Basic introductory information on management.

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Management 101
Presented by: Jennoa R. Graham, Ph.D.
Friday, September 13, 2013

2.  Management – The skillful use and allocation
of materials, time and human resources
 Subordinate – Under the authority or control
of another person or process
 Leader – One who is in command of others
and sets the vision for organizational goals
 Manager- One who controls resources and
expenses to achieve the organizational goals
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3.  Critical Path – A series of tasks that cannot be
moved or missed for failure of the project;
Point of no return
 Benchmarks – Checkpoints set throughout a
project or task that help to measure
timeliness and accountability for completion
 Stakeholders – Individuals or groups with a
vested interest in the outcome of a newly
implemented project or process
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4.  Workload
 People
 Atmosphere
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6.  Make a Plan
 Identify tasks/projects
 Identify resources
 Human Resources
 Materials
 Costs
 COMMUNITCATE to stakeholders & participants
 Get Organized
 Determine target completion dates
 Determine who does what and when
 Identify critical path
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7.  Direct – Part 1 implementation
 Assign tasks and dates to human resources
 Agreement = Accountability
 Discuss critical path and ways to stay focused
 Monitor – Part 2 implementation
 All resources (human, material, costs)
 Set benchmarks
 Measure progress (charts, graphs, statistics)
 Take IMMEDIATE action on any problems
 COMMUNICATE weekly to stakeholders & participants
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8.  Motivate
 Positive
 Praise publicly
 Reward/Promote
 Negative
 Reprimand privately
 Work at Will
 Support
 Interact
 Guidance/Objectivity
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9.  Empower
 Leverage their knowledge
 Improvements
 Best practices
 Leadership opportunities
 Cross-Functional Training
 Project Management
 Protect
 Communication
 Documentation
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GOSSIP
TRAITOR
NOT-MY JOB
BORING
STAGNANT
CLICKS

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TRUSTWORTHY
OPEN DIALOG
ACCOUNTABILITY
FUN -CELEBTATE
INNOVATIONPARTNERSHIP

12.  Balance workload, people and atmosphere
 Workload
 People
 Atmosphere
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Plan Organize Direct Monitor
Motivate Support Empower Protect
Positive Trustworthy Partnership Innovative

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14.  The American Heritage® Dictionary of the
English Language (2009), Fourth
Edition, Houghton Mifflin Company. Retrieved
September 9, 2013, from
http://www.thefreedictionary.com
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