CIO Conference In Calgary, AB Canada

1. Remote Communications CIO Conference May 16-17, 2011 Calgary, Alberta Managed Cloud Services Balancing Availability, Performance and Security in a Hybrid Cloud Environment Jeff Holden Vice President, Energy & Utilities Marlabs, Inc.

2. Agenda

4. Headquartered in Piscataway, NJ

6. Public Sector

7. Healthcare & Life Sciences

8. Energy & Utilities

9. Airlines & Logistics

11. IBM, MSFT, Oracle

12. Dell, HP

13. IBI, QlikView, Teradata, MicroStrategy

16. Application Development

17. Application Maintenance & Support

18. Migration & Modernization

19. Knowledge Management

20. Collaboration

21. Application Portfolio Management

22. Strategy & Needs Analysis

23. Evaluation & Selection

24. Customization & Implementation

25. Maintenance & Support

26. Maturity Assessment & Solution Blueprint

27. Data Warehousing

28. ETL, Reporting & Analytics

29. Test Process Consulting

30. Functional Testing

31. Non-Functional Testing

32. Test Automation

33. End User Computing

34. Enterprise Data Center Services

35. Remote Infrastructure Services

36. Information Security Services

37. Cloud Services

42. Server Virtualization

43. Desktop Virtualization

44. Storage

45. WAN

46. FirewallMobility Corporate Custom Apps Office/ Productivity Apps Corporate OTS Apps Sys Admin / Monitor / Manage / Maintain Database IaaS Compute (Infrastructure-as-a-Service) CPU RAM DISK Network Based on NIST Definitions

47. Infrastructure-as-a-Service TRADITIONAL INFRASTRUCTURE INFRASTRUCTURE AS A SERVICE MODERATE TO HEAVY UTILIZATION LOW UTILIZATION HIGHLY AUTOMATED LITTLE TO NO AUTOMATION IT’S ALL ABOUT EFFICIENCY LOW SERVER TO IT STAFF RATIO HIGH SERVER TO IT STAFF RATIO STATIC DEPLOYMENT FOR PEAK SCALE DYNAMIC DEPLOYMENT FOR BALANCE FULLY PHYSICAL PHYSICAL AND VIRTUAL DIFFICULT PATH TO PAAS AND PUBLIC CLOUD PATH TO PAAS AND PUBLIC CLOUD

49. E-Mail

50. ERP

51. CRM

52. Collaboration

53. HRM

54. ECMSys Admin / Monitor / Manage / Maintain Database Compute CPU RAM DISK Network Based on NIST Definitions

55. Platform-as-a-Service TRADITIONAL PLATFORM PLATFORM AS A SERVICE APPLICATION SERVER, VMNETWORK, STORAGE, APP MAINTAINED FOR YOU PATCH, SERVICE RELEASE, NEW VERSION IT’S ALL ABOUT THE APPLICATION ASSEMBLY REQUIRED READY-MADE SERVICES CUSTOM, INCONSISTENT STANDARDIZED STATIC DEPLOYMENT FOR PEAK SCALE ON-DEMAND SCALE BUILT TO AVOID AND RECOVER FROM FAILURE BUILT TO EXPECT AND WITHSTAND FAILURE

56. The benefits of the cloud are compelling , but what is the right answer for your business? Public, Private, or Hybrid?

57. Public vs Private Cloud No 4% Will your enterprise be pursuing a private cloud computing strategy by 2012? Maybe 20% Yes 76% Gartner, Private Cloud Computing Plans From Conference Polls, Thomas Bittman, 4/30/2010

58. Public vs Private Cloud Neither 11% Don’t know 6% More public 8% More private 75% Through 2012, how will your IT organization invest in cloud computing? Gartner, Private Cloud Computing Plans From Conference Polls, Thomas Bittman, 4/30/2010

59. Public vs Private Cloud Public Cloud Private Cloud Global Delivery Availability Standardization Access to Expertise On-Demand Elasticity Scalability Automation Uniformity Outage Impact Potential Shared Environment Global Delivery Availability Standardization Access to Expertise On-Demand Elasticity Scalability Automation Customization Outage Impact Control Private Environment

60. Hybrid Cloud Hybrid Cloud Public Cloud Private Cloud Global Delivery Availability Standardization Access to Expertise On-Demand Elasticity Scalability Automation Uniformity Outage Impact Potential Shared Environment Global Delivery Availability Standardization Access to Expertise On-Demand Elasticity Scalability Automation Customization Outage Impact Control Private Environment

62. Balanced Use ModelPlaces Systems and Applications appropriately in private and public cloud infrastructures according to key factorsHybrid Cloud

63. Hybrid Cloud On Demand Temp. Storage Core Legacy Systems INTERNET Hosted Private Data Center VPN BI Platform Collaboration Tools Development Env. Web 2.0 Platforms .NET .NET .NET .NET Remote Users / Partners

65. Realistic - Acknowledges that not all IT resources can/should exist in public clouds today -- and some may never exist there.

66. Managed Risk - Manages compliance issues, performance requirements, and security restrictions.

68. Performance Risk A Risk C Risk B Risk B

69. Security Risk A Risk C Risk B Risk B

71. Collaborate with Off-Prem. & Partner Teams

72. “Follow the Sun” support

73. 24X7X365

74. Continuous Monitoring

75. Disaster Recovery

76. Geographic Flexibility

77. Recovery SLA’s

78. Data Privacy

79. Data Security

80. Access Controls

82. Reduced Energy Consumption

83. Simplify end user devices

84. Extend access to all corporate IT assets

85. Virtual office / desktop accessible from anywhere

86. Uniform delivery

87. Increased Utilization

88. Virtualized Provisioning

89. Increase ROI…Lower TCO

90. Platform Standardization

93. Readiness of your organization to embrace the cloud

94. Application compatibility review

95. Review infrastructure needs like hardware, network, security, back up, disaster management etc.

96. Defining SLA requirements.

99. Application Standardization

100. Performance & Scalability Optimization

101. Multi Tenancy Enablement (if applicable)

103. Virtualization

104. Tools Infrastructure

105. Service Delivery Automation

107. Metrics and Reporting

108. SLA Enforcement

109. Response and Escalation Matrix

110. Change Management

113. 3D/4D Modeling

114. Data Intense Preventive Maintenance

116. Rising pressure on maintenance and operating costs

117. Pressure to rationalize and reduce IT procurement

119. Globalization of key partners and vendors

120. Increasingly remote locations

121. Geographically diverse collaboration

123. Need for resource consolidation

124. Linkage between upstream and downstream applications

126. Drive for efficiency

127. Need to share data across geographies

128. Supply chain integration

130. Managed Computing Services

131. Managed Database Service

133. Desktop Virtualization

135. Web Enablement

136. Thin Client Optimization

137. Mobile Application DevelopmentCorporate Office & Data Center .NET .NET 2 Seismic Exploration Sites 2 Active Well Sites .NET .NET

139. Log monitoring and management

140. Interface Management

141. Change control

142. Patch management and upgrades

143. Security and Compliance managementOffice/ Productivity Apps Corporate OTS Apps Sys Admin / Monitor / Manage / Maintain Database Compute CPU RAM DISK Network

145. Active Directory management

146. User / Group management

147. Policy management

148. Patch Management and Upgrades

149. Security & Compliance management

150. Linux Administration Services

151. User Management

152. File system management

153. Log management

154. Security and Compliance managementOffice/ Productivity Apps Corporate OTS Apps Sys Admin / Monitor / Manage / Maintain Database Compute CPU RAM DISK Network

156. User , Objects management

157. Log monitoring

158. Database Operation Services

159. Database Cloning

160. Backup and Recovery

161. Database Optimization Services

162. Performance tuningCorporate OTS Apps Sys Admin / Monitor / Manage / Maintain Database Compute CPU RAM DISK Network

164. Message queue management

165. Mail store management

167. Site management

168. Metadata management

169. Security and ComplianceCPU RAM DISK Network

171. SOA & Integration

172. Managed Application Services

173. Cloud Migration and Management

175. Virtual Desktop (PCoIP)

176. Legacy to Cloud Transformation

177. Mobile Application DevelopmentCPU RAM DISK Network

179. Reduce IT Operational costs

180. 24x7 application support requirements

182. Microsoft SharePoint on Private Cloud

184. vMotion-based Disaster Recovery and Business Continuity

185. Ms Exchange migration and upgrade to 2010

186. MS SharePoint portal with global accessibility

187. 99.99% application availability

189. Reduced Opex

191. 99.9% Uptime of Services

192. Provide 24x7 Application Monitoring

194. Windows Server Management, Backup and Recovery

195. Production Infrastructure and Application Monitoring

196. Remote Database Management

198. Metrics Driven Service Levels

199. VMWare - Virtualized Platform

200. SQL Server 2005 Clustering

201. Google Search Appliance for Faster Search Capabilities

204. Remote Administration of Satellite Offices

206. Windows to Mac Migration

208. Apple Email Support

209. Bi-Directional Data Synchronization between Primary , DR and Satellite Offices using Marlabs Developed Solution

210. Parallels Based Private Cloud

214. Linux Server Management

215. Backup & Recovery

217. ITIL based IT Service Desk Support

218. Linux Administration

219. Amazon EC-2 Maintenance and Monitoring support

222. Do Not Try This at Home…. Partner With a Trusted Advisor SOMEONE WHO: 1 2 3 4 Understands your industry and your business Has IT expertise and the right skill sets for your application pool Can create the right IT solution for your business Lets you focus on what matters most, your business

223. Remote Communications CIO Conference May 16-17, 2011 Calgary, Alberta Thank You Jeff Holden Vice President, Energy & Utilities Marlabs, Inc.