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INSTRUCTOR:Jen Lund
PHONE:208-794-9407 (call or text)
EMAIL: jenlund@cwidaho.cc
OFFICE: Online via email
OFFICE HOURS:By appt
COMPUTER INFORMATION SYSTEMS &APPLICATIONS
CISA 101 – 3 CREDITS
Fall 2013
Course Description
This course is designed to help students develop the skills to meet the Computer Literacy
requirements for graduation from College of Western Idaho (CWI). This course will provide an
overview of hardware components, operating systems, e-mail, Internet, networks, and
application software.No pre-requisite classes or computer skills are required, but, for students
that are not familiar with computer operating systems and applications, taking the CISA 001
course would be advised.
Course ScheduleFall2013
16-wk session from: 8/26/2013–12/21/2013
Location: Online
Section 024 W Online
!A schedule for the course will be posted on Blackboard.!

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CWI recognizes and advocates the critical need for computer literacy. Basic computer literacy at
CWI is defined as a demonstrated ability to use technology to access, manipulate, evaluate, use,
and present information.
Any students graduating with an associate degree (AA, AS, and AAS) must demonstrate
computer competency before they graduate, and it is strongly suggested that such proficiency
be demonstrated within the first 15 credit hours of coursework.
Students must demonstrate competency in four areas: operating system file management, word
processing, spreadsheet, and presentation software using the Microsoft Office Suite. Students
may meet this requirement in a number of ways:
1. Pass the Computer Skills Assessment (CSA) with a score of 70 percent or better in all four
areas. The CSA is administered within the Assessment Centers at the Ada County Center and the
Micron Center for Professional Technical Education. The first attempt is covered by student fees.
For more detailed information regarding the Computer Skills Assessment, including retake policies and possible
applicable fees, please contact One Stop Student Services at 208.562.3000 or www.cwidaho.cc/contact.
2. If one or more parts of the Assessments are not passed with a 70 percent or better, students
may choose to complete an equivalent class. An example of this is if a student passes the word
processing and presentation section but not the spreadsheet section, the student may then
enroll in the Introduction to Spreadsheet class. With a grade of C or better in that class, the
student has then demonstrated competency in all four areas since assessment of Windows file
management is embedded in each class. Equivalent classes are:
a. CISA 141 Introduction to Word Processing (1 credit)
b. CISA 115 Introduction to Excel (1 credit)
c. CISA 135 Introduction to Presentation Software (1 credit)
d. CISA 130 Introduction to Windows (1 credit)
Students will be exempt from this testing requirement if they have completed any course listed
below with a grade of C or better. Students earning a D grade will receive credit for the class but
will need to either repeat the class or complete the CSA exam to meet the graduation
requirement.
COURSE REQUIREMENT MET
CISA 101 Word Processing, Spreadsheet, Presentation, Windows
BUSA 215 Word Processing, Spreadsheet, Presentation, Windows
EDUC 215 Word Processing, Spreadsheet, Presentation, Windows
Students will be required to demonstrate competency in all computer-skills areas prior to
applying for graduation from CWI.
Source: CWI Catalog 2013 -2014 pg. 51

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Course Focus
The CSA is comprised of four sections: General Computer Technology, Internet/Email, Word
processing, Spreadsheets, and Presentations using the (Microsoft) Office Suite applications.
Students will be required to demonstrate competency in all four sections prior to applying for
graduation from CWI.
This course will focus on Basic Computer Skills and Application Strategies. The software used for
the course will be the Operating System Windows 7, Internet Explorer 8, Microsoft Office 2013
(Word, Excel, and PowerPoint). The course is specifically designed to these programs. Office
Web Apps or Starter is not recommended.
COURSE OBJECTIVES AND OUTCOMES
Upon completion of this course, the student should be able to demonstrate:
1. Understanding of basic Computer functionality and the purpose and use of an Operating
System
2. Proficiency using the Internet including Email.
3. Proficiency using Word Processing software to perform basic document formatting.
4. Proficiency using Spreadsheet application software to perform basic computations and
formatting.
5. Proficiency using Presentation software to communicate ideas.
OUTCOMES ASSESSMENT
In this course studentswill complete the following Skills Assessment tests/exams;
General Computer Technology knowledge and using Internet & Email
Word-processing with Microsoft Word
Spreadsheet calculations with Microsoft Excel
Presenting with Microsoft PowerPoint
A course Project assignment, integrating all prior described skills.
NOTE:More detailed Outcomes are listed in Appendix A.
Textbooks and Required Materials
ISBN 9781259160059- Complete Office 2013 SimNet access card (all office applications), Nordell e-book
for Office Applications, with printed Coulthard Computing Now Concepts text
MINIMUM SOFTWARE REQUIREMENTS
MICROSOFT INTERNET EXPLORER 8.0 OR HIGHER
MICROSOFT WINDOWS 7

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MICROSOFT OFFICE 2013: Many assignments are specific to Microsoft Office 2013and it
will be difficult, if not impossible, to complete these assignments in the same manner as the
text if you do not have access to Office 2013. All campus computers should contain Office
2013 so feel free to use them.
OTHER REQUIRED MATERIALS:Student will need a storage device of their choice(CISA faculty
advises that you use SkyDrive or a flash drive [also called a thumb drive or jump drive]) and a
notebook for notes.
Methods of Delivery
TESTING
The main objective of this class is for students to demonstrate computer literacy. There will be
skills tests and projects to assess if students have gained the necessary skills.This class consists
of a General Computer Technology section, Internet-Email section, Word Processing section,
Spreadsheet section and Presentation section. On tests, required by the CSA, a student must
score 70% or better in each section assessmentto pass.
This class is organized in modulesand may contain quizzes, tests, and exams.
All assessmentsmust be completed by the due date and time provided on the course
schedule. Late work will not be accepted or graded. No exceptions.
PROCTORING INFORMATIO N
For students (usually online students) who need to take assessments at a CWI testing center,
assessments will be proctored. A proctored assessment is one that is overseen by an impartial
individual (called a proctor) who monitors or supervises a student while he or she is taking an
assessment. The proctor ensures the security and integrity of the assessment process.
Course Evaluation
GRADING
Grades for this class will be based on assignments, projects and assessments. A student will only
pass the class with a C or better or if he/she passes each assessment with a score of at least
70% and has an average score of at least a 70% on assignments and projects.
This class is divided into modules. For each module, assignments and projects will be assigned
and needs to be submitted as directed in the course schedule. Although you might pass each
assessment with 100%, if you do no homework, you will receive no more than a D for the class.
The final grade will be based on the
following percentage:
90.0 – 100% = A
80.0 – 89.9% = B
70.0 – 79.9% = C
60.0 – 69.9% = D
00.0 – 59.9% = F
As a general rule Instructors do not give Incompletes. However, to be eligible for an Incomplete,
a student must have an A for the class and have most of the class work completed. Instructors
will only consider awarding an Incomplete if a student meets the above criteria and has some
extreme emergency situation. In such cases, a student requiring an incomplete must submit a

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written appeal with full rationale to the instructor at least three weeks prior to the end of the
term.
ASSIGNMENTS, QUIZZES &ASSESSMENTS
Assignments are to be completed using information received from your instructor. A schedule
with the requirements (and due dates/times) for each assignment will bemade availableon
Blackboard. All assignments, projects and assessments will be submitted as directed by your
instructor. Unless required by the assignment, Instructors do not accept assignments that are
printed and mailed to them. Most assignments require uploading through SIMnet or Blackboard
unless otherwise directed by your instructor. You must buy the correct text book (listed above)
and register with SIMnet (directions will be given during the first week of the semester.)
Course Expectations
BEHAVIORAL EXPECTATIONS :
Every student has the right to a respectful learning environment. In order to provide this right
to all students, students must take individual responsibility to conduct themselves in a mature
and appropriate manner and will be held accountable for their behavior. Students who disrupt
the class, or behave inappropriately or disrespectfully, as determined by the instructor, may be
asked to leave the classroom. Instructors or Student Services has the right to create a written
behavioral contract with students; if a student violates a behavioral contract, they may be
released from the course.
ACADEMIC DISHONESTY
All work submitted by a student must represent his/her own ideas, concepts, and current
understanding. All material found during research must be correctly documented to avoid
plagiarism. Cheating or plagiarism in any form is unacceptable and violations will result in failure
of the course. Acts of academic dishonesty may also have more severe institutional
ramifications.
HOMEWORK
A combination of lecture, demonstration, homework, lab exercises, projects and tests may be
used. Homework, lab exercises and projects may be used as preparation for testing. At CWI, it is
assumed that there are two hours of homework required for each hour of class time. Therefore,
students should plan on spending at least two hours of additional homework for each hour of
lecture. This may be done on a home computer or can be completed in any of the CWI computer
labs.
LATE WORK
All coursework (assignments, projects and assessments) will have a specific due time and date.
Deadline times and dates will be listed in the course schedule (located on Blackboard.)Late work
will NOT be accepted or graded.No exceptions. Please don’t ask for an extension as it’s not fair
to those who turn in work on time. Get to your work early and often so you don’t miss critical
deadlines. In most cases, Blackboard (or SIMnet) will not allow you to submit your work after
the deadline has passed.

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WHAT YOU CAN EXPECT F R OM ME
You can expect my help in reaching your educational goal.
You and I have a common goal, your success. I will do everything possible to help you reach that
goal and will do nothing to hinder you.
You can expect me to provide all information necessary for an assignment.
You can expect me to be fair.
Since I am a human being, I make mistakes. For example, I may have the wrong due date on an
assignment or may lecture longer than planned and not give enough lab time. If it is my fault, I
will make whatever changes necessary to be fair to you. If I discuss the changes in class and you
are not there, it is then your responsibility to find out what changes are made.
You can expect me to be available for help
If I am not in class, you may email me questions, and I will try to get back to you within 24-48
hours.
Emergency Procedures
If you are on campus, please make yourself familiar with the evacuation procedures and follow
posted instructions for evacuation located in each room.

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Appendix A
CISA 101 – Computer Literacy Skills Development - Outcomes list
OUTCOME 1
GENERAL TECHNOLOGY
Demonstrate terminology related to
hardware components, operating system,
other software and functions of the computer
Demonstrate basic trouble shooting
techniques by showing how to check power
and cable connections to ascertain they are
connected to the correct serial ports and
outlets
Identify and direct output/input such
asprinter, drivers, and monitors
Use hardware components, such as mouse,
keyboard, ports and monitor of the computer
Demonstrate ability to locate and launch files
and software programs
Access and use Help functions of software
programs
Describe practices to keep a computer free of
viruses
Explain the concept of a computer network
Work with the Operating System (Windows 7
/ Apple OS-X)
Use Menus, Windows and Programs
Work with Views and Toolbars
Use My Computer
Use Files, Folders and Shortcuts
Work with the Desktop
Use the Start Menu
Find Files and Folders
Use Accessories
Work with Fonts
Work with the Printer
Demonstrate the use of basic functions Copy,
Paste, Save, and Print
OUTCOME 2
INTERNET & E‐MAIL
Compare the methods of Internet access
connections
Identify hardware and software needed to
connect
Demonstrate knowledge of domain names
and IP addresses
Describe the general structure and operation
of the Internet
Explain the concept of a web browser
Identify basic parts of a web browser
Explain the concepts of a URL
Use the toolbar in a web browser to go Back,
Forward, Home, Reload, Open (via its URL)
Print, Find and Stop
Search for Information on the Internet
Properly enter an e‐mail address
Send, Forward, and Reply to e‐mail messages
Open, view and save e‐mail attachments
Create basic e‐mail address book for
individual e‐mail addresses, committee or
group e‐mail addresses
Explain email routing
Discuss email netiquette and Internet security
Discuss information copyright and validity
Discuss IM, blogging and podcasting
Discuss Internet security and threats
Internet Protocols

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OUTCOME 3
WORD‐PROCES S ING SOFTWARE (WORD)
Opening, Saving and Closing an Existing
Document
Changing Document Views
Copy and move text
Insert and delete text
Format text and paragraphs
Use Undo and Redo
Margins, indents, alignment, tabs
Insert Page Numbers
Checking Individual Spelling and Grammar
Errors
Insert Headers and Footers
Insert bulleted and numbered lists in a
document
Insert a Picture or Clip Art Object
Move and Resize the Clip Art Object
Set Text Wrapping options
Used Advanced Positioning options for Clip
Art
Crop a graphic
Create a WordArt Object
Insert Rows and Columns
Use Find, Replace, and Go To
Set tabs Preview and print documents
Create a Table
Change Zoom Settings
Add page breaks
Use Format Painter
Highlight text
Insert text from a file
Insert fields in footers and headers
Display Non Printing characters
Align Text
Format page numbers
Cutting & pasting, copying & pasting
Shading, shadowing borders, color
Fonts, bold, italics, underlining, subscript &
small caps
Mail Merge
Hyperlink
Outline, Table of Contents & Index
Use Template documents, forms, etc
Tracking changes & comments
Use filenames and folders for organizing
saved documents
Print to printers (hard) and files (soft)
OUTCOME 4
SPREADSHEET SOFTWARE (EXCEL )
Start Excel and Name and Save a Workbook
Enter Text and Numbers
Copy, Paste, and Move Cell Contents
Use AutoComplete
Fill a Series with Auto Fill
Use Spelling Checker
Undo to Correct Typing Errors
Insert/delete a Row/column
Change column/row, Use AutoFit,
Style, size, alignment, patterns & colors
Use Format Painter
Use Merge and Center
Apply borders and shading
Clear contents and format
Compute Totals with AutoSum
Apply Number Formats
Use SUM MIN and MAX functions
Use the IF Function
Insert Custom Header and Footer
Relative and absolute references
Navigate Among Worksheets,
Rename Worksheets,
Change the Tab Color of a Worksheet
Print a Worksheet
Portrait & landscape
Print and Hide Formulas
Wrap Text in a Cell
Create and edit a Chart
Annotating, ranges (move, copy, name)
Data tables (one-way and two-way)
Conditional Formatting
Solver, goal seek & data analysis tools
Freeze columns and rows
Hiding and protecting worksheet areas
Recording macros

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OUTCOME 5
PRESENTATION SOFTWARE (POWERPOINT)
Create a New Presentation
Create a New Presentation Based on an Installed Template
Add Slides
Reuse Slides from an Existing Presentation
Insert slides from Outline
Modify Slide Layout
Modify Text
Reorder Slides
Check Spelling and Use the Thesaurus
Apply a Background Style
Create a Background from a Picture
Apply and change a Design Theme
Change the Size and Shape of a picture
Insert pictures and Clip Art
Size and Position Picturesand Clip Art
Flip Pictures and Clip Art
Apply and modify a picture style
Create WordArt
Create Basic Shapes
Apply slide transitions to a presentation
Apply animation entrance and exit effects
Insert video and charts
Save different file types
Create printed handouts