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Social Media Case Study
                                                   IAFE 2010
IAFE 2011: Social Media Case Study
Social Media Strategy

  How We Approach It
   1.   Integrate with the web & email
   2.   Build 2-way conversations!
   3.   Create “shareable” moments
   4.   Tie sponsors & media & artists to YOU
   5.   Sell tickets & track results

IAFE 2011: Social Media Case Study
Why Do Social Media?

                                              .com
Digital marketing                    Core online real estate   On-site programs
Social media                           Website optimization     Ticketing strategy
Artist activation                       Email marketing        Customer research
Digital PR                                   Mobile            Sponsor activation



                                     Build awareness
                                     Engage your fans
                                     Sell more tickets

IAFE 2011: Social Media Case Study
Integrate with Web & Email




IAFE 2011: Social Media Case Study
Website Redesign




IAFE 2011: Social Media Case Study
Email Marketing




IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
Build 2-Way Conversations




IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
Social Media




IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
Create Share-able Moments



                What’s in it for me?

IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
Tie Sponsors, Media & Artists To YOU




IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
IAFE 2011: Social Media Case Study
Artist & Fan Club Activation




IAFE 2011: Social Media Case Study
Artist Activation




IAFE 2011: Social Media Case Study
Sell Tickets & Track Results




IAFE 2011: Social Media Case Study
Sell More Tickets

  Tactics
   1. Right message, right time, right channel
   2. Use Google Analytics & tracked links
   3. Ticketing tools: use promotional codes
      “FACEBOOKDiscount” or
      “TWITTER20PercentOff”
   4. Resource your team to meet your
      opportunity
IAFE 2011: Social Media Case Study
Track Results




IAFE 2011: Social Media Case Study
Measure What Matters

    Big Wins for the Delaware State Fair!
       Record gate attendance (Over 300K! —Congrats to the DSF team! )
       63% of all concert tickets sold in advance online (+19% from ‘09)
       New website projects stronger DSF brand; simpler. Fans love it!
       378K emails sent, 371K delivered, 77K opened, 16,000+ clicks
       Online advertising campaigns spiked ticket sales with strong ROI
       Facebook grew into a force: up to 14,300 fans and high interactivity

                                 +3K post-fair!
                         Year-round conversation tool

IAFE 2011: Social Media Case Study
Why Do Social Media?

                                             .com
                                        Owned Assets
Digital marketing                     Website optimization
                                                             On-site programs
Social media                                                  Ticketing strategy
                                       Email marketing
Artist activation                                            Customer research
                                            Mobile
Digital PR                                                   Sponsor activation



                                     Build awareness
                                     Engage your fans
                                     Sell more tickets

IAFE 2011: Social Media Case Study
www.rockhousepartners.com/live

                                              631 2nd Avenue South
                                                           Suite 2R
                                               Nashville, TN 37210

                                           twitter.com/rhpartners

IAFE 2011: Social Media Case Study

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Rockhouse partners -_2010_delaware_state_fair_-_tennessee_state_fair_-_iafe_digital_case_study2

  • 1. Social Media Case Study IAFE 2010 IAFE 2011: Social Media Case Study
  • 2. Social Media Strategy How We Approach It 1. Integrate with the web & email 2. Build 2-way conversations! 3. Create “shareable” moments 4. Tie sponsors & media & artists to YOU 5. Sell tickets & track results IAFE 2011: Social Media Case Study
  • 3. Why Do Social Media? .com Digital marketing Core online real estate On-site programs Social media Website optimization Ticketing strategy Artist activation Email marketing Customer research Digital PR Mobile Sponsor activation Build awareness Engage your fans Sell more tickets IAFE 2011: Social Media Case Study
  • 4. Integrate with Web & Email IAFE 2011: Social Media Case Study
  • 5. Website Redesign IAFE 2011: Social Media Case Study
  • 6. Email Marketing IAFE 2011: Social Media Case Study
  • 7. IAFE 2011: Social Media Case Study
  • 8. Build 2-Way Conversations IAFE 2011: Social Media Case Study
  • 9. IAFE 2011: Social Media Case Study
  • 10. Social Media IAFE 2011: Social Media Case Study
  • 11. IAFE 2011: Social Media Case Study
  • 12. Create Share-able Moments What’s in it for me? IAFE 2011: Social Media Case Study
  • 13. IAFE 2011: Social Media Case Study
  • 14. IAFE 2011: Social Media Case Study
  • 15. IAFE 2011: Social Media Case Study
  • 16. Tie Sponsors, Media & Artists To YOU IAFE 2011: Social Media Case Study
  • 17. IAFE 2011: Social Media Case Study
  • 18. IAFE 2011: Social Media Case Study
  • 19. Artist & Fan Club Activation IAFE 2011: Social Media Case Study
  • 20. Artist Activation IAFE 2011: Social Media Case Study
  • 21. Sell Tickets & Track Results IAFE 2011: Social Media Case Study
  • 22. Sell More Tickets Tactics 1. Right message, right time, right channel 2. Use Google Analytics & tracked links 3. Ticketing tools: use promotional codes “FACEBOOKDiscount” or “TWITTER20PercentOff” 4. Resource your team to meet your opportunity IAFE 2011: Social Media Case Study
  • 23. Track Results IAFE 2011: Social Media Case Study
  • 24. Measure What Matters Big Wins for the Delaware State Fair!  Record gate attendance (Over 300K! —Congrats to the DSF team! )  63% of all concert tickets sold in advance online (+19% from ‘09)  New website projects stronger DSF brand; simpler. Fans love it!  378K emails sent, 371K delivered, 77K opened, 16,000+ clicks  Online advertising campaigns spiked ticket sales with strong ROI  Facebook grew into a force: up to 14,300 fans and high interactivity +3K post-fair! Year-round conversation tool IAFE 2011: Social Media Case Study
  • 25. Why Do Social Media? .com Owned Assets Digital marketing Website optimization On-site programs Social media Ticketing strategy Email marketing Artist activation Customer research Mobile Digital PR Sponsor activation Build awareness Engage your fans Sell more tickets IAFE 2011: Social Media Case Study
  • 26. www.rockhousepartners.com/live 631 2nd Avenue South Suite 2R Nashville, TN 37210 twitter.com/rhpartners IAFE 2011: Social Media Case Study