic USA David Branson Vacation Ownership Christophe Meger CEO - At Sunrise RaoulSudreGlobal Spa Operation Tilden L. SowdonFamily Financial Advocate Scott Webster Culinary Advisor
26. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS RECRUITMENT CAMPAIGN ESI Proprietary Database QUERY Search database contining information on 10,000 + hospitality professionals for matching candidates Candidate Search Contact and review 20 to 60+ possible candidates Approach passive and hidden candidates from top companies Shortlisted Candidates Narrow search by focusing on three criteria: Appropriate background Willingness to change jobs for the opportunity Goals in line with the clients’ both short and long term Gather career information including: Updated resume and resume “Snapshot” References (both listed and unlisted) Publications and major accomplishments Presentation of Shortlisted Candidates to Client Discuss 4-6 potential candidates with client to ensure on target
27. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS PREPARATION AND INTERVIEW Behavior Based Interview (BBI) Conducted by ESI with candidate and recorded Confidential References Unlisted candidate references identified and checked “Finalist” Introduction Document Presentation of 1-2 top candidates including: Why we feel these candidates match Why they are interested Resume and Resume “Snapshot” Face to Face Interview Preparation Briefings conducted with client and candidate before interview Debriefings conducted with client and candidate after interview Discussion on why candidate may or may not fit Addition Searches and References Checked if necessary
28. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS FINALIZING AND POST CLOSING Counter Offers Explained and covered extensively with candidate Compensation Package Negotiated by ESI with candidate Preparation of Candidate for Resignation PRESENT OFFER TO CANDIATE Ensure candidates accepts within 3 work days Follow Up Call candidate on 1st working day to probe for issues/dissatisfaction Monthly Contact Maintain contact with candidate from his/her start date through the first 60-90 days of employment Remain in contact with client to ensure satisfaction with candidates performance Risk Free Guarantee Period ESI will replace candidate at no cost for up to 90 days following first working day (certain conditions apply)
29. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS RECRUITMENT PROCESS TIMELINE 45-90 days (Ideal) RECRUITMENT INTERVIEWS FINALIZING 5th - 7thWeek 1st - 4thweek 8th Week
30. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON FINANCIALS BUSINESS MODEL Exclusive Retainers – best way to work ESI works on a Partial Retainer or an Exclusive Contingency basis. This reinforces to a potential candidate that the client is committed to the search and it attracts top candidates who otherwise may not be responsive. Paid in three equal installments 1/3 down 1/3 after first interview 1/3 after first working day Fees Vary between each search and will be determined before contract is signed
31. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON BENEFITS FOR CLIENTS Why Work with Us Exclusively Avoid Negative Marketplace Perception If you work with several search firms, your company will be represented in different ways. Ensure Your Credibility with Candidates When a star candidate is approached by several people about the same job opportunity, your company loses credibility and the candidate loses interest and declines. Maintain Accountability and Confidentiality When several search firms are involved, nobody is held accountable and confidentiality becomes grey. Your Search Assignment is our Top Priority When you engage several search firms, chances are they will pitch your star candidate to several clients. They will focus on the highest bidder rather than your vested interests. Step by Step Understanding of the Process Other companies will not take the time to customize the experience and ensure your understanding throughout the search. We will walk you through our process so you understand and are comfortable with everything we do to find you the best candidate. Peace of Mind and Security Once you have hired the candidate we have presented, this candidate will become off-limits for us to recruit again as long as he/she is in your employment. You will not get this peace of mind if you use multiple search firms. Receive Top Talent We pick high performing talent who have a major impact on revenue production and profitability of the company and it’s owners and tend to move up several levels. Few others in the industry can lay stake to such claims.
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33. In the execution of all Search Assignments for our clients, we pledge that we will be:
35. JUST– support equal opportunity in employment and objectively evaluate all qualified candidates
36. HONORABLE – avoid, or resolve through disclosure and waiver, conflicts of interest
37. LOYAL – serve our clients exclusively and protect their interests at all times when performing assignments
38. SECURE – respect confidential information entrusted to ESI by clients and candidates
39. COMPETENT– perform all search consulting assignments with an appropriate degree of knowledge, thoroughness and urgency
40. TRANSPARENT– conduct our business activities with the utmost of integrity and avoid conduct that is deceptive and misleading
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42. ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON CONTACT My Contact Information John S. Lohr Vice President Talent Acquisition 733 N. Magnolia Ave Orlando FL, 32803 USA Email: jlohr@esiglobal.com +48 726 702 854 (current contact number) Please visit us at www.esiglobal.com
