Recommendation for Jerome Holland Dear Hiring Manager: I was initially impressed with Jerome Holland’s wealth of knowledge, analytical skills and professional demeanor when I joined the Nike Memphis Technology team as manager over 15 years ago. During the 10 years Jerome reported to me (I have since moved on to a different department), he consistently demonstrated all of these qualities and more, and I heartily endorse him for any business analyst or project team member position. Jerome is reliable, dedicated and optimistic. His business knowledge, analytical skills, and enthusiastic embrace of change are unparalleled, and it is because of his excellence in these areas that he was asked repeatedly to join cross-region and cross-functional strategic project teams. As an SAP regional super user and a MARC (Red Prairie) WMS project team member, Jerome was responsible for validating key processes and system design, developing systems business scenarios, report design and testing, script development and business process testing. He was the subject matter expert during end user classroom training and expertise support after implementation. Of particular value to me as technology manager and project manager was Jerome’s team player mind-set, ability to work with minimal supervision and unwavering commitment to exceeding customer expectations. He multitasks effectively and is able to handle the variety of assignments in his workload. He consistently met or surpassed expected results, whether working as production support business analyst or project team business analyst. Jerome is a hardworking, top-performing technology professional. I often received unsolicited praise from customers commending Jerome’s outstanding level of service, professionalism and follow-through. He has my highest recommendation. Sincerely, Gloria Wells Business Continuity Manager (former Technology Manager) Nike TN, Inc. Gloria.Wells@Nike.com 901.547.8143