Pull learning is more effective than push learning. So do more of it. See jaycross.com

1. Economics
The Evolution of Corporate Learning
jaycross.com

2. Traditional Corporate Learning
Push learning
Pull learning
Investment Results

3. Future Corporate Learning
Push
Pull
Investment Results

4. Future Corporate Learning
Push
Pull
Investment Results

5. Future Corporate Learning Work
Learn
Learnscape Patterns
For example Annual $ benefit Category Users
Organizational
Intelpedia $20,000,000+ Know-where 20,000 employees
wiki
Automated FAQ T. Rowe Price $3,000,000 Know-how 1,500 temps
Community Know-who
SAP $50,000,000+ 1,000,000 customers
network Know-how
Professional
CGI Systems $10,000,000+ Know-what 4,000 professionals
updates
Professional 15,000 military
Company Command Many lives saved Know-how
network officers & NCOs
Know-who
Blogs as KM Sun Microsystems $10,000,000+ 1,000 employees
Know-how
Benefits > $100,000,000 Investment = negligible
INATT