4. What Do You Expect From Your
Website?
All of your current marketing spend is designed
to drive traffic to your website!
Print Ads
Radio Ads
Television Ads
Web Ads - PPC
Name on a Town Car/Van Shuttle
Ads in Travel Publications
5. Leads, Appointments & Sales
• Over 80% of all sales are lost over the phone
• 84% of all prospects are browsing on
other hotel websites and third-party
travel sites.
The importance of every visitor to your
website and your property is magnified!
6. What Do You Expect From Your
Website?
Conversions?
The Challenge is that a prospect is not just
going to give up their information to you
because you have a website!
7. In order to change the result, you need
to change the method:
FACT:
You would never leave your front desk or phones
unattended, would you?
FACT:
Everyday, You Leave Your Website
Unstaffed!
8. Conversions occur when you deliver the
right message to the right person at the
right time.
9. .
Solution:
• Create a funnel of unparalleled quality, first-
party leads.
• Engage in a proactive sales approach with
your existing website visitors.
• Capture the 98% of your visitors who are
simply “shopping.”
• Decrease your cost per reservation.
10. What Does Success Look Like?
We Deliver:
• Managed Live Chats (your website)
• Proactive Transient Sales
• Bookings for your property
• First Party Leads
• Detailed Chat Transcripts
• Over 50 Years of Combined Senior Level Hotel
Leadership
12. How Does it Work?
• We Provide You with all the tools necessary to start
in less than 72 Hours.
• You will receive the HTML Code to place on your
website to activate the Live Chat icons.
• We will help you create rate codes and links to
provide our team with accurate availability and
daily rates.
• We create customized messages that are central to
the success of your hotel.
• We start making reservations for the missing 98%!
13. Why Does It Work?
Our Keys to Success:
• Understanding of Urgency
• Identifying Specific Needs
• Overcoming Objections
• Developing a Relationship
We tip the scales in favor of conversions by building
rapport with each prospect and then turning the lead
into a reservation or to Sales to close a group deal.
19. Getting Started!
• 72 Hour Implementation Plan
• Designing The Customer Experience
• Understanding the System
• Team Training
20. Benefits of Conversion Logix:
• Created and managed 3 hotel call centers
• Created and managed Live Chat center
• Trained and managed hundreds of
sales/reservations professionals
• Understand how to engage and create first party
leads via many different sources
• 50+ years of on-site Senior level sales and
management experience.
• The partnership that can revolutionize the
industry
21. We are a culture of disciplined
people having disciplined
thoughts and taking disciplined
action.